Category: | Insurance Agency |
Address: | 8765 Stockard Dr Ste 103, Frisco, TX 75034 |
Phone: | +1 214-387-7999 |
Site: | agents.allstate.com |
Rating: | 4.5 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
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Brandon Redmon
I have been with Jeff and his team, specifically Mark Kissinger for two years now. They have always provided excellent service in a timely manner. In fact during transition from my past company I had a recurring billing situation that I could not get resolved and Jeff personally made a call on my behalf. Not only did he get it stopped but also got me a refund from the other insurance company. I have and would continue to recommend Jeff, Mark and his team to anyone needing insurance services.
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Amol Upadhye
Cant give a 0 start so was forced to give 1... One of the worst customer service I had with the office manager of this agency. After paying the full policy premium I got a bill to pay extra amount and when asked for details as to why the bill is being sent after paying the full policy amount this person had no decency to explain the bill and said the call I had made was a waste of his time. such an arrogance.. Not really worth your time to deal with such an agency.
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lauren taylor
Absolute terrible customer service!! I called to get some answers about a policy I had and why I was being sent collection letters. Instead of being helpful the lady I spoke to was demeaning and rude. On top of not answering any of my questions, she hung up the phone on me. I am thrilled I no longer have Allstate auto insurance and incredibly glad I will never deal with this branch again.
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Thomas Kissinger
We were some of the unfortunate people too close to the blast in West, Texas this past April 17th. The estimate was lower than we thought it should be. We contacted Jeff and his staff. Jeff really pitched in and went right to work for us. We eventually got the full settlement that we were seeking. He and his staff did a great job.
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Tara Johnston
I found Allstate-Jeff Baird- because I was shopping around for insurance, as mine was getting expensive. I talked with an associate about different insurance options, and she was so helpful. ...very patient with all of my questions and was very friendly. Would recommend the agency.
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Steve Colburn
Jeff and Mark are great to do all your insurance and investments with. They are detailed, transparent, listen and friendly to work with! I have been associated with them over five years and recently introduced another family member to them. You wont be disappointed.
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Simply Done Donuts
Jeff and his team have always been responsive to my requests and always thorough in their communications to me. They have been able to save me money and make me feel secure on my coverage. Thanks for all your help!
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Megan Venturino
Amazing and friendly staff! Very informative and always eager to help! They take their time and make sure I completely understand. Always answering any questions I may have, extremely satisfied with this agency!
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Marguerite Casey
Jeff Baird does an outstanding job of serving his clients. He finds the right policy and price, sets them up in record time and goes way beyond to take care of your needs. I highly recommend him. EMCEE
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Marissa Ayoub
We have been a customer for 5 years always helpful with questions and concern about our properties. We had a claim for our roof after a hail storm and the office was very Helpful.
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Nick Walsh
Jeff and his staff are extremely helpful and knowledgeable, I appreciate the personal attention and feel that this agency consistently meets my needs! I would definitely recommend!
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Moment Arms
This agency has always been able to get me the best rates. They have always provided a great customer experience and I will be sticking with them for the foreseeable future.
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Jared Calender
The service was great with my roof claim. They took care of me the whole way through this process. Highly recommended. Thanks so much!
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Stacey Hicks
Agent (Christina) was very knowledgeable and polite. Such a pleasure to work with. Will not be going anywhere else!!!
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Kelley Price
I had hail damage on my car and the lady I spoke with was so courteous and professional. My car is as good as new!!
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john D
Friendly and courteous customer service, Christina was very helpful with all my needs. Would highly recommend.
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Angela Purvis
Just called to add a vehicle to my policy. So easy, and answered all my questions!
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jennifer lee
This agency is top notch. They provide excellent customer service.
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Tia Smith
Love there great personality and was very helpful! Thanks!!!!!
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Evone Clark
Appreciate everything they help me with today. Thank you
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Laura Fields
Great customer service!! We love this agency!!