Category: | Hotel |
Address: | 2300 Deer Valley Dr E, Park City, UT 84060 |
Phone: | +1 435-940-5700 |
Site: | stregisdeervalley.com |
Rating: | 4.6 |
TH
Thomas Bryant
Having stayed at many St. Regis over the years across the globe, this particular hotel left me feeling very unhappy. I would not recommend staying here if you have expectations of any sort of decent service from the staff, short of the concierge. Ben, the primary concierge we spoke with, was fantastic but the rest was unknowledgeable about even the basics of things to do beyond the four walls of the hotel. The service of just staff around the hotel was especially poor, when you consider spending $1,500 or more a night on a hotel and there was virtually no one to open the doors to the hotel. Other little annoyances, like no trash cans anywhere, can be especially daunting when there is no staff to take trash and the lobby looks like a war zone of coffee and hot chocolate cups strewn about because of lack of facilities. The nightly smores and hot cocoa were nice touches for the kids, but again there were issues. The idea of reusing wooden sticks that someone else could have put their mouth on were grossing my wife out. If you have kids, or even like food, I would also steer clear of the restaurants. The food is far from kid friendly and frankly for the money I am better served anywhere else. Lastly, I scheduled a car for 4AM and coming down to go there was no car and they had screwed up the time for 4PM!! Needless to say with two little ones waiting for the staff to figure out how to get a car was painful. I have no desire to return to this hotel and they could use an entire management staff change. I could go on and on about all the horrible experiences I had, but I’ll stick with just leaving a single star.
DA
Darwin Lumagui
Our large family had the Saturday morning buffet. The property was well kept. Our wait was 5-10min with reservation and the dining area was not full. Food selection in the buffet was slightly limited compared to other high-end hotels. There was an omelette station and the option of pancakes, waffles, and French toast (was not available this visit). The pancakes and waffles were delicious and probably the best I have tasted. The service staff was great and was very attentive.
JU
Justin Blevins
This hotel is immaculate. My sister in law had her wedding here and it was an amazing setting. The hotel is up off of the main streets and accessible only by a funicular or a gated road up the back way. Its located on the slopes of Deer Valley so there were skiers riding down during the outdoor ceremony that really added to the winter wonderland vibe. The grounds of the hotel are stunning and the staff is as professional as they come. Truly a 5 star hotel and resort!
DA
David Godoy
My wife and I used one of the suits. We were assigned a butler and she did and excellent job, thank you Dulce. Because it was our wedding anniversary they spoiled us with flower, a congratulations card, beverages and treats. The transportation service to Park City, which included car with driver, allowed us to share more valuable time instead of being busy driving. It was a really rewarding experience, I widely recommend it.
TO
Todd Miller
The St. Regis is a cozy, classy hotel with great service and amenities. I went there for a company Christmas party, but I got a sampling of the rooms and amenities while I was there. I would definitely go back for a snowboarding retreat. The only compliant about the room I was in was that the bathroom had zero privacy. Why have a swinging glass door to the toilet? Makes no sense. But I know not all the rooms are like that.
EI
Eileen Wacker
The St Regis Deer Valley is a beautiful hotel nestled into the mountains. The location is fantastic. Take the elevator down and a ski valet puts on your boots and you ski out. Take a funicular ride down just to take photos. Shuttles into town. Hot chocolate apres-ski and great service from the staff. Nice spa, gym is well appointed. J&G is amazing. Nothing to complain about!!
IM
Imanuel Aswandi
This place has an awesome restaurant, great, wait.. not just great, but very professional manner. Totally worth your time and money to be here. The food is amazing, including the dessert. That chocolate cake just melted in my mouth. Wonderful!! The view was great.. Go here for a date or just bring family here (not sure about kids). It is an awesome place!
A
A Private User
Dinner took 3 1/2 hours...service was terrible and kitchen was backed up. We did have a large party, but this was inexcusable. Half of our party had to send food back - only to get it back 1/2 hour later. It took 1/2 hour to even see a server at the bar. The hotel is beautiful, but the service was absolutely horrible in the bar and restaurant.
MI
Michelle Coolican
I am a local resident. The remote control to my garage/home were stolen from my vehicle while in the care of the valet. The response I received was "we are not responsible for items left in your vehicle". The service at both the restaurant and bar were mediocre at best. I would think twice before ever staying at this hotel.
SH
Shawn Kam
Perfect location for skier, right across the street from deer valley resort. Also provide shuttle services many locations in park city. We took the shuttle to main Street or park city resort and take the free bus back. Staff are friendly and helpful. Highly recommend this hotel.
