Medica Health Plans

Reviews 14

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Ling Sandbulte

I have FSA thru Medica and the experiences I have had so far is terrible. It is a nightmare to deal with. Most of my claims got denied first without detail explanation. Most of the front line representatives are lack of training on almost everything - especially knowledge of Medica Products, and soft skills. My calls got routed to different departments and yet I still could not get my issues resolved. I wonder if they try to deny the claims all the time to deter people from making further actions, so they can keep the unclaimed money at the end. I can sense the greed of the typical insurance company. I have filed complaints with our HR department and hopefully by doing so, and if HR hears enough of it, our HR can switch to different Health Plan. If you have a choice, go with different health plan, and if you are like me that have to take the health plan your employer gives you, put in your two cents with your HR department to encourage them shop around.

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Rob Waddell

Wait time to speak with anyone at Medica right now is over 30 minutes. Called multiple numbers and extensions with the same result. Unable to speak with anyone, and expected wait times keep increasing as you sit on hold. Health insurance coverage is fine, but customer service is lacking significantly. I understand health insurance companies are busy right now with the new year and affordable care act, but this type of service ridiculous. Sign up with another company online like I did in just minutes!

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Jennifer Berry

Terrible costumer service..the female CR.hung up on me...if i go ro dentist why woyld my orthopidic surgeon..have to write me out the pain perscription?..these people are really messed up.all my info is wrong in there system.crappy. costumer service..dropping them .....ypu guys suck .

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Leah Bartizal

Terrible the way they treat HUMAN BEINGS! Covering then cancelling coverage of needed procedures like crowns. Back and forth! NOT COVERING THE 8 BACK TEETH AT ALL?! Seriously, what is WRONG WITH YOU.

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Deborah B

You will not get the same answer twice from Medica. Horrible health plan. Medica, get rid of the temps and hire and train employees to be competent!

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Jeff Peterson

4 out of 5 precriptions were not covered by medica it seems the amount i pay for insurance that some of it would cover my prescriptions

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Jenny Rembish

They are always so friendly and helpful when I call. No ridiculous wait time and everything gets resolved quickly.

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Kyle Peterson

Working here was life changing. I never knew that what I loved to do was a job! And everyone is so friendly

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Michaela Brenner

Extremely long waits and being passed on despite choosing the right options - absolutely not acceptable!

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Michael Phillips

Could you make it a little more difficult to log in? I like it when basic tasks are impossible.

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Sue

I have nothing but good experiences with Medica IFB Choice EXCEPT PREMIUM ! $958/mo

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Justin Lee

company with a large parking lot and reversed parking for board members.

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Rk0788 k

Can these people do anything?

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Blob Thomas

Wonderful place to work at.

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