Category: | Insurance Agency |
Address: | 4792 Caughlin Pkwy #204, Reno, NV 89519 |
Phone: | +1 775-827-1965 |
Site: | statefarm.com |
Rating: | 4.7 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5PM 9AM–1PM Closed |
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Rhonda S
I had a bad experience with this group. I was set up with home insurance through State Farm several weeks before the closing date of my new home. One week after I closed, I was called and informed I could not be covered because I had made a claim on my renters insurance nearly 3 years ago, and they would not take on new clients who had a 3-year claim history, regardless of the circumstances. This is poor service and poor business. This was a waste of money, and an inconvenience. I was very disappointed with the way this was handled, the untimeliness, and the lack of professionalism.
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Matt McEwen
Nicole and her staff have always been extremely thorough, efficient, and friendly while dealing with my insurance needs. I would recommend Nicole Williams to anyone who is looking for excellent insurance coverage. I would also give State Farm in general a 3/3 rating based on my dealings with their adjusters, claim managers, and finance personnel.
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Tracey Tresley
Anytime my husband or I call, we receive, friendly and helpful service! Our needs are always promptly met. Recently I went in to inquire about the Drive and Save program, and Kiley answered all my questions and offered to help me get set up right away. The employees always go above and beyond, which we appreciate greatly!!
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Hollyh
They have the best customer service, always answer the phone on the first ring and complete whatever needs to be done immediately. We switched to them from another State Farm agent in town who had difficulty with those areas and we have been so, so happy with their service. Highly recommended!
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Mike Christensen
My wife and adult children are all with Nicole Williams State Farm. She and her staff have given us excellent customer service. Claims are handled with efficiency and a smiling face. They always have had our best interests in mind when developing a new policy for us.
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Taylor Alvarez
This team gets work done fast, they are super responsive by phone and email even the after hours network is quite capable. They are always in a good mood extremely polite and competitive. I am truly impressed and would recommend them to everyone!
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Cheryl Christensen
I have been with Nicole for years. Her office makes sure you have the best coverage at the best price. Her office has heart, and they truly care about their clients!
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A Private User
Great office! Their customer service is outstanding. Nicole is always there when I need help. Not to mention, I saved a bunch of money on my insurance!
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A Private User
I feel so much more secure about my families financial future with all the life insurance options they have. Thanks for everything!!
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Ray Sanchez
Nicole and her team always go out of their way to make sure you are satisfied. Great service and a pillar in our community!
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Debi Russell
I love this agency! Awesome people, zero issues....
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A Private User
Knowledgable and easy to work with. I feel covered.