Arizona Federal Credit Union - Washington Park

Category:	Federal Credit Union
Address:	4475 E Van Buren St, Phoenix, AZ 85008
Phone:	+1 602-683-1000
Site:	arizonafederal.org
Rating:	2.8
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed

Location

Photos 11

Reviews 21

Chris Lang

WORST BANK IN THE WORLD - Want to be treated like crap by your bank, AZ Federal Credit Union is right place then. My Arizona Federal Credit Union spends more time banging me for a $38 bounce charge if I go one cent over than providing me with service. At this point I would rather bury the money in the back yard than ever walk into Arizona Federal Credit Union ever again. The will even pass a mistaken charge by myself to my account just so they can pocket the overdraft fee. A rating of ZERO is too high for this greedy little bank.

Don LaBarge

After being a member since 1970 and having an outstanding loan as a line of credit but no checking account. I received a letter on 1-13-14 telling me that I must open a checking account and use a debit card 10 times a month or my membership will be canceled and my credit line closed, that is after a perfect record with this place. What a terrible way to treat a customer. I have never seen such disregard for customer service. No worry AFCU I will move my business to a place that appreciates it.

itzagonga1

I had a question, well, really I needed some advice. The person I spoke to on the phone was helpful and pleasant. I went on the site to complete a loan ap. Easy. And then I went in to the branch to sign my paperwork and get my money. Nice. All taken care of in one day. How was my experience? Happy happy joy joy!

A Private User

Wish I could give them less than one star. They are the worst in customer service. I have been with them for over 20 years and I am not staying with them anymore. I guess its my fault for putting up with it. I have had enough. I hope this keeps some people from signing up with them.

Manuel Antonio Miranda

I had the best experience working with Michael T at this branch; I needed my car refinanced and Michael did everything as fast and efficient as possible. He is a great asset to the team there! Thank you, Michael for doing a great job!

Tristan Gilmour

OMG!! This has to be the worst bank in the whole freaking world. I am ashamed to even have to give it 1 star because its not even worth that. WORTHLESS. UNHELPFUL, ON HOLD FOREVER.... GO TO ANY-OTHER BANK OUT THERE!!!!!!!!!!!!

A Private User

This location is the WORST!!!!!!! I was there for 30 min to make a deposit and ask a question. Their custamer service sucks. Next time Ill drive to the Tempe branch....and I live in Buckeye so that says alot

A Private User

Have been with the credit union since 87, and have been really happy with them on all dealings. Only problem I have ever had was when the Fiesta Mall location closed, since it was the most convenient for me

Joseph Duddy

Terrible, unprofessional service. Should have read Yelp reviews for the other bank branches. It seems that the reviews were so horrible that they had to mark the business as closed.

A Private User

Worst place I have ever been to. They stole my money and overdrafted my account 5 times because of a computer malfunction and made me pay. DO NOT GIVE YOUR MONEY TO THEM

A Private User

No customer service at all, hardly any locations left and charges fees to do anything over the phone. I would trust my money with a honey badger before them.

A Private User

23 minutes on hold with customer service. A visit to the branch presents 10 people in line and 2 tellers the day after a major holiday. Steer clear.

Lucy Browner

New to town and called to ask an easy question. The greeting was RUDE, and the employee seemed EXTREMELY annoyed that I was calling. No thanks.

A Private User

This is the best place I have ever banked. So friendly, great staff. I love having an account here.

Jeremy Rich-Shea

This financial institution has horrible customer service. Put your money and business elsewhere.

John Antagonist

Horrible place to put your money and to work for. No respect for members or for employees.

A Private User

Terrible- for 35 years a customer and I am closing all accounts - ...