Unemployment Insurance

Reviews 23

VI

Vinh Nguyen

Be warn---the people who pick up your desperate phone calls are ruthless, mean, rude, and unempathic. They always sound angry and rushed like you have burnt down their house and use its ashes as fake smoke for a movie set. Their call hours are only from 8 am to 2pm weekdays. The rest of the time they spend perfecting their craft of how to degrade, dehumanize, and belittle their fellow citizens who NEED to feed their families. There will be one day where karma will naturally run its course and these horrid people will get it served the hard way. If your front line employees, the representatives of your department, are like this, I truly have no hope for this department.

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JO

John Thomas

This place is so ridiculous. Bad service bad people snotty people. Tell you to wait 2 minutes then you wait 2 hours for a 30 second chat with the most disrespectful human beings ever. If you dont like your job dont go to work. If you cant do your job correctly let someone else do it who can. No office they said so phone service should be excellent considering there is no office to talk in person. They are scared thats why. They make so many people mad that they get scared one of these upset people will kill them. If they just did their job everything would be fine.

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YV

Yvette Stevenson

the workforce is good for some people. For instance if you want to participate in any of their programs or training you would have to fill for financial aide. A person that want to stop the cycle of unemployment would enter into a College our Unversity. Higher Education is the key to any success.

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JE

Jeremy Stubbs

This is a government program. It doesnt matter that this place has a 1.5 out of 5 star rating, because the government forces all of the most productive people in society to pay for it no matter what. Lower quality people flock to jobs like these (MVA, TSA, etc..) for a reason, people...

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RI

Richard Ruppert

I applied in the beginning of July and had some problems. I called and spoke to a young man named Justin. HE WAS FABULOUS! He was knowledgeable, polite, and within 15 minutes my account was up and running and I had all the information I needed. He restored my faith in this system.

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ME

Meek

If i could give no stars i would ive been calling these ppl about 3 days straight. Phones sending me back to rhe automated system cant talk to a real person. I guess paperwork is what rhey are deciding to stick too. So irritated

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BR

Brian Miles

Unresponsive and no further guidance. Make sure to stay on top of your mail if you apply. Because their window for application is very slim and if you miss it, prepare to fall into call center purgatory.

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RO

Robert Williams

The service is horrible they never answer the phone prompt repeats itself over and over! They hold your money for nothing than make you do si much for your money! They need to do a whole lot BETTER!!!

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K

K Quest

THE WORST !!!!!!! They put you ON HOLD, then tell you that the LINES ARE BUSY....then tell you to call back later goodbye...click......not CUSTOMER FRIENDLY AT ALL

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QU

QueenJ Bee

Spoke with a guy yesterday and he had to be the worst human being on the planet, all he wanted to do was argue and bash me smh I was humble until the end

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CA

Candyman5OS

Said they call me back about my claim but havent heard anything. Called them and got a message to call back later and then line drops. So pissed atm.

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SH

Sharon Elder

The lady that I spoke with was very friendly and helpful. I was expecting someone curt and rude so was very pleasantly surprised.

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LE

Lee Walters

Dont bother pushing 5 to speak to someone it sends you back to the beginning....smh....Fine government agency...NOT!!!!

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AB

Abby Johnson

Just spoke with a gentleman concerning our business. He was very helpful, nice, solved my problem. Great service!

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TO

Tony matulonis

I cannot get through on the phones to talk to someone. Called 4 times and it rings with no pickup.

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MA

Martin Wells

No one answers the phone it rang for 96 min no answer called back and prompts kept cycling thru

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LY

Lydia Little

Lines always telling u to call back, digusting, keep u waiting for a lil money, tired of them!

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TR

Trey Hudson

Been on the phone 3 different times for 45 min to an hour and nobody ever answered the phone

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OL

OldmanMaestro

Useless imbeciles, even a trained dog would attempt to at least pick up the phone.

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DE

demond stanley

Was on hold for 1hr and 17 min. still no answer or call back very poor.

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DE

Devon Marie

TOO MANY PROMPTS TAKES FOREVER JUST LET ME TALK TO AN ACTUAL PERSON.

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EV

Evelyn Barrera

They Take For Ever To Pick Up The Phone

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RO

robin blue

POOR!POOR!Service!!!!!!!!!

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