Elite Electric & Air

Reviews 24

RI

Richard Allen

I notice that Elite has many good reviews and I do not doubt that as technicians vary. However, not all techs are good. Read on: We had Tony of Elite come to assess why our air conditioner did not work. * He said we had a freon leak (we did not). He did not even try to locate the leak with a sniffer. Therefore he had no idea if the leak was the outside or inside unit, but quoted us a repair price for the inside regardless. * He said the unit was over five years old and so it was not covered under warranty. (Not true. It is 4.5 years old and is covered by (warranty). * He apparently never took off the panel on the outside unit or he would have discovered the dead snake screwing up the controls. (The actual cause of the problem) * He quoted us $2300 to replace the inside coil without even proving which coil was aledgedly leaking.($1300 is the going rate) * He told us the new coil would only develop leaks again so we should get a whole new unit to replace our 5 year old Trane. * He quoted us $ 5130 for a new unit. (going price is $3800). We got another firm to look at our unit. They removed the dead snake and got it working again. They charged us $85. If you want to spend $5100, call these guys. If you want to spend $85 call Sean at Advantage Air!

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Al Martinez

I have used this company 3 times in the past because they are good at what they do. This time I called Elite because I was having a problem with my a/c disconnect box. They sent David and he showed up as scheduled. He looked at the box after I explained my problem and we noticed the contacts inside were worn and there were signs of arching, which explained why my compressor was shutting down intermittently. Turns out he did not have the same box and he showed me a smaller one which I did not want, so he got on the phone with a couple of suppliers and found an exact match for me, thus making me very satisfied. Needless to say that Dave was very professional, knew his stuff and did an excellent job!!! He even clamped the wires which were hanging before to the wall making the site look much neater!! Now that, I certainly appreciate and I highly recommend Dave and Elite Electrical for any of your electrical needs...thanks Dave and Elite Electric for another job well done!!!!!!

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Kathryn Fancher

We have had Elite Electric & Air do electrical work in our condo on 3 separate occasions. The work performed each time was top notch. Bobby came and did work on 2 occasions and Joe did work on one occasion. Both men were very professional, very friendly and extremely personable. It was a real pleasure meeting them both. I will definitely be calling Elite for my future electric and air servicing needs. I would recommend them highly to my friends and relatives. Joe Genitempo came to service our circuit breaker box. (Two of the circuit breakers in the box had melted and needed immediate attention.) Elite Electric & Air sent Joe to take care of our problem on the same day that I called them. He fixed the problem in no time. Joe is very professional and highly competent and capable at his job. I have never been disappointed with the quality of work I receive from Elite Electric & Air. I recommend them highly.

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pat jurczak

John McCormack was on time, knowledgeable, courteous and neat. He is a professional and you should reward him as a valuable and valued employee. 10/21/2016 Richard was on time, extremely knowledgeable and would have received 5 stars if he had supplies to replace the damaged insulation within the air handler. Unfortunately, that insulation found its way through the ducts and then into the house. Also, he did not replace the foam insulation around the tubing at the outside condenser. It had deteriorated and I replaced it myself. 2015 3/14/2016-David Cutler, Jr. 5 STARS David was on time, courteous and knowledgeable. He went the extra mile to correct deficiencies he found and provided advice relative to condition of the units and possible remedies and estimated costs. I would appreciate it if the company would send David on any future service call. .

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jan briddell stevens

We found Elite on Home Advisor and called them. Their reputation for excellent customer service started with the call. We spoke to a few very friendly people who set up our initial appointment and then the morning of the appointment called to let us know when the technician was arriving. Tom Payton was our service technician and did a wonderful job! He stopped in on time, conducted a survey of our electrical problems and repaired them as fast as he could. Some of the problems were in fact, a tripped circuit breaker which we had overlooked (Pilot error) and Tom was kind enough to avoid making me feel foolish hehehe. Tom was a 10. A real superstar! We could not have been more pleased. Their billing was fair and after he departed, Nancy called to follow up. We give them 5 stars!

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Clint Tallman

The Elite Electric & Air installed a new Lennox A/C, Handler and Ducts in my home in Port St. Lucie. Mr. Dave Cutler was the Sales Rep/Manager for the purchase. Mr. Cutler was polite, answered all questions (several), noted all options, many constructive suggestions, took his time and did not try to pressure the sales in any manner. I would certainly consider Elite Electric & Air for future contracting/work. Ryan McCurdy and Wilmore Barton were the installers of the Lennox System and Ducts. Both were courteous and made clear explanations relevant to my questions. They took their time to do a good job and made sure all of the ducts worked properly and had a good "flow" of air. They did several little extras and had a good clean-up procedure. They did a great job.

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Terry Whitehead

John Mccormack, a technician from Elite Electric and Air came into my home today to do bi-annual servicing of my new A/C which you installed about 6 months ago. John was very pleasant, yet very professional. He was courteous enough to answer any questions I had for him and seemed to do what I felt was a very thorough check of the complete system. It was a pleasant service call and I felt completely at ease with his knowledge and expedience. Thank you, again, for the care which you obviously take when you hire persons which represent your company. You are doing a very good job and are welcome any time!! Terry Whitehead Palm City, Florida

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Kathy Marullo

Elite Electric is the most professional, thorough and responsive of any Electric Company we have used, nation-wide. their most recent response to our air conditioning problems have been most appreciative. They take accurate information of the problem/issue, tell us when they can get a tech to our house, and do a follow up immediately, from their front office to their technicians. Each service professional has been to our home a number of times and he is always courteous, timely, helpful and efficient in addressing and fixing the problem we are having.

