AAA San Rafael

Category:	Auto Insurance Agency
Address:	99 Smith Ranch Rd, San Rafael, CA 94903
Phone:	+1 415-488-2900
Site:	calstate.aaa.com
Rating:	2.8
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed

Location

Photos 27

Reviews 10

Angela Rivera

The employee who took our order was right rude not take no time to see the documents he was carrying and told us that that procedure could not be done there what I wanted to do was put ami name a car that you buy have visited two kiss that an office always been particularly nasty

marinjoe

Do not trust their advice on out of state requirements for tag renewals. Their bad advice cost me $285. I was moving from California to Florida and my car tag was up for renewal. I visited this office and asked would I need to renew my tag since I am moving to Florida and will switch to a Fla license and tag for my car. The agent insisted I would need to have a current tag before Florida would issue a new tag. WRONG. That bad advice cost me $280 I did not need to spend. The state of Florida DMV does not care if you out of state tag has a current sticker on it.

Michael Gregor

Edited - Was a rant, but cathartic. Bottom line, expect mistakes from the staff to cause you to have to fill out additional forms that require both seller and buyer to sign if you are registering a vehicle you have recently purchased and are there to transfer title. Shorter lines then the DMV, but lower level of command and competence of the required skills to help the customers.

Greg Turner

As a whole, the staff is surly and unpleasant and not helpful. Never smiling. I dread going in there.

Pamela Rorabaugh

Staff is rude especially Paul the "manager " worst AAA office in the area.

Jose Jimenez

Slow customer service . Always bussy and only 1 cashier at the time

Michael Staake

AAA is great - DMV service handy at this location

Nickie Frye

Terrible customer service. Disorganized and rude.

John Jeffries

Easy to get to, quick service