Category: | Mortgage Broker |
Address: | 1101 Carroll Hill Dr, West Chester, PA 19382, USA |
Phone: | +1 610-572-3635 |
Site: | theratekings.com |
Rating: | 5 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM |
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A Private User
The process of applying for a mortgage is not a simple one, but The Rate Kings made it as easy as possible for us. Not only were we first time home buyers, but we were also constricted to mostly communication through email (work for myself and fiance was hectic). They had no issue prepping our application, gathering the info, answering our questions, and providing us with the best option available for a mortgage. On top of the communication difficulties from our end, we were planning on settling within 30 days of agreement to sale and went on a cruise the week prior to settlement. The Rate Kings ensured we submitted all the necessary paperwork before the cruise so that we had nothing to worry about. On the day of settlement, one of the employees was there to explain the mortgage to you (and the millions of papers you have to sign). This makes you feel a lot more comfortable when "signing your life away". I will be spreading the word about the excellent service we received from The Rate Kings. And will definitely be using them again whenever that time comes.
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Madhusudan Budati
I have been in touch with Lonnie and The Rate King Mortgage for few years to buy our first home. Finally we were able to buy it this April. Lonnie and his team is very professional and easy to work with. They made the whole process very easy and seamless opposite to some of my friends experiences who went with other lenders. With my experience in my mind, I have recommended them to few of my friends and everybody felt very happy for my recommendation. Since April mortgage rates went down and decided to go for refinance from them. They very very professional and provided an outstanding service. Lonnie was always very responsive, provided all information and answered questions and emails within few hours or less. They helped to lock the best rate out on the market and offered free-of charge re-lock that is not that common. We were able to close within planned time frame and with lower closing cost than estimated. I will certainly re-use them again for any future mortgage needs and highly recommend them.
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Lakshmi Kolli
Greatest customer service i have ever noticed in the mortgage industry. You can except a response 24/7 in most cases. I was in a critical situation with my first lender on my mortgage process. Rate Kings picked up my loan application at that point and was able to close on my new construction home within 14 days from the day of application to the closing date. The complete process was very smooth and easy. No surprises on my closing costs. I got lower prices than promised on my GFE at the time of closing. Rate Kings was able to close on my home when i was in a situation where i could have lost my home because of the issue that i had with my first lender. If you have a mortgage needs, i would 100% recommend this mortgage agency. Lonnie was really friendly & co-operative throughout the process. 5-Star rated mortgage agency that anyone should consider without a second thought.
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George Chiodo
Refinancing with The Rate Kings and Lonnie was almost too easy. There was no anxiety, no unexpected occurrences, no surprises, and no worries. Lonnie and I transacted the entire refinancing over the phone, via email and fax. The entire process went smoothly and did not in any way disrupt my normal daily life. Whenever I called Lonnie with questions or asking for updates, he greeted me with utmost professionalism and answers to all my questions. I cannot say enough about Lonnie and his staff. We even settled our refinancing while on vacation in Florida! The Rate Kings arranged for someone to come to our rental condo location to complete the refinancing and settlement in an easy 45-minute meeting. Five stars - I wish I could go higher! This was a wonderful experience. The Rate Kings ROCK!
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Generale Marco
The Rate Kings Mortgage, especially Lonnie Cooper and his staff, have been extremely cooperative, helpful, patient, pleasant, understanding, warm and all the A #1 kudos that anyone could bestow upon a firm but especially an individual. The offered and final rate was exactly the same without any shenanigans and his continued attention to all the explanations and issues via the telephones, emails and faxes were all that anyone could desire. The entire refinance/mortgage right through the closing offered the identical treatment and I shall attempt to recommend The Rate Kings but especially Lonnie to all that I can as my way of distributing additional gratuities to Lonnie and The Rate Kings Mortgage. Thanks for a easy, great experience. Mark 3/28/2013 (Florida)
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Michael McCarthy
I am so impressed with the service and the quality of work provided by The Rate Kings on the purchase of our new home. Lonnie and Angela did a tremendous job of not only giving us the best rate in town (I shopped a vast network of lenders), but also keeping us totally informed through every step of the process, making sure that we were prepared for any and all contingencies and of course ensuring that everything closed on time and with no surprises or issues at the closing table. I would highly recommend using The Rate Kinds, especially if you want both the best rate and best service available. Their professionalism and customer service is unmatched in the real estate industry.
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A Private User
We have refinanced with Lonnie and the Rate Kings several times now and could not be more pleased. His rates are the best around. Lonnie is very honest and trustworthy and always takes the time to answer any question that you have which makes you feel comfortable during the process. He is very diligent in following up as well. There were times that we emailed him a question later in the evening and got a response back within minutes. He always keeps us in mind when the rates move in our favor and recommends what is best for us. We feel comfortable referring all of our friends and family to Lonnie.
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Ravi Iyer
Thanks Lonnie for all your assistance in securing a good mortage rate in Nov 2011 and then following up in October 2012 to lower that rate further at no cost to me! You and your staff are very prompt and were always available either by phone or e-mail. The closing times were smooth during the initial loan and during the refinancing. As you are aware, I have already recommended your name to my colleagues and friends. Anyone looking for a mortgage or refinancing, I would strongly recommend Lonnie and Rate Kings Mortgage. You can be assured of prompt service, and great rates.
