Category: | Bank |
Address: | 125 W William St, Ann Arbor, MI 48104 |
Phone: | +1 734-761-1475 |
Site: | a2sb.com |
Rating: | 5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
MA
Maura Fulton
We were referred to Jason Robinson at Ann Arbor State Bank through our realtor. As first time home buyers, we shopped around for mortgages with both national and local banks, but ultimately decided to go with Ann Arbor State Bank because of the superior level of service Jason committed to his clients. Jason was extremely patient, took time to walk us through every stop of the mortgage process, and was very responsive to our questions and concerns. Jason is very willing to work around your schedule, and find time to give you personalized service that meets the needs of his clients, under almost any circumstance. Jason knows the Ann Arbor market very well, and we felt that working with Jason gave us an advantage over other buyers competing for homes in the market. Jason made the entire process extremely painless and we cannot recommend him enough!
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Jeanne Geskes
If it were not for Jason Robinson and Ann Arbor State Bank we would not have closed on our Ann Arbor home. We had difficulty getting the proceeds from our Pennsylvania home to Michigan in time for close. The closings were 2 days apart and were based on school starting the next week. Jason stuck his neck out for us and made our closing in Michigan happen. Even before crisis mode Jason was responsive, courteous and of course more than helpful. Today there is a lot to be said for any business that answers their email and phone calls but it is something else altogether to have excellent customer service. Moving is so stressful but it was absolutely wonderful to have Jason and Ann Arbor Bank helping us out and actually caring about my family and I and our new home.
MA
Mark VH
I have worked with Jason Robinson on my last two mortgages so when it was time to refinance I contacted him in his new position at Ann Arbor State Bank. Jason was able to quickly provide the information, documents, and interest rate lock I needed to complete my refinancing. He provided updates on the process; let me know what exactly I needed to supply and the time frame in which he needed the information. We were able to handle everything over the phone and by email. I hear of so many horror stories about buying or refinancing a house; that is not the case with Jason. I have never had anything but professional, efficient, and accurate guidance from Jason. He is 3 for 3 in making buying or refinancing a house a painless experience for me.
RI
Ric Lawson
We had a great experience with AASB on our home refi. Our banker Jason Robinson provided very professional and friendly service, ensuring that everything was put in place in a timely way to secure the rate we were looking for -- even processing some important documents after hours to meet deadlines. I always felt like Jason was doing everything he could to secure the loan we wanted. We worked with him on the original sale/purchase, which was a bit complicated, and he made it all happen, carefully walking us through each step. Jason provides top notch banking service. My organization also banks with AASB and they advise on our financial health. We have been quite happy to have such a great business partner here in town.
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Evan Farkash
Our realtor recommended Jason Robinson for financing our home when we moved to Ann Arbor, and he has been amazing to work with. The whole process was very transparent, and he worked with us all of the way to the signing, including some extra leg work to track down some missing paperwork on our end. When it came time to refinance, he was just as professional. We got the distinct sense that he has the interests of the client at heart. Our previous home mortgage and refi with another lender were daunting; with Jason, the process felt straightforward. I would wholeheartedly recommend him to anyone looking to buy a home in the Ann Arbor area.
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Jason brodkey
We knew Jason Robinson from a previous home refinance. When rates dropped further we decided to refinance our home once again and contacted Jason who is now working at Ann Arbor State Bank. Like before, he helped us every step of the way. He quickly locked in a great rate. He helped us with all of the paperwork, quickly responding to emails, and closed the loan within a month or so. Jason went out of his way to expedite the process and even came to our house to pick up paperwork saving us a trip. That was above and beyond. We would definitely recommend AASB and Jason for your home financing!! Two awesome experiences.
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Bryce Levin
Working with Ann Arbor State Bank (and Jason Robinson in particular in our case) was an excellent experience and we would recommend them to any of our friends or family. Jason helped us achieve financing for our first house and made everything very clear and "pain-free". This process was not always easy due to the new house or other. etc. but it was always very smooth and Jason explained things very well to us when things needed to get done. I would strongly recommend any new home buyers to work on the financing portion with Ann Arbor State Bank! They are not only a great local option, they are a great option period.
MI
Mike Singles
Jason Robinson was excellent to work with. My wife and I were first-time homebuyers and he really helped us understand the mortgage process. He had a great interest rate and was always available and reacted quickly to our needs. He also was very personable and we felt comfortable with him. He explained the entire process and kept us informed through each stage of the mortgage approval. Lastly, he was there during closing to show his support and introduce himself face to face. We 110% recommend Jason to any future clients and will look forward to working with him again on any future moves!
MA
Matt Korn
We were very happy with our experience with AASB. Moving to Michigan from the west coast made it particularly challenging to get our feet on the ground and make the right contacts to find and purchase a home. Once we were connected with Jason at AASB, everything fell into place. All communications were handled over the phone or via email. Assistance was just a call away. Completing the paperwork was straightforward and helped make closing less stressful. Always friendly and willing to go into the detail of the loan specs, which I really appreciated. Much thanks to the AASB team!
MA
Maryann and Michael Ryan
My husband and I not only do our personal and business banking with Ann Arbor State Bank but we refer all of our clients to Ann Arbor State Bank. The customer service is top notch and extremely genuine. I visit the downtown banking branch several times a month and they all know my name and make me feel welcome and special. We are real estate agents and we refer all of our clients to Jason Robinson in the mortgage division. He is extremely responsive and our clients have been very happy with him. We have been very satisfied with the service and options that Ann Arbor State Bank offers.
