Category: | Credit Union |
Address: | 4020 Fee Fee Rd, Bridgeton, MO 63044 |
Phone: | +1 314-298-0055 |
Site: | vcu.com |
Rating: | 2.5 |
Working: | 9AM–5PM 9AM–5PM 10AM–5PM 9AM–5PM 9AM–5:30PM Closed Closed |
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Treff LaPlant
VERY DISSATISFIED CUSTOMER!!!!! I have been a very good customer with Vantage for more then 10 years. I have had a GOLD credit card with Vantage for that period of time with a 9% rate. Vantage contacted me the other day to let me know that my rate is now going to go to 18%. Vantage claims that they no longer fund their own credit cards and after a credit review this is my new percentage rate. My credit score has not changed. Further more I have never been late for a payment! I have talk to some friends and they are seeing the same thing with Vantage. DO NOT GET A VISA FROM VANTAGE!!!
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barry bonds
I have used vantage since it was EECU had an account since 1985. Once the name changed so did the service. It is not uncommon to wait 20 min+ When there is only 2 other people in line. This bank a huge inconvenience and is now wasting my time. And the needing to speak through a screen inside is impersonal. I am going back to US bank. I would rather pay fees than deal with Vantage.
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Renee S
Spoke to Angie, supervisor, in call center and she was completely unprofessional, condescending and belittling. Awful experience.
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Nancy Schnell
I received excellent service from the investment department. Thank you!
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Matt Barnhart
This is the corporate headquarters, not a branch. Fyi.