Category: | Federal Credit Union |
Address: | 200 Diversion St, Rochester Hills, MI 48307 |
Phone: | +1 248-253-7900 |
Site: | chiefonline.com |
Rating: | 4.9 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–12PM Closed |
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Angela Barry
I have enjoyed being a member for a number of years, however, the elimination of the Saturday hours and the $5.00 fee for statements has been problematic. When everyone got paper statements they were free. Now that fewer people are getting them, they suddenly need to charge? With big online companies from Sony to Home Depot getting hacked and viruses like Heartbleed existing, I do not trust online banking. If those things were returned the place would be great.
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Jacqueline Szymanski
I was looking for a credit union close by my home (Rochester Hills). Chief Financial and their staff have been fantastic and very customer friendly! From the day I walked in, I have had nothing but great service. Any questions I had were answered promptly. Allie has been the most friendly and attentive person anyone could ask for. Customer service by far is excellent! This was the best decision I have made and I would recommend this credit union to anyone.
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Don Gravis
Chief Financial has been awesome. I have purchased a Harley through them, NO ISSUES. I have also recently taken out a home equity loan, again, NO ISSUES. Dina Viviano has been great. I have another Credit Union I deal with which has been great as well, but I think I am leaning more toward Chief simply because of ease dealing with them.
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Dutch Englewood
This credit union is the best! They are so helpful when I come in, or call with questions. Walking into this office is great, either Dina, Allie, or Amy are at the front to greet you with a smile on their face- totally ready to help you! Great small town feel!
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N Islam
Dina-the brach manager, was a pleasure to work with. She stayed late to close on my auto loan and went over all the documents thoroughly. Got a great rate and a very pleasant experience. WOULD HIGHLY RECOMMEND THIS PLACE AND ESPECIALLY HER!!
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Suzana Catlow
Service was fast and professional, the staff was friendly and fun. I opened a savings account and am strongly thinking about switching over all of my banking accounts. The bank manager was extremely helpful and informative. Eric C.
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Donald Cole
The tellers are always tentative and courteous, take a personal interest in helping me with figuring put my financial issues in dealing with my monthly budgets, reading information related to my account offering good friendly service.
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ryan marshall
I have been a member of Chief financial for over 7 years and I am so happy. They have done 4 loans for me and always easy and great rates go see them if you ever need anything. Thanks again for all your hard work
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Bill Younan
Great credit union to work with,all the staff there are very polite and friendly .Best part there are local here in Rochester Hills.
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Tony Sumner
I financed my bike through Chief, and the loan rates are great! All the ladies in the office are fantastic and so helpful.
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Gino Gino
Staff is great Dina is the best always there when u need her to look at stuff on your account glab to be a member
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ZOE HULL
Excellent customer service, community involvement and commitment, friendly staff and great products.
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Andrea Bricknell
Customer service is excellent. Everyone is very helpful and very friendly.
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Spencer Dluzen
Went above and beyond when setting up my auto loan, A+++
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Andrew Blain
Always friendly and always helpful
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stantorres
Friendly staff and great rates!
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Jeff Payne
Very friendly and quick service
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gurpreet singh
Very good customer service.
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Cynthia Cox
Always excellent