Category: | Insurance Agency |
Address: | 10081 Dogwood St NW, Coon Rapids, MN 55448 |
Phone: | +1 763-767-2323 |
Site: | pinnacleinsuranceofmn.com |
Rating: | 5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–4PM Closed Closed |
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Laura Carlson
I am a huge fan of Dave Ramsey and this is how I found Pinnacle Insurance Agency. I have been working with Troy and he truly does have the "heart of a teacher." He has taken the time to answer all of my questions regarding home and auto insurance and has even gone above and beyond my expectations and talked to me about term life insurance rates. Even though I already had excellent insurance rates, he was very knowledgable about how much coverage I should have and was great at explaining WHY! Troy has been very quick to respond to any questions that I have had and willing to set up appointments to discuss things in more detail. I have been very pleased with the service I have received thus far! The staff at Pinnacle is friendly and professional and I got the feeling that they truly enjoyed working with one another. I have never received this type of exceptional service from any other insurance agency! They made me feel like I was important and I have already recommended them to a friend. The way they keep in touch through email and mail provides a nice touch as well! Thank you for the great experience and I look forward to working with your agency.
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Ellen Lance
Much to share. All positive. Since first phone call to Mike and then meeting Mike and Troy it has been some great years of good insurance coverage. Everyone I have spoken too is knowledgeable and helpful no matter the need. The quick response time is impressive. My husband and I feel like they are not only insurance owners/agents, but are more like family friends. We enjoy the notes/cards we get from them, but especially the call saying, "We have found a better deal for you"! We were referred to Pinnacle thru Glenn Westing at a Dave Ramsey class. We will always be thankful to Glenn and to Mike and Troy. All good guys!!I would not hesitate recommending this company.
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Randy Kleinman
Troy helped me find better auto and home coverage for less cost than my previous insurance company. He really understood the coverage that I needed and wanted based on my feedback and put together a plan that met all of the requirements and more. Troy also pointed out some gaps in my current coverage and was able to provide me information about if I should consider additional coverages without any high pressure sales or other chicanery I have experienced in the past. I enjoyed that he kept me up to date with the conversion process while switching from one company to another. I have already recommended him to friends and family.
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Kym Nelson
It has been two years now since we switched to Pinnacle Insurance. I was listening to Dave Ramsey on the radio and decided to try a endorsed local provider, as he recommends. I met with Al and he reassured me I could bundle all of my insurance together and get a much better price and even a better policy. Since that time, I have made a few changes by emailing the office. Just this week, Bree made the changes I needed instantly. I have also received great help before from Mary anytime I needed a question answered or to make a change of any type. I am so happy with the change we made by switching to Pinnacle Insurance.
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Kirstin Barsness
Wow - money in my pocket without any effort on my part! I have been with Pinnacle Insurance for 3 years and just received a call stating that they did an independent review of my policy renewals for auto and home. Looking at my renewals, Pinnacle thought they seemed a bit high, so they found the same level of coverage for both my auto and home within their carriers - saving me a combined $600 over the original renewal options. This is customer service at its best. I would highly recommend this company to anyone interested in receiving a fair and competitive price for excellent service.
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Kaelin Scholle
My husband and I completed the Dave Ramsey course Financial Peace University. As part of the course, we examined all of our existing insurance policies and decided to go with an FPU recommended provider for insurance. We have been absolutely blown away with the cost savings, better coverage across the board, and an outstanding, professional group of individuals to work with us at Pinnacle. All of our calls, and questions have been answered promptly and completely. We cannot recommend Pinnacle Insurance highly enough, and we are grateful to have found them!
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Jon Morphew
I work personally with the great folks at the Pinnacle Insurance Agency. They handle all of my personal insurance needs and save me hundreds of dollars every year over my old agency. Like they always say, "they represent their clients and not insurance companies." Over ten years my old agency never contacted me about what they could do to help me lower my rates or address billing issues. It was only after I left that they contacted me. Pinnacle is not like that, they are there to help their clients whenever they have questions about their insurance needs.
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J & L
My husband and I have made some corporate moves; bought & sold a few houses; therefore have faced insurance shopping frequently enough! Being fans of Dave Ramsey, we thought we would give Pinnacle a try. Chris provided professional and courteous service. She patiently answered our questions/concerns, and was thorough in what was best for our home and auto. Always prompt in her communication, she has given us confidence we have a *real live agent* who will have our backs in the event of an emergency. Thanks, Chris!
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YVONNE BOYES
Excellent, attentive, professional customer focused service! I have worked with Pinnacle Insurance Agency for a number of years for home and auto insurance, and have always been pleased with the service. I recently made contact with Pinnacle for questions related to business insurance and worked with Al on their team. I appreciated that Al was knowledgeable, personable, and promptly returned calls/replied to emails. It was so refreshing to experience quality customer service, just like the good old days!
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Debbie Prillaman
The team at Pinnacle is amazing! I was referred to them by a coworker to quote our auto and renters coverage. They are fast, efficient, incredibly pleasant and encouraging. After we had our new coverage in place, my husband bought me a scooter! Troy and Chris were both super-excited for me and complimented my husband on buying such a fun gift for my birthday. We also added an umbrella policy as recommended by Dave Ramsey (Financial Peace University). This is definitely the insurance broker to work with!
