Academy Mortgage - Gilbert

Reviews 20

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Tatiana Laibinis

From the very beginning, we received terrible half-hearted service, feeling completely belittled and discriminated against for our young age and our status as "first time homebuyers". From the get-go, they had our down payment incorrect...consistently. over and over, we received incorrect loan drafts stating the wrong amount for our down payment. We felt pressured to choose an FHA when we asked more than once to look at only conventional loans due to our good credit and large down payment amount. They made it sound like we were burdening them with a mistake that they made in the first place. This whole process we felt like we had a gun pointed to our head to get things to them. At one point in the process I was genuinely so overwhelmed with short timelines (literally within one days notice we had to get them certain information or else we would be considered "default") that I ended up having a panic attack. This company has brought me to tears and made me feel completely worthless and unknowledgeable about the entire process. We ended up going to Stewardship, a smaller, family oriented company that gave us the interest rate we wanted and the closing costs we wanted. We worked with a man named Jarred who made us "mortgage experts". We saved thousands going through a different lender even though academy was our "preferred lender". And heads up to anyone about to do business with this terrible company: They were #1 in the state of Arizona for the highest profit margin across the board for mortgages. Do your research and find a completely different lender.

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Steve M

This was our 2nd experience working with Academy Mortgage in the past 5 years. Our first time around was a regular 30-year FHA loan to purchase our current home & then 5 years later we took advantage of a refinance opportunity incorporating a 30-year conventional loan. Each time the services of Academy Mortgage were top-notch and packed with professionalism & expertise. Jason, Chris & Lisa made the entire experience as painless as it could possibly be. Whenever we had questions regarding the loan process, those questions were answered quickly and professionally by either Jason or Chris. We highly recommend Academy Mortgage for your real estate financing needs. Regards.....Steve & Nancy M.

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Jason Falck

Corbin moved things along, and with his assistant Amy Coates, he was quick to cover and collect anything that had potential to delay the process. Even as we got close to the closing date, Corbin worked overtime to tie up every loose end. Overall, the entire office at Academy Mortgage was so positive, it made me wish that I could work there! They praised each other up, laughed and joked around, but worked incredibly hard at getting things done as quickly and painlessly as possible. I can’t make a strong enough recommendation - you must experience it for yourself!

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Craig Thomson

This was the first time buying a home for me. The experience was amazing, I could not have asked for better service. Shane Hollenback and Gabriel Degomez were incredible. They were kind, responsive, efficient, knowledgeable, professional and they both had a sense of humor which actually made the process of obtaining a mortgage enjoyable. I would not hesitate to recommend Academy mortgage, Shane and Gabe, thank you.

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Janeen Halversen

We worked with Brian and seriously he was awesome. Always quick to help me and spent the time to help me understand any question I had. He was friendly, helpful and knowledgeable...and completely over delivered by closing early. He was great to work with! Dotted every I crossed every T without any hiccups!

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Randy Bailly

My wife has worked in the mortgage business for 10 years and she hand selected Shane to do our refinance. I can now easily see why she chose Shane. He was professional, knowledgeable, and completed our refinance efficiently. Shane not only met but exceeded our expectations.

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Cade Spackman

Working with Corbin and his team was incredible. They were very professional and made the home buying process very easy. They were very responsive and kept me updated every step of the way. I highly recommend them to everyone!

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R. Yancey

Renee Gonzalez was amazing. She always kept me updated and she never stopped wanting to answer my questions. She was a great guide through the process. I would tell any friend or family to go through her. 10 of 10 Renee.

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Nick Bastian

Shane Hollenback is a knowledgeable, trustworthy and professional partner in our business. All of the staff at Academy has been great to work with. Thanks for all of your hard work on our files.

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Kelly Lapa

We had a great experience purchasing a new home with Academy Mortgage assistance. The situation we were purchasing under was unique and Robert Smith answered all our questions fully. Thank you!

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Devin Matsumori

Corbin is the best in the business. I highly recommend his services. He is very knowledgable and can answer any question you have about your loan. He and his team have it all figured out.

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Eric Capehart

Corbin and his team are top notch professionals. Communication and efficiency are obvious priorities of theirs, based on how they handle the loan process.

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Denny Lester

Shane at Academy Mortgage made the process so smooth, we managed to close 4 days early. I will certainly recommend him and Academy Mortgage.

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Adam Brown

Working with Academy Mortgage took the stress out of the loan process. They were fast and helpful in closing the loan on our new home.

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brandon masek

Academy Mortgage Chris Berg and his team got me in a home in 30 days I highly recommend then to my family and friends.

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karen wasson

First time home buying can be scary, but not with Corbin and his team. Special thanks to David Barwick.

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Peter Hedger

Dave and Corbin did an awesome job to get our 30 day escrow closed on time. Thanks!

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Celsa Figueroa

Did an awesome job with my refinance. Highly recommend him and his team.

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Terry Cottle

Academy Mortgage work to get our loan closed on time. They were great.

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Daniel Bartolo

Shane is a great dude! Stay away from Jamie Santangelo.

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