Category: | Federal Credit Union |
Address: | 1400 Franklin St, Houston, TX 77002 |
Phone: | +1 713-755-5160 |
Site: | hcfcu.com |
Rating: | 3.8 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed |
RE
Renee B
Pretty disappointed with the Customer Service I received from this credit union. It is like pulling teeth! My debit card expired 07/17. Instead of automatically issuing me a new card like most banks/credit unions do, I had to call and request one. A week and a half later, I call to check the status of the card order and was advised it was never sent out! The card representative (Jennifer) and manager (Gerty) figured this was somehow MY FAULT, and offered no apologies. I am now in the month of August and cannot access my funds with an expired card. Worst banking experience ever! Exploring new credit union options asap!
JA
James Slaughter
HCFCU is a credit union that is willing to help. The big banks and other credit union fall short in comparison to their superior customer service. I would recommend this credit union over any other credit union in Houston.
PA
Pam Palmer
This is an unfriendly and unprofessional place, the worst place to put your money and plenty of two faced liars, too many restrictions on your money.Shop around for more people friendly Credit Union....
LB
lb yates
I have banked here for many years and have always found the staff to be helpful and professional. My only complaint is that the drive thru is pretty slow.
EL
Elizabeth Hernandez
Harris County Federal Credit Union is the place to go for your banking needs. Staff is helpful and pleasant to work with.
FE
Felicia Cox
I love it. Friendly personal. Helpful
RO
Robert Taylor
Always an AMAZING experience!
PA
Paris Smith
Great