RI
Richard Cretsinger
Stayed at the resort and enjoyed every second of it. The spa was amazing and Ive never had a massage any better, Sutton is a huge part of why I will return this winter for our annual ski vacation. The bar made some of the best martinis ever as well. Thank you!
ER
Eric Bo
Visited during the summer. I can see how the location would be perfect in ski season, skiing to and from the resort would be fun. Here in the summer the service is great and all the staff make a good effort to get you everything you need.
IA
Ian Luker
Things, stuff, details, other things, the staff, people, "the experience", the view, wow, so nice, can confirm, would reccomend, perfect 5/7, the best, holla holla, funicular, food, beds, room service, great value, so posh.
JE
Jessica Harris
Our stay here was nothing short of perfection. Every member of the staff here exhibited unparalleled professionalism. Our room was serene and spotless. Check in and out was effortless. The amenities were a pleasure as well.
GI
girly cupcakes
Very upper-class great staff the atmosphere was like that out of a storybook the tram to the top was fun as well able to relax and enjoying myself with the extra mile the staff all went
KA
Kat Harker
Had a wonderful time! Was up there around rpm the bar had a champagne salute they do it every night at 5. Dinner was so good, if you have extra money or a lot go check this out.
PA
Paula Loftus
This location is gorgeous...worst service ever experienced at a St. Regis property and we have given them many opportunities and it is just NEVER great or even good service!
JA
Jake Fallin
Fantastic service. Waiter gave recommendations on food. Additionally, the food was very good, steak was great. Drinks were made correctly. Expensive but worth it.
TI
Tina Frena
A gorgeous 5-star hotel up in Deer Valley, Park City. They have a great indoor/outdoor restaurant with beautiful mountain views and amazing hamburgers!!
VA
Vanessa Hatfield
Service for me is evething. I dont like some things about this place but the service has been amazing and that is why I am giving it five stars.
MI
Missi Ross
Making a reservation is difficult as the hostess is very hard to understand. However, the service and food at the restaurant and bar is amazing.
CH
Chad Williams
We had drinks at the bar and both bartenders were very social and attentive. The view is great and the ride on the funicular is an added bonus.
KE
Kevin G
The Apres Ski here is always packed, very nice. And the ride on the Funtricular up to and down from The St. Regis is pretty cool.
CO
Colleen English
Disappointing. The drinks were good but the food was not worth the time and money. Steak was chewy, undercooked and served cold.
SO
Sonia Shearer
Amazing service. Gorgeous view from the deck. The food was very good and the ambiance was superior. Will definitely be back.
DA
David Emerson
Great accommodations. Mattress was mind blowing. Breakfast served up some serious scrambled eggs and bacon. Very nice stay!
CL
Clint Wilson
The hotel is in a beautiful location. The staff were friendly, but failed to follow through on fulfilling simple requests.
AN
Andrew Favorov
Service at the restaurant was clearly lacking. Food served without silverware. Steak with out wine. Uncoordinated mess.
MA
Maria DeBro
location, location and location! wonderful property in the heart of one of the most beautiful places in the country!
A
A Private User
Kind of inconvenient. You cannot drive up, only down. In order to get to the hotel, you need to take a funicular.
DA
David Kaminsky
Beautiful hotel and restaurant love taking the gondola ride to the hotel. Great out door space and fire pits.
JA
Jason M
Took 45 min to get our luggage. Funicular breaks down is slow as hell. Service not great. Facilities r great
EL
Elisa Garn
Some of the staff was a bit pretentious, but overall it was a very nice experience for a one day conference.
MA
Mark Hall
I was very impressed by the beauty of the land and the building. All the staff were very helpful as well!
PH
Phillip Gill
Beautiful hotel with amazing views. Their mussels in the restaurant are some of the best I have ever had.
SA
Sarah Dees
Excellent service and very relaxing room. Perfect for our mini vacation. Wish we could of stayed longer.
CH
Christopher Harkins
Had lunch and drinks on the outside terrance. Beatiful views of the mountains. Staff was very friendly.
JO
John McCoy
Just went there and had some drinks with some friends it was very clean very neat very good experience.
DO
Donna Sparkman
OMGoodness! From the lift with amazing views to the delicious meals plated beautifully, what a treat!
JA
Jacoby Lavoie
Just stopped for dinner. Great staff, super clean, tasty food, quick service. Try the truffle pizza!
