AAA

Reviews 45

RE

Rebecca Dann

I was just at this location to renew my license picture. The ladies that checked me in and took me to the cubical were very nice......however the ladies that look my picture was completely rude. She seemed very short tempered and frustrated when my chin was too high, my hair was in my eye, and my head was tilted. She also got annoyed that while I was reviewing my information, I put lip gloss on-- “you can do THAT later, you need to listen and pay attention to me” she said (I can multitask, it’s only lip gloss). I mean seriously she was so rude. Maybe she was just having a bad day but I’ve worked in customer service my whole life and you DO NOT act like that to people.

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DA

Daniel Grant

Way understaffed. Staff do not seem to give a care. They took the time and was very unfriendly after waiting for over an hour and was told was only 5 people ahead of me I finally walked out after watching two people just get up and leave for the night and left having one person running everything and it was just after 5 PM and They still had to go till 7 PM. Will not go back to this office ever again or recommend it.

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TA

Tara Minkus Ferguson

Very rude at the front desk. I looked online beforehand for a place that could change my name on my drivers license. This place was listed on the dmv website as a place that could do that. I waited in line and when I got to the front the woman at the desk said to me in an irritated tone that they do not do that there and I would have to go downtown. I went to a place in bethel park instead.

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JE

Jeffrey Stromyer

Horribly slow. Took 2 hours to just renew a driver license. Member services was doing everything but working. At one point it was 20 minutes without even taking anyone. They also now charge a service fee just to renew a license even if you are a member.

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A

A Private User

I called this office to ask about license renewal. The woman who answered the phone was very pleasant and helpful and didnt mind looking up my info since I lost my AAA card. Would have got 5 stars if they could renew license on the spot.

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DO

Dolores Fabian

Thank you to the Lady and Gentleman of the photo license center on Route 51 in Pittsburgh, PA, today, for making that experience so much better then I was expecting from past experience.

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SC

Scott Hirschman

Went here because I needed a new drivers licence and didnt want to deal with the Pa DMV. The staff at this location were extremely helpful and I was in & out literally in 5 min.

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GL

Glenn Bertha

Friendly agent who took care of a passport picture we needed. The office was very crowded but it only took about ten minutes for the entire process.

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FE

felisha aubrey

I was on crutches and everyone was so helpful even walking me out the door to make sure i made it to my car ok! Great

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ER

Eric Stark

A great alternative to the various DMV locations nearby. Staff is professional, and the wait times are reasonable.

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KR

Kristen T

Horrendous. ...over 2 hrs for an address change on a Monday afternoon. A lot of people wandering around...

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JO

John Lee

It seems services may very a lot but when I was there it was quick and easy. Other times crazy busy.

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DE

Denise Walker

It was 2 and a half hours to do a title transfer. They need to cross train their employees

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MO

Motocross Racer

Horrible. 3 hours to do a title. Bad service. Unorganized, longest lines ever.

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JU

Justin Schupp

Absolutely slow as hell...takes hours to do something that should take 10 mins.

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AD

Adam Roberts

The only problem is it can be busy at times and the prices are higher than DMV

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HE

Heather Dougherty

Have services. If you get there early there will not be much of a wait.

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CH

Charlie S

Poor customer service, entirely too slow. Terrible employees

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J

J DeChicchis

always pleasant, fairly efficient, with convenient parking

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KA

Kate Meckling

Wonderful staff. Quick photo center for drivers license.

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MA

Matthew James

Quick and fast. Just wish the employees knew there jobs.

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TO

Tom Miller

I have always had a positive experience at this AAA.

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FE

Fernando Quintanar

Wait is horrible!!!!!!! 2 hours to renew license!

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JO

Joseph Isabella

Had to get papers notarized. Professional, fast,

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KU

Kurt Westerlund

Nice to get photo license here, crowded though.

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DO

Douglas Kasten

Quick & easy place to get your liscense renewed

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BI

Billy McLaughlin

Super friendly, helpful, and knowledgeable.

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VI

Virginia Altmiller

A little too busy. Service was nice

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JA

James Roche

Good place to book a vacation trip

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PA

Pamela Wells

Fast service convienient location

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JU

Julia Simmons

Very good customer service!

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ME

Mecca Elkins

Wait is too long, at times.

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PA

pamela lowe

Very fast and efficient.

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LO

Lori Markey

Very helpful people here

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MA

Mark Mingrino

Good customer service

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WE

WENDY LAWREY

Very friendly people

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AT

ATJH Travels

Very !!!!!!!! Busy

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AN

Angela Roseburgh

Super fast here

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SU

Susan Crow

Staff courteous

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TI

Timothy Rakaczky

Great places .

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S

S Crawdad

Long waits

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JE

Jeff Inpittsburgh

As expected

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DA

Dan Conroy

To show IP

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JU

June Kiester

Fast

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JA

Jack Picklor

Good

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