PA
Patricia Reiser
My husband and I had not purchased a house in a long time, and found the idea of it daunting. Our real estate agent recommended Jason Robinson and Ann Arbor State Bank, and we are very grateful she did! Jason was exceptionally thorough, diligent, hardworking, and responsive. He did everything (and more) called for with respect to banking and number crunching, but with humanity, kindness and compassion, which did a lot to put our minds at ease, and which made the whole process smoother. Everyone we dealt with at A2SB was wonderful! We highly recommend Jason and A2SB!
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Alex Bean
Recently, my wife and I found ourselves trying to purchase a home in an extremely competitive market with a tight timeline. We were very fortunate to have been working with Jason Robinson. After writing offers on multiple houses, we finally had one accepted. Jason was able to close our loan quickly and efficiently within our timeframe. My wife and I were consistently impressed with how quickly and helpfully Jason responded to any questions we had. I would recommend Jason and Ann Arbor State Bank to anyone and plan to work with him again in the future myself.
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Costi Shami
We had a great experience as first-time home buyers working with Jason Robinson and Ann Arbor State Bank. Going through the process seemed daunting, but Jason did a fantastic job of breaking down all of the nuances, explaining each step along the way, and working with us to get a very competitive interest rate. Jason was accommodating and available to answer all of our questions, and was willing to do whatever was necessary to get our last minute offers completed. Overall, we had a fantastic experience and highly recommend Jason with AA State Bank!
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Dave Borowitz
Jason Robinson was wonderful at every step of the mortgage process, from the initial discussion about price ranges, up to closing, and all the way through my questions as issues came up in the first few months of homeownership. Since I was a first-time homebuyer, I had lots of questions, and Jason was able to answer them clearly but thoroughly. When I was deciding between lenders, A2SB was able to provide the best deal, combined with the best service. I would recommend this bank for anybody looking for a good local lender in the Ann Arbor area.
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AJ Davidson
I was first referred to Jason Robinson at Ann Arbor State Bank by my real estate agent. He told me to use Jason as my loan officer to purchase my condo. I am glad I did! I just used Jason again to refinance my condo. Each time Jason made the whole mortgage process extremely easy. Everything was smooth and closing was fast. I have used other loan officers from other places in the past and this has by far been the best experience. I would highly recommend using Jason Robinson for all mortgage needs.
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Steve Holden
We had an outstanding experience working with Jason Robinson at Ann Arbor State Bank. He came highly referred by both our realtor and several friends, so our expectations for him were quite high---and he still managed to exceed them. Beyond just being incredibly quick to respond to questions and requests, he made things as easy as they could be for us. Even once he had things finished (with time to spare), he went out of his way to secure a lower rate for us. Thanks so much for your help, Jason!
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Evan K
I was very satisfied with my experience with Jason Robinson and Ann Arbor State Bank. As a first-time home buyer, he guided me through the mortgage process and answered every single one of my questions in a timely and patient manner. The mortgage application and approval process was painless, and I was comfortable working with Jason every step of the way. Additionally, he was able to offer a competitive interest rate. I highly recommend him.
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Jason Flowers
Working with Ann Arbor State Bank has been great. The staff at the downtown branch are cordial, knowledgeable and consistently provide personalized service. Jason Robinson handled my mortgage on a purchase of a new home. Even though I had recently moved from out of town the process was relatively smooth and easy. Jason maintained good communication throughout the process. I highly recommend Ann Arbor State Bank and Jason Robinson.
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Angelo Ialacci
I was introduced to Ann Arbor State Bank in 2010 by a friend when I was looking to finance a business expansion. Darrell Kenney was able to assemble an attractive loan package for me. Since then, my relationship has grown with them with an additional expansion loan and another loan with a related real estate company. Darrell and team take the time to go out of their way to solve questions I may have.
AM
Amit Gupta
We worked with Jason Robinson at Ann Arbor State Bank to obtain our mortgage and could not have been happier with the experience. He was personable, reliable, and went above and beyond to help us understand each step in the process and ensure we had a successful application. Greatly appreciate the experience we had and would not hesitate to work with Jason/ Ann Arbor State Bank again in the future.
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Justin Miller
I worked with Ann Arbor State Bank to obtain a mortgage for a home purchase. The process was smooth. They did an outstanding job of explaining each step of their process. I worked with Jason Robinson. He was professional, detail oriented and thorough. Jason and Ann Arbor State Bank always made me feel as though they were appreciative of my business. The level of service was outstanding.
MA
Matthew Gage
We had a fantastic experience with Ann Arbor State Bank! Jason Robinson was referred to us by our realtor and he was as advertised. Jason did a fantastic job handling our mortgage and answering our many questions along the way. Buying a home can be intimidating, but Jason made the process as seamless as we have ever experienced. Great job Jason and thanks Ann Arbor State Bank!
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Tyrone Schiff
Jason Robinson from Ann Arbor State Bank was highly attentive and helped walk me through the process of applying for and obtaining a loan. He made himself available to me at all hours of the day even after-hours and on weekends and got the absolute best rates available. I appreciate Jason and Ann Arbor State Bank for their high touch and outstanding quality customer service.