ER
Eric Brumfield
Great service. Everything you would expect from St Regis. The location and views put it over the top
BR
Brighton Oothoudt
Came for a very elegant wedding yet the staff made us feel like family. Absolutely gorgeous views.
A
A Private User
Beautiful, romantic, wonderful...food and service were also fabulous. We are coming back FOR SURE
MI
Mike Porter
Not much more expensive than other places at Deer Valley but the ambiance and food is much better
CH
Chris Watson
Expensive but at times you get pampered. The food was good and the portions were just right.
DE
Delene Burton
Absolutely beautiful! The staff is warm, friendly and helpful. The views are breathtaking!!!
KE
Keyvan Oskooi
Great views, excellent service, and delicious food. Just a little pricey, which is expected.
DA
David Nuescheler
Great views, location and views. Pool side seating seems too busy to make it comfortable.
FR
Frank Maguire
Unbelievably luxurious hotel that caters to your every need. And they have a funicular
JO
josh gruenberg
Clean and classy. Our toddler loved riding in the funicular. The patio was beautiful.
RY
Ryan Smith
Beautiful venue for a conference. The staff is extremely helpful and professional.
ST
Steven Sutherland
Great service, great location, great staff. Rooms are great and the lobby as well.
TR
Travis Wheelwright
Very nice hotel, but they nickel and dime you for every little thing. Be careful!
A
A Private User
Great service. Treated my two kids (4 & 6) very well, as well as the rest of us.
KA
Kate McChesney
Saw the Sabor of the champagne at Sunset.. always a great atmosphere and drinks.
CH
Chip Malt
Awesome tram experience up to the hotel and the restaurant and bar were amazing.
CH
Chad Young
Perched at the top of the mountain, the views are amazing. Beautiful building.
SI
Sid Miller
Beautiful hotel. Great views. Nice hiking trails. Enjoyed the funicular ride.
MI
Michael F
A top shelf hotel and wonderful location in a beautiful valley in Park City
BL
Blake Poulton
Great place to take family, clients, and friends for a five star experience.
RO
Robbie Jeffcott
If you are anywhere near park city, GO HERE! amazing experience in every way.
AU
Austin McGovern
We took the funicular up to dinner at J & G. The lamb shank was delicious.
SA
Sam Fidler
A premier and exclusive resort hotel which caters to the professional.
LA
Laurel Baeder
The menu was very small. Not many choices. Food was very good though.
RO
Robert p
Demoed a bike while I was there, beautiful hotel and friendly staff.
KA
Kathie Smith Keate
Beautiful resort.. Bar is awesome and drinks and fondue were great.
JA
Jared Selders
Amazing location with beautiful views. Top notch staff and service
AL
Alex Peacock
Just came here to swim. The pool is shallow. Parking is expensive.
BE
Bennifer Quagmire
Went here for a wedding. Food is good but expensive. Pool is good
DR
Drew Gilmore
Great atmosphere. Sabering was a nice touch. Food was delicious.
DO
Dori Nottingham
Always nice and a great experience to ride up from Deer Valley.
JI
Jim Fineis
Fantastic resort with a well trained staff. Very highly rated.
RO
Rodmehr Semnani
Went for lunch, food was good, service was also overall good
CL
clong716
Beautiful property, great staff, just an awesome experience
TA
Tammi Earnheart
Beautiful lodge, gorgeous scenery and well appointed rooms.
NI
Nilay Shah
Wow - seriously upscale, lovely place to visit and dine at!
BR
Brian Quinif
Amazing property in a stunning setting with superb service.
JA
Jace Kuyper
Absolutely stunning, amazing service. Breathtaking views.
MI
Michael Johns
An amazing resort, friendly service and a great location.
SE
Sergio Barker
Beautiful hotel, excellent service and support from staff
TI
Tina Daniels
Amazing service, super convenient access to the slopes!
BR
Brian Packer
Bar had a great view and the service was very friendly.
AP
April McDougald
The service was great and the food was so delicious!
DA
Dacy Nottingham
Fun and fancy place. Great views from the fire pits.
TI
Tim Lawson
Great outdoor patio/bar area with heaters and pool.
ZA
Zach Smith
Very beautiful location and a wonderful experience.
MA
Matthew Soulier
had a great date night while on a family vacation
J
J Perri
Amazing views, great food, impeccable service.
KE
Kevin McKenzie !
Unbelievable grounds, friendly staff. Love it!
SK
Skip Paul
awesome bar. great drinks, food and atmosphere