Category: | Mortgage Lender |
Address: | 5229 N 7th Ave #108, Phoenix, AZ 85013 |
Phone: | +1 602-265-5626 |
Site: | mortgageloansaz.com |
Rating: | 5 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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Leah Lee
Pinnacle Capital did an amazing job while working with me. I am very pleased with the service that my wife and I received from Jeremy and especially Rhonda. We were in contact with them every single day for a month while my loan was being processed and they made me feel so comfortable that it was as if it was my friend helping me obtain a loan. There was never a time that I did not know the status of my loan. My wife and I bought a second home in Arizona and we live in Washington. We had a mobile notary and were not pleased with how that individual that we met with conducted business. Rhonda asked how it went and I gave her an honest answer. Pinnacle did not hesitate to contact the mobile notary to hold them accountable, which I really appreciated. Rhonda and Jeremy were in constant contact with my real estate agent and the title agency and gave me the step by step, easy to understand instructions on how to fulfill said requirement. We plan to continue investing in real estate and there is no question that we will be returning to Pinnacle for business. Thanks so much!
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Diana Uvaydova
Jeremy and his team at Pinnacle Capital Mortgage went above and beyond during our whole selling and buying process. As soon as I contacted Jeremy, I received an instant reply addressing all my questions and getting the process started. He told us right away what my husband and I needed to get our loan process started in purchasing a home. We got pre-approved very quickly, allowing us to know exactly what budget we have to work with. We met him in person and went over everything. He even recommended the real estate agent we ended up working with, who we loved as well. Jeremy answered every email I sent him in less than an hour, even during nights and weekends. He also gave us his personal number to contact him with questions/concerns at any time. After a couple months, my husband and I found a home we love, and Jeremy and his team did a wonderful job in getting us through a speedy close. Their whole team is very organized and very thorough in everything they do. I would highly recommend Pinnacle Capital Mortgage.
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Kyle Woebkenberg
When we were looking to purchase our first home we had no idea what we were doing. One of my friends introduced us to Jeremy through an event we were both at and from there he talked us through every step of the way. As it became time to really start making the decisions Jeremy was there every step of the way to help me make the best decision for my situation. Even while I was looking at homes I was able to text message Jeremy the numbers so he could get a real time estimate of what I was looking at financially. He made me feel comfortable and I was able to be up front about my situation to ensure we made the right choices. It is rare to find such personalized service in this day in age and Jeremy made it happen! His processors Rhonda and Sharon were also on point to make sure we had everything we needed. What I really liked was the personalized instructional videos that were sent to us to explain each step of the process. I highly recommend using Jeremy and team at Pinnacle Capital Mortgage.
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David Solomon
We worked with Jeremy and his team for our home loan and I could not be happier we made that decision. We started with another lender that we have worked with, and been happy with, for a number of years. However, we decided to do a bit more research for this loan and came across Pinnacle Capital. After speaking with Jeremy the first time I knew he really cared about his clients, had a real strong understanding of the loan process and programs, and was going to be totally straight forward and honest. What we found was that all turned out to be true and then some. Jeremy, Sharon, and Marcea were incredibly responsive and helpful throughout the whole process. Jeremy was out of the country during our closing but was still texting me nearly every day, all the way through closing! WHAT?!?! Now that is customer service! I wholeheartedly recommend them to anyone looking for a home loan or refinance.
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Morgan Klemp
I worked with Jeremy to get my first home loan and it was a great experience to work with him. I shopped around at a total of 4 different lending companies and Jeremy found me the best rate and was able to get the loan closed early. Throughout each step of the process Jeremy was in touch communicating on what was taken care of and what had yet to be finished. The team he works with were all very attentive and worked quickly and efficiently. He was able to recommend to me a great insurance broker and great security company rep. They helped me keep my costs down while still providing impeccable service. My monthly mortgage payment is a couple hundred dollars less than mortgage calculators and predicted it would be. Always a great thing!
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Steve Ramirez
I contacted Jeremy and Zack after hearing the ad on 1480. Once I contacted them, everything went smoothly. Within two days, they found the best possible scenarios for my situation and gave me all the figures I needed to make an informed decision. Once I agreed to go forward, I received all the necessary forms I needed in a timely manner through email. When it was time to close, they sent a notary out to my house, It was all very effortless on my part, all I had to do was read the forms and sign my name. In addition, anytime I had a question and send Jeremy an email, he always replied within the day, if not within the hour. I never believed refinancing a house could be so easy. Yes, I would do business with them again.
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Chris Hewitt
I would, without reservation or hesitation, recommend Jeremy. I have worked with Jeremy a number of different times and have been continually impressed with his professionalism and expertise. What’s more, when working with Jeremy you develop a mutually beneficial relationship...not simply a transactional arrangement. This approach - one that Jeremy actively works to create - is all too rare in many professions, but especially in the mortgage/finance industry. Beyond the projects we’ve worked on, I have relied on Jeremy’s counsel, advice and recommendations on a wide variety of subjects. Jeremy’s unique combination of expertise, cultivated trust and partnership is wildly differentiating...and truly refreshing.
