|Address:||911 Middlesex Ave, Metuchen, NJ 08840|
|Working:||9AM–6PM 9AM–6PM 9AM–6PM 9AM–8PM 9AM–6PM 9AM–6PM Closed|
Chuck & Val and the crew are the BEST!!! After visiting 8 dealers all around NJ I came across Cross Country Power sports. Here is my experience from entering the door to signing for my new bike. As soon as I walked into the building, the receptionist greeted me. She is super nice and asked question to best help assist me in my venture. The person that came to my assistance was Chuck, right from the get go he was polite, shook my hand, and all around gentleman. I gave Chuck the 4 most important requirements needed for my next bike and we then preceded going through a whole bunch of bikes. I sat on 8 bikes (extended time) and asking a ridiculous amount of questions. After spending at least an hours, we narrowed the selection down to 3 bikes. Chuck was very patient and answered all my questions. He is a no B.S straight to the point guy with a very sweet demeanor. Even thought I am a woman, I was not treated with that "girly" mindset. I was treated like a rider/ biker all respect not like what I had to deal with from 4 other dealers. I came back yesterday (2/10/17) and choose my bike; it is a 2016 Red/Black Ninja Ex650, fill out the credit app, ordered my parts, set my installs, and delivery. Then I met the Super Nice finance specialist Val, we discussed all the options available. ((Side note, with the Tier A credit rating there is a super special finance option. 3.9% apr for 72 months. Usually the longer you go in payments the HIGHER the APR. A standard 72-month finance would usually be 8%. )) Val was showing me things on the paper work where other places would tack on extra money and I was explained the NJ State rules on charges. I learned a lot yesterday. All in all, my down payment went from $1500 to $700 and I was able to get the fender eliminator, integrated taillight, and alarm (purchased separately) installed with the remaining leftover balance from the down payment. After filling out all the paper work I went and took a pic of my Bike. I saw there were scuff/scratches on the left mirror casing. I showed Val and she spoke to Chuck about it. They are replacing the entire left mirror for free. I was treated very well 10 out of 10 and I would recommend this place to anyone.
What a Scam...I made three calls prior, with the interest to purchasing a used BMW m/c , confirmed an appointment, drove 1.75 hours to get their....only to be told that they do NOT ALLOW people to ride their used bikes!! ????? How is one supposed to know a particular bike is mechanically sound, fits the rider, handles & performs as expected? No wonder why they have so many bikes sitting around...who is going to buy a motorcycle that way? BE WARE , YOU CAN NOT RIDE ANY BIKE ....UNLESS YOU BUY IT FIRST???? What a joke
Across six months, I have spent two extended trips to Cross Country Powersports as I procrastinated on which bike would be my next. Three different sales people across the two trips and each of them had been extremely patient and extremely knowledgeable with their advice. At no point have I felt rushed or pressured and I have been extremely grateful for the honest advice about the pros and cons of each bike. I am very happy with my selection and grateful to the staff at Cross Country that helped me on my journey
Huge store with many different options for bikes. In the main building, there are Suzuki bikes, Kawasaki bikes, Ducati bikes, etc. In the Honda building is Honda. And in the used building you might even find Harley-Davidson. The prices are great, and the staff is very friendly. Would reccomend visiting Cross Country along with Action Yamaha down the road.
I worked with Henry and Valerie in purchasing my new MC earlier this month. Very pleased with the excellent service and professional nature of Cross Country. They answered my emails very quickly and were attentive to my needs with shipping and the transaction paperwork. Thank you to these folks for an enjoyable buying process.
Tyler A Hunt
Bought a used 2012 Ducati Monster 1100 EVO from here. There was a minuscule issue after I purchased the bike and got it home. However, Henry took care of everything in a very professional manner and as quickly as possible. Looking forward to purchasing future bikes and accessories from here.
Love this place, I bought my KLX140, KX100, and KX85 here and just got a tune up on my KLX140 and they did a great job on it within my budget and the staff here is amazing. If you need to talk to anyone go to Mike or Lanny.
Ducati, BMW, Triumph, Kawi and Honda under two rooves make it easy to compare top brands. Lots of apparel and accessories to. Staff were helpful but claimed parts stock came up short after a long wait.
Sales staff are knowledgeable about there vehicles and work with you above and beyond to meet your needs and budget.....a pleasant experience buying or just shopping for your perfect machine.....
I got a ninja 1000 Randy the salesman was great very knowledgeable and professional. Had a minor issue and it was addressed immediately. Will definitely recommend them. Thanks guys
Decent motorcycle dealer. Only one for Victory in this area. Has good mechanic shop. Very busy. Some ladys little stuffed up, not customer friendly, but that is average I guess.
Stopped by today because Im in the market for a new Polaris ATV. Walked around the show room for 15 minutes and NOT A SINGLE person asked if I needed any help. Walked out.
Just purchased a 2015 VERSYS® 1000 LT from Lanny at the dealership. I highly recommend going there. The staff was very knowledgeable and make the purchase very painless.
Just bought my first motorcycle here. Had a great buying experience, everyone was very helpful, especially for a newby like myself.
Purchased new Victory Octane,,,great service from sales,,did not mind spending my money there. Doug was great to deal with.
This place is great and well priced. Purchased my 1200GS from here, knowledgable sales and service reps.
Great staff and service department. I trust these guys to fix my Honda power equipment.
Great place with a large number of motorcycle dealerships all in the same plaza
Respectful and knowledgeable service. Nice selection of bikes and gear
Great buying experience straight shooter in sales no gimmicks.
I service my zx14r there all the time and service is excellent
Nice place, great stock on supplies and equipment
A good place to ecperience the wonders of CanAm
Rafael Aguayo gerena
i highly recommend sales and service.
Great bikes and customer service
Nice staff prices well pricy.
Great place to buy FUN
Best Ducati Dealer