Category: | Insurance Agency |
Address: | 5404 Sapp Rd, Greensboro, NC 27409 |
Phone: | +1 336-852-0506 |
Site: | locator.carolinas.aaa.com |
Rating: | 3.6 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–4PM Closed |
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A Private User
This shop gave me the impression that they are better than other average shops because they were recommended by AAA. However, my recent visit changed my view. They told me that I need new rotors because it could not be turned since the thickness was below the recommended value. But they could not tell me what would the thickness of new rotor be. They charged extra 45 for clean and adjust rear drums which squeaks ever since. I asked for the old rotor so I could check with the dealer whether the replace was necessary and the mechanic grumbled and mocked me for asking. After the service, both front and rear brakes started to squeak and squeal. They estimated 1 hour before the job begins but it took about 4 hours to complete If I have to do it again, I probably pay little more and take my vehicle to a dealer. This place is only good for oil change. P.S. This place is not even good for the oil change either. They have not reset the reminder after the oil change so the annoying dash board light came on prematurely. Now the AAA email is classified as a junk mail so I would not even look at them.
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Moquieta
Still unsure about the rating to place on the workmanship at this location. The drop off of my jeep went well, friendly staff, good follow up phone call, however, I am not sure the diagnosis was complete. At the cost of a diagnostic check, (which the customer pays for,) it should determine what is going on. My check engine light was on and it coughed and choked and would not keep running. I had it towed in, $600 later I pick it up & 5 miles down the road the check engine light comes back on, along with vibration. Shop is closed today. Hope they honor their service and find the problem. I do not want to find myself sitting on the side of the road again. The rating will follow....
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Carlos Ricardo Vargas
II took my Honda Odyssey to this place on July 3 as was recommended by the AAA towing guy , but i had a really really bad experience , they told me that the Engine was damage and need it to replace,as the damage was the timing belt so i took it to other garage no just to find out that the engine was in good condition if not that they left everything open and damage few extra parts that need it to replace and cost me around $300 on top of the timing belt repair plus damage my passenger driving leather seat with son quimical that the may drop on the seat,, so unprofessional , no recommended to anyone ,
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John Spotts
I have taken my car to AAA several times and every time they are courteous and very informed about what I need for my car. Their shuttle service is very helpful since I have only 1 car and I rely on it to get to and from work. The shuttle service asures that I do not have to miss work to get my car repaired. The cost is very competitive with other garages I have used. I will continue to make AAA my first choice for car repair issues.
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Kashif Rasheed
Went for Oil change with $15 off coupon but still I have to pay $34.99 before tax n fees. This is too much even for members. I went straight to NBT and get oil change for $19.99 without coupon as they always offer this price with tire rotation, battery check and tire alignment . Definitely not the service aaa can offer on other stuff. These 2 star only because of amount of oil change price.
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A Private User
At this place, your experience depends on who handles your car. There are some who are just plain rude and then there are some employees who are very professional and will take care of your car. Of course, they are interested in up-selling services and repairs. So use your own judgement when it comes to their recommendations.
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A Private User
I have been to AAA several times and have always been treated with respect. As a woman, I sometimes feel as if repair facilities try to take advantage of me. I do not get this feeling at AAA. Htey take the time to explain my cars needs and even take me out to my vehicle and show me. Would recommend to anyone!
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A Private User
I left car during my working hour and they provide me shuttle service both ways. After fuel system cleaning, my service engine light turned off. Not the cheapest in the town but you get what you paid for. Highly recommended.
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A Private User
I feel I get great service for the price. They are always straight forward with me and I love being able to drop my car off and go shopping!
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Ron Hann
I have taken my cars to AAA on numerous occasions and have always had fair pricing and excellent service.
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r.langdon Rowland
Note...aaa will not refund or replace batteries... AAA is becoming worthless except for maps and towing
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tim yount
Fast service and Friendly staff. I will certainly return to them for future maintenance for my car.
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Bobbe Wright
Service was good, very thorough, right up on our work done, great location, helpful personnel.
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Eric Davis
Great customer service and my car is always done when they said it would be.
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Toune Gwosdz
Great people and excellent service for a good price.
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S White
Polite and helpful