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Abner Aguilar
As we are new to the Blaine/Coon Rapids area, we were at a loss when it came to finding a good insurance agent. A quick look online revealed Pinnacle Insurance Agency had the best reviews, and we headed there. From the moment we walked in, we were greeted with a smile and excellent service by Lallia. She made us feel at ease and answered all of our questions, and not only that –she found us an excellent deal! My wife and I highly recommend Pinnacle Insurance Agency of MN. They deserve more than 5 stars!
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Kayley Smothers
I found Troy through the Dave Ramsey website as an endorsed provider. My interactions and all communications were top notch. I moved from Allstate after never shopping for insurance or getting insurance myself (my mom set me up years ago and I have never looked at it... yep! I am one of those). I definitely feel like a valued part of their team, as opposed to a number that no one pays attention to. I was able to get better coverage for way less- I am saving about $1000 on my auto insurance alone!
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Ethan Wessel
I recently moved to the Twin Cities and I was referred to Pinnacle Insurance in order to receive the best combination of a renters/auto insurance policy. I worked with Mike Thompson, and he promptly narrowed down the options that would personally meet my financial needs by cutting my current rates in half. He further went on to support my decision even further with hard facts and personal experience, making me feel even more confident to choose that company. Excellent customer service!
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Sara Klimek
I highly recommend this agency and am totally confidence they will take care of my friends and family that I refer. . This incredible team will always give you the best rate for your insurance. Plus, on a side note, Troy and Sara really care about self improvement and being better versions of themselves and have passed along tips for me to grow my self. That is something that is very important to me! Thank you Troy and Sara.
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Jessica Schoenborn
We got our home and auto insurance through Troy at Pinnacle and are so glad we did! The plan he helped us figure out saves us $700 a year just on our auto insurance, and being a real live agency we can go to and not just talk to robots helps a ton. Chris and Troy also reply quickly and explain everything in detail so we understand what we are getting and the process for our insurance. Thanks Pinnacle Insurance!
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Jarrod Peterson
I highly recommend Pinnacle Agency for all your insurance needs. They are professional and fun to work with. They have incredibly competitive rates and are quick to turn around quotes. I have worked with Al Ancheta and Troy Thompson at the agency and both are very competent and professional. You will be very happy you gave Pinnacle Insurance Agency the opportunity to handle your insurance needs.
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Judy Schultze
We have insured our home, autos and toys with Pinnacle. They are so helpful when we make changes or additions to our policy. Troy always looks for the best deal as well as the coverage we need. After a serious car accident about a year ago, I would have been in big trouble had Troy not helped me get the proper auto coverage. Thanks to Troy my accident was not a financial problem for us.
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James Osborne
Relocated to MN from Virginia and the folks at Pinnacle made sure all of our insurance needs - home, auto, life - were covered and transferred smoothly, and that our payments stayed the same or better! Highly recommend the professionals who went out of their way to help us transition to our new home in Minnesota. Made easy work of handling our insurance needs!
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Menno Zweers
Perfect service and awesome people to work with. Great and in depth advice and very honest. Not only the best service and pricing but they also like to connect people together. They go above and beyond and are able to discover your needs and by any means do not push their services upon you at all. Again, great to have been insured by Pinnacle Insurance Agency.
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Sharon Maeque
Through out my experience the staff was very helpful and professional. All my questions were answered and I felt as though I as a customer really mattered. My agent worked hard to find the best insurance opportunity for me and in the process saved me hundreds of dollars. I would highly recommend their company to anyone and have already done so with friends.
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Debra Terlinden
I found Pinnacle Insurance Agency through the Dave Ramsey website and through a recommendation of a friend. The staff were wonderful to sit down with and help us find the best coverage for our lifestyle and budget. We are now saving a ton of money with better and more coverage. There was no pressure and no dumb questions! Give them a call!!!
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Sadie Hosley
Troy Johnson at Pinnacle Insurance has been an amazing resource for my insurance needs. He has been able to help guide me through various insurance concerns for my car and house. He has recently been an asset in the process of getting life insurance for my growing family. I recommend his services for anyone, he is one of a kind.
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Jim Jechorek
Troy Thompson came to our door 6 years ago looking to help us with our insurance needs and boy did he help us!!. We had previously been with an Insurance Company for 20 years and we compared rates he saved us over $2K a year. Since then he has all ways been helpful and I would highly recommend others check out he can do for you!
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Heather Peterson
Pinnacle Insurance Agency has quality, friendly, and reliable staff! I have had great experience working with them, and got awesome rates on my insurance! They staff are very easy to get ahold of, fast acting, and answered all my questions. They truly care about their clients, I would recommend Pinnacle Insurance to anyone!!
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Cathy Gallups
My husband and I can depend on Pinnacle Insurance for our insurance needs. They are right there to take care of any questions or insurance problems that come up. Other companies call us but we get such good customer care with Pinnacle there is no reason to change. The rates are great as well. Thank you Pinnacle Insurance!!!
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lyle pound
I have been insured with Pinnacle for just a couple of years now. I have on occasion emailed with a question regarding coverage questions or logistics pertaining to an insurance question. I have always received a prompt and courteous response. Most often followed up with a phone call. No claims yet, so i cannot comment here.
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Patrick Farris
We moved here from MI and we were looking for new auto/renters insurance. We called Pinnacle and they found us the best deal! They were very responsive, helpful, and understanding of what we needed. Since then we have received nothing short of a great experience. We would recommend pinnacle to anyone looking for insurance!