Category: | Credit Union |
Address: | 755 Co Op City Blvd, Bronx, NY 10475, USA |
Phone: | +1 212-693-4900 |
Site: | nymcu.org |
Rating: | 3.2 |
Working: | 8AM–6PM 8AM–4PM 8AM–4PM 8AM–6PM 8AM–4PM 9AM–2PM Closed |
DA
DAVIDEEN Ewan
Their card machine is ALWAYS out of service. Their customer service is disgusting. They are not polite and seems to always have an attitude. The wait is ridiculously slow. Not to mention if you call by phone it literally takes at least 30 mins to speak to someone. There needs to be an improvement.
MI
mike simmons
This bank is trash costumer service sucks banking time is crap. Card machine never works on and they charge you 5 buck to get a new card. Spend insane amount of time in the bag I you wanna Handel any business up to an hour or more. Not enough tellers. I am changing Banks asap.
SA
Sakia Lemarsley
I was depositing money through the drive thru ATM and the machine took my money. I am now waiting on the cops to come to the branch to file a report since their currently closed. Also they need to have customer service representatives available 24/7.
AN
Antalaya Israel
I went there today to get a new card and the service was very quick. I was surprised at how quickly everything was done. Everyone that I encountered was respectful and professional.
DE
Denesha Williamson
This is the worst bank in history the r so confused no star workers need to go bck too school because everyone has different information .
RE
Reginald Cooper
Friendly staff but extremely long wait time. Waited over 1 hour to be assisted. Was told this was customary for a Saturday afternoon.
ME
Mel Lite
Online service and telphone service are terrible. Staff in co op city are very unprofessional and have a rude approach.
TA
Tameka Jarrett
It is the worst bank that I have ever been to. For all the customers they have they should open an additional branch.
VI
Victor Burgos
This bank has the worst human frendly internet bank by phone service. It is good if you are making a loan.
JA
Jason Pagan Pagan
Just to pick up loan information on already approved loan... Over an hour and still not scene.
A
A Private User
The best brach ever fast and they treat you like family average wait time for me four min
DO
Dorothy Valcin
This branch is frustrating to visit because information is never consistent.
BR
Brown Brown
Go to getty square 5 stars best mcu bank in Yonkers westchester county
KA
Kadia Martin
Love this Bank. I just hate that the ATM is always out of service
JO
John Soto
Love this Bank. Very courteous and helpful staff.
VA
Vancestone Hall
It can be crowded but the lines move fast.
JA
James Mifflin
A lot better than my previous experience.
LE
Leon Brown
Horrible place, poor customer service
DE
Deborah
Great service
R
R Brown
mcu