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Joel Dupuis
I wanted to take a moment to rate my experience with Pinnacle Mortgage. I recently sold my current condo and bought a new townhouse. From the moment I started working with Jeremy and his team, I was beyond impressed. They were incredibly responsive, informative, offered great tips and insights and always made sure I felt supported. I had tons of questions that often came at random times and they were always available by phone and/or email when I needed them. They took a genuine interest in me and my new home, even asking for more pictures, plans I had for renovations and more. It was more like working with a friend than a business. Just wanted to say great job!
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Ebony K.
Words cannot begin to describe just how thrilled I am right now. I had the pleasure of working with Jeremy and his team and they helped me refinance my home. O M G! First of all, the man has more patience than anyone I know. Second, he saved me a nice chunk of money and got my interest rate lowered to where I am still in shock. He stayed on top of everything and kept me updated on every detail regarding refinancing my home. If you are EVER, EVER in need of refinancing or you are looking to buy a new home, contact Jeremy first!! He will make sure you are well taken care of and get you the best possible rate. Thank you again Jeremy for EVERYTHING!
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L Cordell
Jeremy and Sharon were by far an impressive experience in this home purchase endeavor. Jeremy patiently explained outlined the processes and expectations, answered any and all questions, remained in frequent contact during the process, and made himself available after the closing for questions and additional assistance as needed. Sharon as well is very professional, followed up as needed, guided us through this experience. Best of the best this team is, and if you are in the market looking for a home, Pinnacle Capital Mortgage Corporation has proven they go to the lengths necessary to successfully meet your needs. Thank you Jeremy and Sharon!
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Michelle Hill
We really loved working with Jeremy and his team of processors! Since 2008, buying a house has gotten more and more difficult, but they worked hard to make sure we got it done on time and with as little headache as possible. Whenever they could, they took care of getting our materials together for us or letting us know exactly HOW to get and submit what we needed. They are VERY computer-friendly, so things were able to be scanned, emailed or even texted quickly. We would not recommend a lot of the people we worked with throughout the process, but Pinnacle Capital, specifically Jeremy and his team get our 5 stars easily!
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Carlos Castaneda
Jeremy and Pinnacle Capital Mortgage were recommended by our real-estate agent and I’m glad that he did. My husband and I did our first refinance on our home and Jeremy was responsiveness, patient and the videos they provided made it easy…and entertaining to follow along with the process. All within the Pinnacle team were quick to respond and you can tell their interoffice communication is impeccable because it seemed that no matter who we spoke to, everyone knew our file and which stage we were in. We never felt like just another customer, great job and we plan on using Jeremy and Pinnacle for our future home purchases.
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Christopher Cotton
Jeremy and his did a wonderful job with our first time home buying experience. All of our questions and concerns were answered in a professional and timely manner. We were able to move into our dream home with absolutely no errors. I give all the credit to Jeremy and his team for clearly outlining the entire process. His clear and concise instructions afforded us the opportunity close earlier than expected! We seriously feel like we won the lottery by having Jeremy and his team. A special thank you goes out to both Jeremy and his team for their commitment to providing exceptional service to their clients.
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Amy Perkins
Before buying our 2nd house we searched the internet for local mortgage brokers. The great reviews about Pinnacle Capital Mortgage are true and we had a great experience from start to finish. From day one Jeremy worked hard for our business and was there at every turn with help and guidance. Jeremy was very knowledgeable and detail-oriented which is helpful in the confusing task of buying a house. He even went out of his way to check in with us while he was on vacation! I had email conversations with a few others from the company as well. Everyone was helpful and responded to my questions quickly.
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Keturah Mosley
Working with Pinnacle Capital Mortgage was a wonderful experience!!! The loan process is very stressful and working with Jeremy and his team made the process the least of our worries. We were informed throughout the process through phone calls, emails, and videos. Jeremy over communicated and anticipated our needs so that he could answer questions and keep us in the loop. Although Jeremy has many, many clients he acted like we were his only clients and attentive to our every need, even closing and funding the loan early!!! This is our third home purchase and the best experience by far!
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Luis Delgado
I highly recommend Jeremy Schachter with Pinnacle Capital Mortgage. His knowledge of the industry is unparalleled, and he makes the process very simple for someone trying to get a loan. I have referred him a couple of my friends who were trying to purchase a home. They were first time buyers. My friends loved him. He made them feel at ease and explained to them the whole process in plain English. He was on top of it at all times. He was very responsive to their request, and he made sure the whole process went smoothly. I would refer any of my friends and family to Jeremy in a heart beat.
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Claire Hooper
I highly recommend choosing Jeremy David Schachter as your personal mortgage broker. Jeremy went above and beyond in his service throughout our mortgage process. We were first time homebuyers and Jeremy was very patient and thorough in answering all of our questions and addressed all of our concerns carefully. He always responded quickly and courteously to our phone calls, emails and texts. He even rushed our closing date when our family needed to move in sooner than anticipated. We feel very secure with Jeremy as our broker and feel fortunate to have found Pinnacle Capital Mortgage.
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Andrew McGrath
Jeremy helped me finance my new home and I had a great experience with him and would absolutely recommend his services to anyone looking to purchase a home or even refinancing. He was very informative and clear throughout the process and made sure to have constant communication. His knowledge on the market and loan process was very impressive. Jeremy was also great on working with my schedule. We had a very quick closure on my home. I would definitely recommend Jeremy from Pinnacle Capital Mtg if you are looking for an honest, well experienced and caring lender for your mortgage needs.