Credit First National Association

Reviews 11

MA

mark collins

I had signed up with this company to receive a promotional six months free interest on $800 for a transmission that I had to replace. I sent in the payments via check about 12 days before it was due. When I received my statement I found out that I received a late fee for being one day late. I thought it was due to the snail mail so I sent out my 2nd payment 15 days before it was due date. When I received my statement again I found it it was again received one day after the due date. I then sent out my payment about 18 days before the due date and again received the statement showing that my payment was received one day late. I finally called the company and was told that they would not refund my late fees and told me that I should send my payments out earlier. It must be a policy of this company to hold onto checks received by mail until after the due date then deposit them just to collect late fees. If you are reading this post please do not consider using this company. Their are a bad bad company that does not want to build long term customers.

---

JE

Jeff Wright

SHAME ON CREDIT FIRST STEALS money out of customers bank (mine) that was not due or owed to them. Bank robbery in reverse. ...and then Terrible customer service. Had auto pay set up on my account per their customer service recommendation. Credit First actually deducted the auto pay amount which was more that what was owed. Surprised I called to find out why they deducted more money out of my bank account than was owed. She said they would deduct the same amount the next month as well creating even more money they now have of mine that is NOT OWED. I told them to stop the auto pays then and return my money they illogically took from my bank acct. Will send me my "stolen" money from me in 60 days in the form of a check thru the mail. Ignorant and Firestone just lost a customer as a result of this dishonest, no customer service bank. SHAME ON YOU CREDIT FIRST. Reporting this to government bank regulators.

---

A

A Private User

I have just finished dealing with this company after the death of my father. My mother was sent a letter allegedly from the clerk of court in her parish saying the account (which was paid in full) had been turned over to the COC for collection. When I called the company they had no compassion for the worry and stress they had added to my mother who is dealing with the death of her husband of 51 years. All they care about is getting the money they claim they are owed. Money that was already paid in full by my father before his death 1 and 1/2 months prior to their sending this letter. I will no longer have any dealings with this company.

---

JO

JOYCE EVILSIZOR

I called the company today to find out why we received this credit card. My husband did NOT request it nor did he fill out any paperwork with his social security number so how did they get it? We have had our accounts frozen with all credit reporting services so this makes me wonder how they received this information. I requested the card cancelled immediately. This company looks very suspicious to me. I asked where they were located. He said 1-1/2 hours from Cleveland and 1-1/2 hours from Columbus. There address is in Cleveland. I will NEVER deal with Firestone or this company again.

---

JO

Joe Tech

Hello, To all Consumers: I Recently Opened my AUTO PASS /CFNA account. I Opened it after a sales associate at Salinas Tire and wheels, La Habra CA- offered this great program of acquiring this revolving credit in there store. I have a BK on my credit record =/ within the last 12 months. This Company got me approved gave me 6 months to pay for my purchase. It helped me rebuild my credit score slowly but surely. THEY DO REPORT TO CREDIT BUREAU. Thank you to CFNA , there staff is very helpful. I give there Staff and A+.

---

AM

Amy Gutierrez

Been on hold for over a hour and still no answer, just message that my call is important and my call will be taken next in line and nothing. This company sucks!!! Cannot even register online to pay bill have to call company and they never answer.

---

RH

Rhett Wilkinson

When I offered possible evidence for why I was being scammed -- for why my outstanding balance was too high because I had paid more than it said -- the customer service representative hung up on me.

---

AL

allermenchenaufder

Horrible Bank in cahoots with crafty, schematic ways of taking on late fees.

---

CH

Chris Gardiner

CFNA does not care if someone commits credit fraud on your account.

---

A

A Private User

Great company and great people to deal with

---

L

L Breck

dont do it

---

---

25 most recent searches

---

---

See also other insurance companies: