Category: | Department of Motor Vehicles |
Address: | 2235 Colorado Ave, Santa Monica, CA 90404 |
Phone: | +1 800-777-0133 |
Site: | local.dmv.org |
Rating: | 3.4 |
Working: | 8AM–5PM 8AM–5PM 9AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
J
J S
I have to give five stars for this visit. Granted, I did get to the parking lot at 715 a.m. so I could get in line. I was about 15th in line at that time. At 748 a.m. a nice lady came through the line giving forms and assigning letters to each request. This helped speed up our entry and 0800 when the doors opened. I was B004 and I was called in two minutes. Wendy, the lady that helped me was nice, had a smile on her face, an was very helpful and courteous. I also gave a smile, said good morning, and thanked her for her service. I was out of there in 2 minutes. It was the fastest time I have ever spent at the DMV... Granted things might have been different if I went there at 1100 a.m. but this morning was a five star morning and kudos to the people at the Santa Monica DMV for working hard to clear the never ending line of people that keep coming.
A
A Private User
If you have seen MIB you know what I am talking about. First, the air is free of O2. This is a clue. Secondly the overhead fluorescent lighting reveals a faint greenish grey pigment on the faces of those who have worked there far too long. You will normally find one real human that smiles, but beware...it may be setting you up to tolerate the next line and waiting spell. Thirdly, you realize after an hour there that you probably have died already and that this is the technical meaning of the word purgatory. Other than that, you just wait to make it out to the Starbucks and put it all behind you!
A
A Private User
Kind, Helpful, not crowded, I have failed two times in LA downtown. For the third time I have gone to Santa Monica. There are much less crowded than Downtown and the clerks are more helpful and nicer while there are fewer number of them there, especially officers for behind the wheel exam. For the exam, note that intersection there have red arrow for turn left and "do not block the intersection" signs. Also, there are some zebra lines for pedestrians and many speed limits (I saw a strange 45 mile one!) Generally, I suggest this DMV over Los Angeles downtown.
SA
Sam Simasingh
This D.M.V. rocks! I had a positive experience stemming from assistance with clerk, (didn’t get name). Very professional and super friendly was in and out within minutes (with a scheduled appointment, of course.) Plenty of parking and truly just an efficient operation with no hassle; the only negative was having to witness ill-mannered folks trying to boss everyone or cut in front of people because they’re in a rush.
GA
Garrett Hunter
Had no appointment and went at noon to exchange license plates. Short line, it moved fast (5 min in line with 6 people in front of me), and DMV staff taking our requests was friendly, knowledgeable, and patient with each person I saw helped. Only delays I saw were caused by people who did not understand how to fill out a form or which documents they needed to provide for their particular situation.
TE
Tezcan Kiran
Very Long waiting. Not Enough parking in and around. Workers Do Not answer any question. They seem you get the hell out here fast so they even do not listen you. This place used to be very good . Now is the rest of most Dmv places. Waiting including looking for parking eta 3 hours . 5 Years ago it was 20 minutes . I am not lying . I was amazed too. Now they seem they changed workers too.
NA
natalie castellanos
I see a lot of bad comments of this dmv. To be honest I was there on July 25 to take my behind the wheel test.. I passed !! At first Waiting time to get the paperwork done was super quick maybe like 10 Mins? But I had to wait like 30-45 mins to take my test & drive around but besides that my experience was really good! A good place good staff &a pretty quick . My favorite dmv to go to !
MA
Mary andrade
Went to get my car inspected, i waited 30 min. And then waited 35 min to called, as I heard one of them employees weekend trip. He Got up and talked to another woman as I approached them to ask them a question, the woman put her in with another customer sign in my face. Besides being rude their customers service should be revised.
NI
Nicole Abnelson
I could not believe that visiting the DMV can actually become a relatively pleasant experience. The people here are very friendly, and really try to help you and solve your problem. This is very nice and very rare, since most of my visits to official offices usually end with me being exhausted, and wish to never return again.
A
A Private User
i went to the DMV with no appointment - obviously i must have lost my mind to go to the DMV without one. So i got there at 12:00 and got out at 2:40. Kind of expected...hence the the "average" rating. I figured almost 3 hours at the DMV is like sitting in LA traffic...
JA
Jake Lim
Staff did not seem that picky overall (compared to other government office). But it tend to wait a bit much.
