Category: | Insurance Company |
Address: | 1331 Grand Ave, Des Moines, IA 50309, USA |
Phone: | +1 515-376-4500 |
Site: | wellmark.com |
Rating: | 4.3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
SP
spanky mark
WARNING TO ALL. WARNING TO ALL. WARNING TO ALL. WARNING TO ALL. Recently I had to go on disability. I payed every Doctor and Hospital bill I had. At least I thought. My local Hospital said I had a bill for over 5000 dollars. As I looked into it I found out it was for hernia surgery back in 2011. At the time I had B.C.B.S. at work. They had declined it saying it may have been work related. IT WAS NOT WORK RELATED. Come to find out the reason I never heard of it is because THEY sent my appeal to the wrong address. They admit they did not have the correct address. Sense it was over 18 month old they refuse to pay it. Now because they had the wrong address I am stuck with this bill. THEY WERE HEARTLESS IN THEIR DECISION. Even though they admit to having the wrong address. PLEASE if you have moved call your provider to make sure they have your correct address. I would hate to see this happen to anyone else. If you think B.C.B.S. CARES, you are wrong all they care about is getting your money. WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING......
MI
Mike Hurt
My review is of this particular Wellmark location from the perspective of a contractor, not a review of Wellmark in general or an isolated customer service experience. This is a very secure facility, and every time I have to work with them it is always a great experience. Staff are friendly and everyone is very coordinated so everything always runs very smoothly. It is obvious that a lot of thought and effort go into operations at this facility.
DO
Doug Wittkowski
Do not do business with this company, in a group through your employer or in any way. Having been a BC/BS customer from birth and Welmark customer from 1985 -2013 It is shocking to see how corrupt this company has become in an effort to help the far right wing corporate criminals with an assist in forcing problems with the ACA in Iowa. Truly Shameful.
TI
Timothy Welty
Secure building, must be invited for business to access the building.