Category: | Insurance Agency |
Address: | 748 W Williams St, Apex, NC 27502, USA |
Phone: | +1 919-387-9866 |
Site: | statefarm.com |
Rating: | 4.9 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
KI
Kirsten Greene
I originally switch from geico to progressive because geico said it would cost me $4000/6m for full coverage due to my age/accident history. Since, I have done a lot of switching around. I was with progressive when I thought to switch to State Farm, as I had renters insurance with them. Mrs. Smith worked so hard to try and find me every discount known to man, while still giving me the best policy. I went from $226/m with geico for liability, to $185 with progressive for same coverage, to $140/m for full coverage, with a low deductable. Mind is blown. Get a quote today.
JA
Jamie Quick
Due to overall rate increases in our area, my wife and I began to shop around for auto insurance for the first time in 15 years or more. LaQuina at Cherie Morrison State Farm provided us with impeccable service and all the information we needed to make a successful transition to State Farm. If our future experiences with State Farm customer service and claims are anything like our interactions with LaQuina, I believe we will be customers indefinitely. Thanks!
CH
Christina Murchison
Cherie Morrison State Farm is an incredible place to have your insurance(s). I have always had a positive experience when dealing directly with the agents. LaQuina Smith is an excellent agent and is very knowledgeable and tries to really get your monies worth when it comes to pricing insurance(s). They are very flexible with paper work, I am able to communicate electronically if there are documents that need signing. The entire agency is fantastic!
AN
Anthony Willis
I had an awesome experience here! Spoke to Ms. Smith about getting coverage for a car I was purchasing. She was very helpful with setting everything up for me and answering all of my questions. She was also a tremendous help in getting my rates as low as possible while getting the coverage I needed, which as a 19 year old driver, is a huge deal. I would recommend anyone to this office and especially Ms. Smith if you are looking at getting a new car!
LA
LaRhonda Kincaid
I always have a good experience with the staff at this state Farm. Especially with the help of Laquina Smith. She always makes sure that I am satisfied with whatever insurance needs or concerns I have. I have been with them for about 2 years now and I am very pleased with how well they have treated me. I tell everyone I know looking for a new insurance company to give this office a call!
TA
Tasha Ellis
My experience with Cherie Morrison State Farm has been absolutely wonderful. The agent LaQuina Smith has given me excellent service every time I call and need help with anything concerning my insurance. Cherie is a very caring and understanding young woman. I love being with State Farm it is the best insurance agency I have ever dealt with. Thanks Tasha Ellis
HM
HM Reid
Ms Smith is very knowledgeable in Auto and Home Insurance provisioning. She asked pertinent questions and made suggestions that helped me determine the specifics of my policy requirement . Her customer service approach was well measured, professional and inviting. I would definitely recommend colleagues, family and friends to her office.
VE
Velmeca M
LaQuina Smith has been a pleasure to work with while inquiring about and finally getting new insurance from State Farm. She was very patient, knowledgeable and attentive with me via our phone calls and even in person while setting everything up. I highly recommend the office they really give you a personable experience.
LA
Lauren Ann
LaQuina Smith helped me to open a new policy today, and was sooo helpful! She cares so much about her clients, and really tries to help them find the best possible plan for them. I have never had the pleasure of speaking with such an amazing insurance/customer service agent until now! Thank you State Farm!!
NI
Niki Louis
Cherie Morrison has been my State Farm Agent for 12 years. She and her staff are always professional, friendly and helpful. My insureeance costs are lower then what my friends pay.I will NEVER change agents or go to another insurance compnay. Thank you so much Cherie and Staff.
GE
Gerard Soto
I want to commend Ms. LaQuina Smith for her diligent services. She was able to offer a very good rate for auto policy. She always followed up timely as she committed, explained technical, policy questions/concerns clearly, and was very cordial and professional. Thank you.
RE
Reginald Wilkinson
Cherie Morrison office is great! I have been with them for a year now and each time I have had to call them, it has been a delight. They are professional and make my call to them very easy and simple. I am glad I made the change to Cherie Morrison State Farm office.
PE
Peter Kralka
My experience with Ms. LaQuina Smith at State Farm was great! She was able to lower my rates and provide better coverage then other insurance company that I was with for several years. Her service was professional with immidiate results. Thank you Ms. LaQuina Smith.
WA
Wanett Mims
LaQuina Smith is awesome. She has assisted us with our personal and business needs. Very polite and professional. We have a very busy schedule and she is a huge help in ensuring our company as well as our personal needs are handled.
SA
Sam Gual
My agent Cherie Morrison is the perfect example of what a "Good Neighbor" really is. She has always taken the time to explain different things and has always gotten me the best deal. Like a good neighbor Cherie is there!!!!
LA
Laura Dewey
Ms. Smith is awesome! Excellent service! Very professional! I would highly recommend this office to anyone for all insurance needs. All my questions were answered and I received great rates on all of my policies.
JO
Joe and Naomi Krepfle
I am reporting this office to the Better Business Bureau BBB due to a continuous lack of customer service, after having been with State Farm for 6+ years. Inconsistent and unacceptable! Negative five stars!!!
CA
Carol H
Derek Beyer answered all my questions and showed me how I could save money every month with a good car insurance plan. Very nice young man. I appreciate his help and taking the time to explain the policy.
DE
debora sandoval
Ms. Smith was very helpful, walked me through the process and I can definitely say that when you work with this office they will make sure they get you something very affordable & with the best coverage!
MA
Manas Ray
They are just amazing - very helpful and always walk extra mile for me - Both Cherie and Samantha do a fabulous job and I have been dealing with them more than a decade - very nice experience indeed!
