AAA Manchester

Category:	Auto Insurance Agency
Address:	1500 Pleasant Valley Rd g, Manchester, CT 06042
Phone:	+1 860-236-3261
Site:	ohiovalley.aaa.com
Rating:	3.5
Working:	8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 9AM–2PM Closed

Location

Photos 13

Reviews 21

Maria V

Went there to help my dad to correct his name on his state issued ID. He had all the documents that are listed on the web site. However, even though DMV web site specifically tells you that you can do name corrections at AAA, we were told very loudly by Anthony that it is not something he can do for us. He also (very very loudly) started to explain to me that US passport is not a valid form of ID, especially not to take a loan at a bank. That is just pure nonsense. Your clerks should be trained on terms that they use. And either remove change of name as a service that you offer or actually start doing what the web site says you do. Extremely disappointing and frustrating. I would think that AAA is better than the service we received.

Dan Yorgensen

Got Duped! Went in for a verified license but forgot 1 item. Girl behind the counter says you can get a regular license now and come back anytime for the verified. Neglected to tell me there would be another $35.00 fee. Imagine my surprise when I was asked to pay $35 more on top of the $75 I just paid last week. Had I known I would have to pay again, I would have just waited and paid the $75 only. Great communication! NOT!!!

Rootsgal

They are not very reliable. they gave us 2 Saturday dates in May, (18 & 25) for our son to take the driving portion. I have this in print from the receipt yet they say he was a no-show for the 12th? Now, I find out that there is no class on the 25th and time is of the essence.

Nancy Emmi

waited on hold for over half an hour before hanging up. Called the toll free number and got the service I needed right away. My call to Manchester was placed right after the store opened for the day. Would like to leave zero stars but then it is not possible to post review

David Nazzaro

Went there for a verified license. I highly suggest you do not. They will find something wrong and issue you a regular one and tell you "no worries you have till January" and charge more! Go to DMV to get verified!

Suzan Sommerman

I was getting on the highway when I heard a loud pop, I pulled to the side and found I had a flat tire, called Triple A and they sent someone out and with in a half hour I was back on the road. Thank You Triple A

James Furness

Fairly slow almost like the DMV. But they are open more often in the DMV. However the Rush photo taking for IDs, it would be nice to be asked does this look good to you before they print your ID.

Kerry McGill

Worth the wait. People are extremely helpful and go out of their way every single time I go here. Yes, its a busy office so sometimes you wait but fore it is always worth the wait.

Nina Likes

Wait times can be a bit long but it is way faster and much less of a hassle to go to AAA instead of the DMV. The staff is always pleasant and as quick as can be expected.

Erin Culvey

Love AAA!!!! I was in and out in 20 minutes. ...you CANNOT beat that!! ...unless you like waiting in line ALL day at the DMV.

Nathan Willbanks

Helpful staff, can be busy, but they move the lone along pretty well.

ryan case

Not too busy. A good place to get your license renewed.

Hitesh Shah

Quick in and out of this location to get the DL renewed.

Cherie Sachiel-Flint

Fast, personable, good selection of travel items.

Michele Gagnon

Great place to renew your CT drivers licence