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Christopher Rountree
I thoroughly enjoyed my experience with Lonnie and his team on my new home purchase. It started with the first phone call when I got a rate better than when I shopped with other big lenders that I have dealt with previously and kept on going. The good rate sold me at first but it was the overall process that really made them a great choice. The process was quick, the timeline of was well laid out on everything I needed to do, and Lonnie was always very easy to get a hold of by phone or email with any questions. All in all it was a personable experience with great results.
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Praveen Y
Lonnie and his Team are THE BEST in assisting and helping for home buyers who hardly understand mortgage terminology and how it works. Lonnie was very kind to explain every question that I asked and never missed my call nor email. myself and my spouse who is co-applicant on the loan felt very happy towards the scenarios explained to us which had eased us to decide the best suitable loan for us. I would recommend Lonnie for any new home buyer or re-financing as he would be the best guide for your Financial decisions on a Mortgage loan.
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2009sharkie
I was recommended to The Rate Kings who cordially answered all my questions, helped me understand the nuisances of the re-fi process, their documentation and requirements were thorough and straightforward, and I received a great rate. Everyone I worked with was extremely professional, the appraisal went smooth, and I was highly satisfied. Personal thanks to Lonnie and Danielle at The Rate Kings, LLC for a job well done! Thanks for everything. You guys exceeded my expectations, and I am very grateful for your assistance. Best, John N
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Eric Fang
Just bought a new home yesterday. We were recommended by our agent to Lonnie. He and Danielle were very helpful and responsive throughout the whole process. We were not US citizens and were a bit worried about the complexity to transfer between our accounts but they advised in detail and we made it without any problem. Additionally, Lonnie had been monitoring the rate for us and he was able to secure a lower rate before we sealed the deal. Their work was much appreciated and highly recommended to other home buyers!
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Jeetendra Chandiramani
Thank-you Lonnie for the recent Refinance. I must admit from the get-go you took the time and patience in explaining the different feasible refinance options. This helped me in picking the right one. There on, you and the team maintained constant contact guiding through every step and what to expect next ensuring there are no surprises along the way. Your and the teams professional experience and approach is what is expected and much appreciated to what transpired for me into an effective Refinance. Thanks again.
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Leslie Wood
STOP! If you are looking for a mortgage or refinance, your search should stop with Lonnie Cooper of the Rate Kings Mortgage. We have just done our third loan with Lonnie and will NEVER use anyone else. Lonnie is knowledgeable and quick with advice and guidance. He is very quick to respond to questions and is almost always available immediately via phone or email. We have done two purchase mortgages and a refinance with Lonnie. He is a hard-working nice guy and we would recommend him to anyone!
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Dan DeStefano
I have used Lonnie and his team 3 times - once for a refinance, once for a new purchase, and once for a short sale. All 3 times The Rate Kings were prompt, available, and able to answer many questions quickly. His staff is very personable and very organized, and at the latest closing, a representative from the title company mentioned how they helped make the whole process go smoothly. I would use The Rate Kings again and recommend their services to anyone looking for a mortgage or refinancing.
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Jaideep Naidu
I was interacting with Lonnie (from the Rate Kings Mortgage) for the most part. During the entire mortgage process, I never thought even for a second to consider another mortgage company. Lonnie is knowledgeable, thorough, and was very prompt with his responses to the various questions I had. There was also a pleasant surprise awaiting me just before the date of settlement. It was a truly satisfying experience to go through Lonnie from this mortgage company.
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A Private User
The Rate Kings (Lonnie) did a great job on helping us finance our new house. Lonnie is a hard working and honest person. Lonnie was very responsive throughout the process and was available to answer all our questions whenever we needed him. Whole process was only about four weeks and went very smoothly with full disclosure and no surprises at closing. We would highly recommend them to our friends and family. Thank You Lonnie and The Rate Kings! Keep it up!
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Corien Siepelinga
We had an excellent experience with our refinance with The Rate Kings Mortgage. I was very impressed with the prompt and thorough responses I received to questions I had. Phone calls and emails were quickly responded to. They were very knowledgeable and helpful through the whole process, very professional, and were able to get us an excellent rate. Very impressed with our experience and would recommend them highly to anyone.
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Scott Lawrence
We recently refinanced with Lonnie Cooper at the Rate Kings and were amazed at how painless they made the process. Thanks to their expert guidance and knowledge of the mortgage industry, their attention to detail in helping us gather all of the necessary documentation, and their efforts to make everything as convenient as possible for us, we would not hesitate to recommend the Rate Kings to anyone in need of their services.
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Jocelyn Chrusch
I have completed two transactions with The Rate Kings, both were great experiences! I first used The Rate Kings based on a referral from a friend, the transaction was so smooth and positive that I choose to use them for another transaction. They have earned my business, I would use them again and recommend them to family and friends. They are attentive, pleasant to work with and have the customers best interest in mind.
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David Mackerle
I have moved from Europe so getting mortgage was even more challenging here in US but Lonnie and his team made it happen. Really great personal approach, very constructive if any issue occured to be on top of everything, keeping the flow going to meet important milestones. If I apply for mortgage anytime in the future I will contact Lonnie again as he/his team has my full trust. Great job and thank you!! David Mackerle
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Balaji Parthasarthy
Lonnie and his team are truly the BEST!! We just bought our first house less than a month ago..Being first time home buyers, we had countless number of questions all along the process. They were always there, with patience and expertise to address our questions. Would highly recommend Lonnie to anyone who wants to buy a house without having to deal with the hassles of paperwork and closing. They are fantastic!!