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Cynthia B

Elite air and electric has by far the best customer service. John was great and very understanding of our issue. I highly recommend elite air and electric. Update!! So I had to have the maintenance done on the new AC unit. Dan Kelly, who was put technician was outstanding. He gave me the run down on what I needed to know and also gave me a recommendation on getting a UV light for the ac, since I had mentioned to him that I suffer from seasonal allergies . I have to say Elite air is very consistent with their great customer service.

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MA

Margit Hollmeyer

When I called Tuesday to schedule an appointment for Thursday it was met with the up most courtesy and professionalism. Nancy (?) informed me who was coming to service my problems, and when. Bobby was on time, and did an excellent job. He fixed everything which needed attention, and I thanked him for that. You can be certain I will recommend Elite Electric to anyone who has issues regarding electricity and/or air conditioning. Merry Christmas and a Happy Prosperous New Year to all. Thank you, from a satisfied customer.

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Jason Caruso

As far as the experience itself, that was great. Joe our repair man, was great as well and very professional. I give him 5 stars! The repair price of our hall light was a little overpriced. Unfortunately, we could not have this company install our ceiling fan as their quote was literally DOUBLE the price of other quotes that I had received from other companies. Seriously? $1000 just to install a ceiling fan? Would I use them again? Yes, but only in an emergency situation if nobody else was around because of the price.

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Brad Bates

Great experience! Dan, the technician, was on time, professional, knowlegable, personable and explained everything in easy to understand terms. Fixed the problem quickly and I also signed up for a service agreement so he will come out every 6 months to check on the ac operation. Elite also answered my call last night after normal business hours and set up the appointment for 8:00 this morning. Super company to do business with.

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MA

MAR

I am NOT giving the Company 5-stars - I am giving the Service Man - Tom Peyton the 5-stars. He was thorough, showed up on time and a very nice person. As for the company - they GOUGE their customers with extremely high prices. I needed my Generator serviced before IRMA hits - they charged me almost three times what a new battery and fuse normally costs! I will never hire these people again! PERIOD! VERY POOR!

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Mel Gruber

We were visited by Tom, a representative of this company, whom we found to be extremely knowledgeable, courteous and helpful, in assisting us with valuable information and an estimate of cost, for installing a generator. His insight and recommendations were invaluable to us. It would be our pleasure to continue a relationship with Elite Electric for our future needs.

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t stein

We are looking to install a whole-house generator and called Elite Electric for an estimate as they had a very good rating on Home Advisor. Tom came out to the house and after his inspection gave me a thorough explanation and detailed quote. He listened to our needs and was very helpful with giving us options. So grateful for the quick response and professionalism.

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sarah dale

I have nothing bad to say about Joe and Elite electric and air! We had an emergency and there was an electrician out here with in an hour and a half of my call ! Joe worked very hard to get our electric working properly! Now I can rest easy knowing our electric is hooked up properly! I will definitely recommend and use him in the future!

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Vivian Imbriale

Knowing you are going to be spending a lot of money, in the end, it was a rather pleasant experience. John explained what was needed, found the best fit for my needs, arranged payment easily. It was an interesting experience, but now I know what to expect from more efficient air conditioning and financing was not difficult.

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Joe Egan

John was extremely knowledgeable and explained everything very well. Left me with no questions and superb service. Ryan, installer did a great job of getting the AC plumbing into tight spaces and very neatly. Charles who is an artist in duct work did a superb job in setting and installing the air handler on my house.

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Susan McMahon

Everyone I have dealt with from Elite Electric & Air has been wonderful. They are professional, efficient, and always able to answer my questions. I am thrilled to not have the A/C Drain in my master closet anymore!!! Thanks to Ben (initially) and today - Charles and Ryan for making the change!!! You guys rock!!!

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Howard Weinstein

What a great and professional person Bobby Pangas is! My wife and I are so glad that he came to service our home. The grounding and surge protection were installed in a clean and precise manner. Bobby explained everything to us and we give him 5 stars! Thank you, Elite Electric!

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Butch Cimino

My experience with John McCormack with Elite was just outstanding. He took the time to explain everything to me and gave me more information on what new items and procedures there were. If all your employees are and professional as John, you have a customer for a long, long time.

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stephen henriquez

John did everything necessary to repair my A/C issues going above the call to remedy an issue that I had insisted I could handle. He was up front and honest with the issues I was having, and the repair was done timely with no mess left behind. Thanks Elite for sending him along

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Edward Griffin

Absolutely excellent company, have two service contracts with them. Air and Electrician. Both service tech were of the highest caliber. Going on my third year and plan on continuing. I would recommend this company to any who needs Air conditioning or electrical needs.

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John Knight

This was my first time dealing with Elite and Bobby. I found them to be friendly, honest, and on time. Bobby kept his word. What I ask for is just what I got. Very professional, neat and fast. I will send all my electric work to him.

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