Category: | Insurance Agency |
Address: | 1 Senior Life Lane, Thomasville, GA 31792 |
Phone: | +1 229-228-6936 |
Site: | seniorlifeinsurancecompany.com |
Rating: | 2.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
GO
Gordon Cornelius
If my father had passed away only 8 hours later he would have held (and regularly paid for) a Senior Life insurance policy for 2 years. But because this company has the right, NOT obligation, to contest a policy when a death has occurred within 2 years of acceptance, the company is holding our benefit. The benefit is a small amount, only enough to pay for final costs. I have spoken to only one person in the claims department; no one else will speak with me, even out of apology or compassion. I have emailed, no response. In a business that is dealing with people already grieving, I find this lack of care appalling. My father honestly completed the application and never missed a payment. If someone from the company communicates with me and delivers the benefit we are entitled to, I will gladly post that on this review. Is there anyone at Senior Life who really cares about the ones who placed their trust in them?
AR
ARTINA THOMAS
This company called and called and called me until I said OK I will give them a try. The Worst company ever. Asked for my premium payment not be debited on the usual date and to take off the card on file due to changing to an out of town credit union. Representative was very snipping and stated As long as I get her the information before the debit date they would not run the care. I told her to change the dam date and take the card off and allow me to pay on 12/22/16. Well obviously she did not for low and behold they run my card and I get dinged for $29.00 overdraft fee. Cancelled policy today....Rep asked if I was told I need to submit a letter in order to take my card off file....I relied No I was not told. Long story short ....Stay away from this company!!! We seniors have enough to deal with.
LE
Lead Man
Excellent company. Since day one, did business with an incredible agent who explained everything patiently and saw to our parents needs and expenses. Years later, when we filed the claim, our agent was there and attended the service and brought his own wife and children. Could not ask for more from any agent. Has been like family (we were never related except through business) and always has been an ethical and friendly professional. We are in Utah if it matters. Thanks
CA
carol dial
Agent for this company very bad practice replacing business from previous company they had worked for. Contacted their regional director, he was uncaring and unethical. Some clients were furious when they learned they had to begin with a new 2 year contestable clause. Unethical practices and upper management uncaring. Lack of concern for clients. Had to threat contacting insurance commission to encourage unethical practices.
JU
Juan Moreno
Worst Insurance company in the world!! Do not trust! I wish i could give negative stars, after my grandpa passed away they didnt give his beneficiary any benefits. They claimed to find something in his medical records that claimed grandpa smoked. He never smoked in his life! We asked for copies pf his records and they have yet to send anything! Its been months! Do not trust them with your money
PA
Paula Led
What better company to have my whole life insurance with then Senior Life Insurance. It is rated A+ and it is a trustworthy company. They have live costumer service representaives M-F 8:00 to 5:00 pm. People working there are Awsome and direct you to the right person. You can trust them to do business with you forever. You are in great hands:)
JA
Javier Diaz
Got a flyer in the mail about how great it would be to represent senior life insurance company. After reading reviews about the company, I am left with more doubts than confidence that this is a company with which I want to be associated.
WA
Wallace Anderson
Emailed twice in order to cancel a policy for my grandma. They have since charged her the last two months for what appears to be terrible coverage.
GA
Gabriel Lowe
Very classy organization. Great customer service. They make everthing very understandable, and they processed my claim in a timely manner.
JO
John DiMeglio
KC KC according to linked in, Craig Elsbury is a Regional Manager @ Senior Life Insurance.
VJ
Vjollca Jakupi
Nastiest people to deal with...they do not deserve any stars
NI
Nicholas Harper
Wonderful company! Would recommend them to anyone!
AN
Angela McDaniel
GREAT COMPANY!! VERY FRIENDLY CUSTOMER SERVICE!
JO
Jolanda Chamberland
Excellent company. Great people.
DA
Dan Goncearov
WORST company you can deal with
CR
Craig Elsberry
Awesome company!