Category: | Credit Union |
Address: | 7270A W 88th Ave, Broomfield, CO 80021 |
Phone: | +1 303-563-6626 |
Site: | westerracu.com |
Rating: | 2.9 |
Working: | 9AM–6PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–6PM 9AM–12PM Closed |
MA
Mark
I have been a long time dissatisfied Chase customer, holding a mortgage, checking, and savings with Chase. We recently had our hot water heater fail and needed to replace it. Despite our equity and standing with Chase, the best they could do for us was recommend we go to a credit union. Chase also offered us a credit card that we did not want. We were treated very well at Westerra and were able to secure a loan to make the necessary repairs to our home. The woman who worked with us was professional, compassionate, and tried her very best to assist us. We will be working with Westerra to refinance our mortgage with them and will enjoy a 1% lower interest rate on our home mortgage. I will update this review after that experience. The best thing Chase ever did for me was drive me to Westerra. We plan to do all of our banking with them in the future.
AN
Anthony Ramirez
Mathew was extremely rude and told me that i could not bank there because i smelled of weed....this is my profession and i was just trying to put my money in the bank..in any case this was not the way to treat a customer if i could rate it below 0 i would now i have to change banks dont waste your time
JO
Joseph Barber
It was the middle of the day and only one banker was available. The wait was so long I had to leave without finishing my business.
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Sarah Marshall
Drive thru is so slow and the woman associates are rather rude.
AL
Alex Alcantar
longest waiting line ever
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Rory Colgan
Emily was great