DA
Dawn Wirth
Ms. Smith was always very quick to respond, friendly, and knowledgeable. I wanted several quotes, and she took care of everything in no time. I would definitely recommend this agency, and Ms. Smith.
TA
Tania Lemos
Ms. Smith is the best! She took the time to answer all my questions with knowledge and professionalism. She gave me a great rate meeting all my needs. Outstanding! I highly recommend her service!
CH
Chad Hesseltine
This office helps its customers understand insurance and offered me additional coverage to meet my needs. Samantha was friendly and knowledgeable. I highly recommend Cherie Morrison and her office.
BR
Brandon Latham
Cherie Morrison and her staff are excellent for helping you with your insurance needs. They are honest and are always willing to help with saving you money and getting the right coverage for you.
JT
JT Jones
Ms. Smith just knows what exceptional customer service is. Point blank! Most certainly a great help in my time of (aggravated) need. So happy to have worked with her in getting my auto coverage!
RA
Rafael Rodriguez
Ms. Morrison has been our State Farm agent for close to 15 years. She and her staff have always been friendly and prompt with any need or request that we have. I strongly recommend her agency.
JE
Jessica Feemster
They helped me switch my renters insurance to my new address with a breeze and were able to give me an auto quote as well. They provided me with great customer service today!
JO
John Elder
Very professional and smart. Great customer service. "Csn do" attitude that saved me $400. Based on my experience. I would highly recommend Ms Smith of State Farm.
MI
Michael Riggins
We have been with Cherie Morrison for many years and have always received great service. Her office staff is always courteous and very professional.
SU
Suzan Smith
State Farm is always there for us! They are always available, and both a simple question or a large claim are treated with the same amount of care.
JA
James Dobrowolski
Worked with Vic, she was extremely helpful and professional and was able to answer all my questions. I highly recommend this State Farm location!
SG
SGS Contracting
Great experience, very knowledgeable and did not try to "up-sell" products that I did not need. Would recommend to anyone and everyone
DA
David Clarahan
Shoba helped me fully understand my policy, what my options were, and fully completed my transitions. Love my local State Farm office.
BR
Brandt Smith
Very timely response, even though the person I emailed was out of the office. When I say timely, within 5 minutes I had a response.
BY
Byron Hunter
Everything went well as always. All the agents are prompt and friendly. Have been a state Farm customer for a while and will remain.
RO
Rodney Harris
My experience was very helpful and knowledgeable i appreciate all of the helpful tips i received from Vic today thank you very much!
MA
Marc Hoopingarner
Great experience signing up for auto and home insurance. Ms. Smith was through and patient with all my questions. Recommended!
PA
paul kalish
Victoria was an amazingly helpful agent. She answered my questions and helped out with some extra issues that I was having!
LA
Latitia Tomlinson
Vic was an excellent customer service representative for State Farm explained everything thoroughly thank you so much
LE
Lenora Campbell
Vic gave a very good presentation of the insurance industry am receiving. She did a great job, very friendly person.
AN
Andrea Thorne
I have had my car ,home and business insurance with Cherie Morrison at State Farm since 2000. They are the best.
JA
Jay Thomas
Jordan Thomas was very professional and helpful in obtaining my needs for auto and home insurance.
SR
SRIKANTH HOUJI
Awesome experience, very patient team and answers with all details asked. I highly recommend.
LO
Lorne Davis
Worked with Cherie a number of years - always thorough and worked with us based on our needs
A.
A. Gonzalez
Great Staff and service! LaQuina was very helpful answering all my questions and concerns!.
JW
jwspakes
Great experience! Vic was very helpful and answered all of my questions. Highly recommended!
DE
Demi Ogunnowo
Friendly. Fast. Helpful. Found a policy that worked for me in less than 10 minutes!
AD
Adam Cook
Excellent customer service. Courteous, professional, efficient, and responsive.
TE
Teena MCLAUGHLIN
Ron Williams was very professional and a joy.....keep up the excellent work. ..
TR
Travis Bittle
My experience was awesome. I feel confident and comfortable about my decision
ST
Stacy French
LaQuina Smith was incredible. I am recommending her to my friends and family.
CH
Chris Smith
This agency has always been very good. I would definitely recommend them!
RA
Randel Sink
Crisp, professional and considerate. All questions answered in detail.
AL
Alyssa Nicole Quiday
Very friendly, accommodating. and professional. I recommend them!
CH
Christina Lisicki
Shoba Ramanathan is awesome. Very thankful for all of her help.
LE
Lester Francis
The BEST! The family has been with them for more than 10 years
BR
Bruce Anderson
Very helpful and quick to respond to any issues or questions.
CO
College Email
Dealt with Ms. Smith. Follows through, very professional.
KI
Kiwanna A.
Victoria was awesome! She answered all my questions!
CH
Chuck Cordell
Been with Cherie and her folks for over 10+ years.
KI
Kim Rau
They are always very helpful and accommodating!
CA
Carlota Canseco
She was very responsive and great to work with!
AM
Amber Thorne
They have always been great, fast and helpful!
ED
Edette Poole
Customer service is always prompt and Awesome
MI
Mickey McCord
As always, friendly, helpful, and expedient.
OP
ophelia covington
Excellent prompt service. Highly recommended!
BE
Betty Martinez
They were very responsive to all my needs.
JO
Jose Taveras
Great service!! Prompted and professional.
DA
David Conorozzo
Always helpful, responsive, and not pushy.
SH
Shari Barnett
Always right there and ready to help!
DE
Denis LaSpaluto
Solid quick and accurate responses.
SH
Shanacee Holden
Awesome service & friendly staff!
JU
Julio Gonzalez
Good taking care
AR
Arlene Morin
Great service!
RO
robert feemster
Not please
GR
Graham Rossi
Excellent!