DR
Dragi Popovski
Highly recommend making an appointment coming to this location. Staff friendly and helpful, especially in the exam area. Of course, you have to follow no talking and no cell phone rule in the exam area.
JO
Josue 202
The worst dmv to do the driving test for any stupid things will cancel it !!
ME
Melanie Galuten
They are friendly here. It is the least annoying DMV I have ever been to. They generally seem to care and the wait is not bad. Might be worth the drive if this is not your local one.
?
张志辉
Extremely low efficient workflow, and the black woman in charge ( the director or whatever) is outrageously rude and condescending! Bad experience there! Ruin your day!
KI
Kidnapped queen In california. born princess marie
Im kidnapped as names marie antoinette of france. Last name menza married to nick menza band megadeath norma jean haker patty hearst sara annie winchester ca id a4729916
HA
Haley Lamoriello
Woman at the front desk is rude to everyone. Just condescending and straight up bitchy. I will drive out of my way to another DMV solely to not have to encounter her.
A
A Private User
Not that painful, they were more helpful and nice than I was expecting. Forgot my passport at home though. Oops! Bring your second form of id!
AL
Aldo Garbellini
Need to have an automated kiosk for taking care of registration and other matters. This would free-up line for more complicated issues.
KE
Kenneth De Pablo
DMV workers are some of the slowest people with bad attitudes. If you can do your transaction online please spare yourself the trouble.
A
A Private User
wait was less than 10 minutes, fastest dmv i have been to in my entire life................................................
MA
Marverick Tan
The people were very nice and courteous. I suggest booking an online appointment before going to the DMV to save time.
DA
David Bos
Generally had a good experience here - long waits to be expected (even early in the morning), but everyone is friendly.
MA
Manul Pramila
Best DMV experience I had it here. Very pleasant behavior and so helpful. Not rude like other DMV . thanks.....
ER
Eric Hiller
Parking is a nightmare. The wait is horribleand that is if you have an appointment. If not, heaven help you
HO
Hoondy Lee
The best dmv. Everyone is really friendly and nice. Compare to Rancho cucamonga, they are just like angels
DA
Dana Constantino
Dr. Feldman is amazing, I cannot say enough good things about her and my experience working with her.
JO
José María Andrés Martín
It is what is it... the DMV. Not too bad lines, good staff... recommendable :)
MX
mxrider117
It was smiles, laughs, rainbows and butterflies... For being a dmv that is.
RO
Robert Rees
Made an appointment and had almost no wait. Best DMV experience ever.
QI
Qianren Zhou
Fast and friendly. If you arrive around 8, you can finish within 1h.
JO
Jorge Barrera
Love how their branch manager decorated the dmv with lakers stuff
HE
HERO IN BED
Takes too long time lazy people working here stay away from here
MI
Michelle Madison-Benoit
Same here. went today and got there at 9:15-out at 9:45-no appt!
DO
Dominic Martinico
The first positive, and quickest time at the DMV ever!
HU
hugo godoy
awsome. i was at the dmv around 930 by 1015 i was done
SP
Space Dog
Fast service for a DMV and the workers are very nice
PI
Pierre Villeneuve
Its the DMV. This one was quite good for DMV office.
DA
David Macdonald
Quick, for a government facility, and friendly too!
DI
Diana Wei
Not too shabby. Empty parking lot on a wed 4pm.
OX
Oxford
One of best DMVs I have been to. Good staff.
SE
semaria kassa
It was quick and the staff was really nice.
TI
Tighe M
Great if you make an appointment online.
JO
Jonny Chan
Better than Culver City and Van Nuys DMV!
NA
Nancy Crupi
Long waiting time, very mean istructors
ZH
Zhenchao Gan
It only takes 20 mins to renew DL
GR
Grayr Yesayan
Long line. Working very.very slow
DO
Don Weissman
Apt kept on time Staff congenial
GU
Guadalupe Rodriguez
Same wait time as in l.a. dmv
YA
yavar pourmohamad
Arrogant and not reasonable.
DA
Daniel Moran
Line moves relatively fast
CH
Chris Kudelka
Appointments. Enough said.
JO
Jonathan Haas
Exactly how you’d think.
CO
Corina Saccone
They are fast and kind
PU
PUMPA DOUR
Prepare to suffer.
OM
Omar Kelly
Awesome Place
EY
Eyal Aharon
Good service
CH
chenglin lu
it’s suck