Category: | Jewelry Store |
Address: | 25851 Brookpark Rd, North Olmsted, OH 44070 |
Phone: | +1 440-686-0436 |
Site: | stores.jared.com |
Rating: | 3.8 |
Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10AM–9PM 12–6PM |
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Carissa 2015
When I dropped off my ring a few months back, I stood by the counter for 15 mins while 2 associates socialized. One of them finally asked if I had been helped and then assisted me. When I went to pickup my ring last week, I had a much better experience. TJ and Diane provided excellent customer service. TJ immediately asked if I wanted any water or hot chocolate. There was a small play room for my boys to play in which made it easier for me to talk to the associates about my repair. They were able to meet my needs and showed they care about their customers.
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Tara Brunst
TJ Fourdyce and the staff at the North Olmsted location are outstanding! He spent several hours with me and my husband designing the most STUNNING ring. He was patient and very knowledgeable. I first met TJ when there was a problem with a loose stone in my engagement ring. He moved mountains to make sure that my experience with the North Olmsted location was a positive one. Their selection, combined with their superior customer service, is why I will continue to shop their for all of my jewelry purchases.
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erin preston
my fiance and i had been going there for all of our jewerly needs but as time went on the customer service was horrible. today we went in to give it one last try..it was about 4:00-4:30 and the store was busy but there were at 2 people who were not we walked around that store for 30 minutes and NO ONE said one word to us..I said lets go because apparently our money is not wanted..I WILL NEVER GO BACK!!
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Caterina Gangale
Tj Fourdyce at Jared of North Olmsted is who you need to see for custom pieces. He has been exceptional through the whole process of my engagement rings and delivered exactly what was expected. His customer service is extraordinary and incomparable to anyone that I have dealt with before. Awesome work Tj I will remember you for life.
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Courtney Fugate
TJ helped me with several items, but most memorably was my custom made anniversary bands. Previously i have purchased jewelry through jareds with great customer service, however he really is the reason i keep coming to the store. High quality jewelry but beyond exceotional customer service because of TJ.
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Jaclyn Akers
Danyelle and Sandi were fantastic! They helped us design my wedding band and stayed involved in the process from beginning to end. Danyelle went above and beyond to fix an issue that came up during the mold process and we got exactly the ring we had in mind! Fantastic customer service by all the staff!
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Jay DesForges
Purchased our wedding rings here and what a great experience! Took a diamond in front a great grandmother to be put in another ring and they took so much attention to detail in everything. Expect nothing but the best here and great prices!!
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Robert Browning
I have been waiting almost two months for watch band links. I gave all the case information for a Movado Bold that I received for my birthday, no call and no links, not even an update.Customer service non existent.
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Zolinda White
George is always very pleasant and professional. He always makes me and my husband feel very welcome!
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Allen Cadwallader
Excellent customer service and fine products.
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Claudia Pew
Great customer service!
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Self Love
Horrible employees.
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Jimmy G
great selection