Category: | Insurance Agency |
Address: | 5200 Buffalo Gap Road Bldg A, Abilene, TX 79606 |
Phone: | +1 325-695-5200 |
Site: | tatuminsurancegroup.com |
Rating: | 4.9 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Gino Rocco
I had received my insurance renewal from my provider, and my rates had gone up so I ask some of my collogues at work who their insurance agent, and the name of the company was, and four of them said “John Austin Tatum At Tatum Insurance, while all the others had other providers who each one was different. When I asked them why they chose John Austin Tatum @Tatum insurance, they all said, “He’s got several insurance companies he writes policies with so you have better options for better rates, and his customer service is awesome”. I had decided to go to meet John Austin Tatum to see what he could do for my situation. When I walked in to his Agency, the office looked great, several people in the lobby, and John, greeting every person that walked through that door. While waiting for him, I began conversation with some of the customers in the lobby to see who they were with, and everyone in the lobby mentioned John’s name. They were all going back to renew, and I asked some if they had shopped around, and they said….”No reason to because he has several insurance companies he deals with and he has always taken good care of us”. So here I am now eight years later, and I am like one of those people that keeps going back to him, because his customer service is SECOND TO NONE….. So I too became a loyal customer and I tell you “if you are shopping around for better rates…..STOP…..THIS IS THE PLACE, and John Austin Tatum @ Tatum Insurance is your GO TO AGENT…. I Highly Recommend John And Lisa Tatum!!!! John willingly takes the time to find me great deals when the insurance companies rates go up on renewal, and I trust him. We have our house, our three cars, and rent house, simply because I trust both John and Lisa with my insurance needs, and have no need for shopping anywhere else. Thank you John and Lisa for you hard work, your dedication, and most of all for you Friendship for the years we have been with you. Keep Up The Good Work...., and Thank you!!!!!!
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WJ Gauthier
My wife and I recently moved from Washington state to Abilene. We had our insurance carrier transfer all our policies to Texas and upon the premium notices, we made the decision to shop our account. John Austin was able to re-market our entire account at a SUBSTANTIAL savings and explained the differences in coverage between the two states. We appreciate the customer service he provided and look forward to a long relationship with him to handle our insurance needs.
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Nicki Salas
We first came into contact with John Austin from our mortgage lender several years ago. He came highly recommend from people that deal with insurances daily. We were closing on our forever home and he gave us the best rates with superb coverage. Our vehicles and home are insured with John Austin. If we have any questions or problems he is a phone call away and he is very helpful. We recommend John Austin to everyone.
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paula Beall
John Austin Tatum is extremely service oriented, knowledgeable of his industry, and a professional in every sense of the word! He has been the choice of many of my clients and has always taken great care in finding each of them the right insurance to meet their needs!!!! I highly recommend him!
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Theresa Naldoza
Excellent customer service...prompt at returning calls, following up, etc. We are now paying half of what we previously were with better benefits on our house and car insurance. Would definitely recommend if you are considering changing insurance and want a variety of options.
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Scott Stewart
Tatum Insurance customer service is second to none. John Austin goes above and beyond for his customers. He is very knowledgeable and works hard to get you the best rates. He always responds to requests promptly and is very personable. You will not be disappointed.
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Deonna Galbraith
John Austin and Lisa are so committed to providing the best price without compromising service. They are a true advocate for the customer when claims come up. I am totally impressed and would recommend them to anyone looking for an excellent insurance agent.
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Kristi Andrew
If you want the best coverage and best rates in the Big Country, look no further than Tatum Insurance! They are my "go to". Bonus, all of my clients that have referred have had the same awesome experience!
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Ray Ray
John Austin has been great to me and my family!! He has always been there when I needed him and has always been completely honest no matter what. I would recommend him to any one of my friends and family!!
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BRIAN BEDINGFIELD
John has always shown high customer service when I called in to get quotes on my investment properties. Great customer service is very hard to find, and I highly recommend Tatum Insurance!
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Jordan Light
Tatum Insurance is my go to as a real estate agent. They have the most competitive prices for the widest varieties of coverage. This is a team of go-getters that I trust my clients too.
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Justin Ardoyno
John Austin has the most competitive rates in town. His customer service is top notch and his timeliness is exceptional. We have been with John Austin for years and are very pleased!
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CindyLou Bolls
The customer service at Tatum Insurance by far exceeded any in town. The rates are fantastic. I have used them for years and would recommend them to all of my clients and friends.
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Brandi Smith
John Austin has done a fantastic job at supplying myself, friends, clients and family with great insurance at the best priced and his response time is FAST!!! Highly recommend!
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Tyler Arellano
Great customer service, always available for last minute requests! John Austin always has his work phone with him and is willing to do whatever it is to get the lowest rates!
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Connie Rose & Rachel Russell
Cannot say enough great things about this company. Both professionally and personally Tatum insurance is my go to for professional, personable and knowledgeable service.
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Anna Hughes
John is always readily available to provide me with insurance quotes and has always done a great job taking care of my clients. I even use him for my personal insurance.
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jasong712
They were able to package my home and auto policies and save me almost $500 per year. I never knew how underinsured I was until I spoke with John Austin.
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Connie Gilbreath
John Austin and Lisa have the best coverage and rates in town. They are always available and a pleasure to work with. I would highly recommend them!!!!
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Angela Zuyus
John Austin Tatum Insurance is the Best! I highly recommend for vehicle and homeowners insurance! Great rates & superior customer service!
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Lori Paulson
Gives great rates for top coverage. Quick responses with questions. Professional and personable. Truly care about their customers.
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John Lomax
Tatum Insurance has great rates and excellent customer service. I highly recommend John Austin Tatum.
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Tyler Troni
Amazing flood insurance rates, and not bad on homeowners either. Small quaint office family owned.
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Chris Tollett
Great Local company that I can trust to always get me the best rates! Thanks John Austin!
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Tammy Cockrell
John Austin Tatum has great rates and is easy to work with for home and auto insurance.
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Geoffrey Leal
I would NOT recommend this guy. Military returning from overseas beware!
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Roger Jackson
He has given me great service over the years, I highly recommend him.
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Jessica Rademaker
the best customer service!! quick response and very knowledgeable.
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Matt Lee
Best insurance company ever.
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Tyler Paulson
Great customer service!
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Amy Riordan
Best service in town!!