Category: | Auto Body Shop |
Address: | 19 N Columbia St, Port Jefferson, NY 11777 |
Phone: | +1 631-473-5247 |
Site: | portsidecollision.com |
Rating: | 4.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–12PM Closed |
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Teseria Bryant
This review comes late and I apologize to the guys at Portside Collision. Last year my parked car was hit by someone driving a U-Haul truck with a Learner’s Permit. That was the first time that I ever had to put a claim in through my insurance company. Unfamiliar with the process, I called Juan at Portside Collision to get an idea of the car repair process. He was extremely pleasant over the phone and was kind enough to explain everything in detail. When I took my car in for him to assess the damage, without rushing me, he once again explained the process. I was pleased with his response and felt comfortable in leaving my car. Juan took me to Enterprise to get a rental, worked out the difference with the insurance company and the second claims adjuster, got original parts for my Jeep, completed my car before a snow storm was to hit and then returned the rental for me. It was such a seamless and hassle free process because of my insurance company and the guys at Portside Collision. The job was amazing and their customer service was superb. Having to deal with a car repair at the same time I was buying my first house would normally be a stressful situation, but I thank Juan for not making it so!!!
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Robert Carmichael
I just got my car back from here and the work came out better than I ever expected! With the amount of damage that happened during my accident I thought my car would never be the same again. In fact, my car looks better than before my accident!!! Before I went to Portside, I shopped around at different shops and almost everyone I met made me feel as if I was being "hustled." Contrary to that when I met Juan and Rob, I felt as though they were honest and genuine with me, and continued to make me feel comfortable throughout the insurance and repair process. They even picked up my phone call every time I called. This was completely different then a bad previous experience I had at a different shop in the area, when my wife was in an accident a few years ago. I never expected this level of customer service from a bodyshop .I am now a customer for life and will never go anywhere else. I will recommend you guys to anyone that needs work done!
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Kevin Breese
Terrific shop. They did some paintwork to fix the bubbling Ford paint on the hood of my 2012 Mustang GT. It’s an issue with the aluminum hoods on these cars. They also installed a lower fascia, front, side and rear splitters and an axle-back exhaust. They do high quality work for reasonable prices, and have fantastic customer service. Juan even discovered my rear GT500 spoiler was lose and fixed that. Something extra, at no charge. They also did some paint touch-ups on the whole car, then washed the car, vacuumed the interior, and put tire dressing on. Additionally, they gave me the bottle of touch up paint and a cool leather & metal key chain. Juan goes above and beyond. Highly recommended.
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Anthony Taurisano
While traveling out of state on vacation on long island I was unfortunately involved in an accident. After speaking to several friends and family members who live locally multiple people recommended Portside Collision. Juan at portside made this experience as painless as possible. I was adamant with the repairs being done with new parts and Juan advocated on my behalf with my insurance company to ensure I would receive the repairs done the way I wanted them. The crew at portside stayed in constant contact. Additionally they finished the repairs on time. The customer service and body work at portside is top notch!!
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Rachael Seigleman
I highly recommend using Portside Collision for any collision repairs. Juan and his staff were extremely professional and friendly. Juan went above and beyond and worked closely with the insurance companies and adjuster to ensure that all the repairs that needed to be made to my car were covered. This was extremely helpful and saved me a lot of time, money and hassle. And best yet my car now looks brand new! Juan and his staff paid close attention to all the details and it really shows in the final product. You can tell they take pride in their work. I recommend them to all my family and friends.
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Joseph Legakis
I used them more than once.. A company vehicle was rear ended on route 112 and was brought to Juan and his team to be repaired. they did a great job, couldnt tell the car was ever repaired. Juan had great communication and sent photos showing the updates as the repair was going on. Then my personal vehicle was damaged and I brought it to Portside. he took great care and I got the Jeep back quickly and in new condition. Juan and his team go above and beyond to make their customers happy and I highly recommend them to my friends and family.
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Bridgette Coberg
When you get into a car accident or even if a bizarre tree wants to fall on your precious; GO TO PORTSIDE. Number one, Juan and his crew are beyond friendly. Number 3, they are totally trustworthy, to the point to; they try the hardest in saving YOU money.❤️(Last but not least). They are almost TO FAST with returning your beauty back to you where your jaw will hit the floor with shock of how perfect your baby will look once more. LOVE. LOVE. LOVEEEE PORTSIDE!
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Mary Woehrle
We recently had our Subaru repaired at Portside. It was as wonderful, carefree experience. Juan and his entire staff could not have been more helpful. Their approach was professional and they simply provided "outstanding customer service" beyond our expectations. I would highly recommend them.
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Frank Tricarico
Juan and everyone at Portside Collision were amazing! Juan helped me do some touch up work at no charge until I could come by and get the full job done! They go above and beyond and their work is exceptional, I highly recommend Portside Collision! Thanks again to Juan and team!
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Mary Vukadin
We are SO happy with the work done at Portside Collision. Our 6 year old car looks better than new thanks to the wonderful staff there!!! It was such a pleasure to deal with them!
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Yuqiao Liu
Juan and his staff are really nice and professional. Made the whole collision thing much less painful! Definitely the collision center you should choose when you need one.
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Qiaoyi Ma
They are super nice and get the job done fast. This is my goto place now if I have anything going on with my car
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Karen Diaz
Great service...outstanding work, would highly recommend!!
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Jonathan Zanger-scaduto
Only place to go if you have a accident
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Tiffany Baar
Awesome service! Highly recommend!