|Address:||1100 Circle 75 Pkwy, 1100, Atlanta, GA 30339|
If you have a choice, do not deal with Ambetter Peach State Health Plan Inc. – choose a different medical insurance company! Here is my true story. I am on Abamacare, and have a medical insurance Ambetter. Every month Marketplace and I pay money to Peach State Health Plan Inc. So it looks like I have a medical coverage. However, now, in the month of December, I found out that my insurance has been “suspended” since February 21, 2015!!! For 10 months they have been collecting my money without providing me the medical coverage. All my medical claims have been rejected. They tell me that they have missing information from my providers, and tell to my providers that I no longer have their insurance. I think what they do is wrong, unethical and illegal. Do not deal with them!!!
The. Worst. Company. Ever. I paid my first month in December 2014 for insurance to begin in January 2015. I telephoned the company every month and was finally credited in May 2015. Paid every single month. I was not given credit for my last month, December 2015, and my account was "suspended". After calling for several days it was deemed "active". Then, it was "canceled" the next day. Simply put, I paid for the month of December 2015, but I only had insurance for a few days the month of December 2015.
If I could post without choosing a star, I would do just that! The customer service is absolutely horrible. Instead of resolving the issue, a band-aid is applied. I strongly suggest that anyone planning to applying for services with this company think twice before doing so.
Fundamentally horrible customer service. Website has countless broken link, no contact information, and login password reset does not work, and autopay did not work and my coverage was dropped. Hours of my life wasted and was not covered. Look elsewhere than Ambetter!
IT IS THE WORST service you can have !!!! I have being assigned to 3 "primary" doctors and NONE of them have offices or receive patients !! No one cant resolve anything !!!
Avoid at all cost. Ambetter has issues with payment system. Representatives have no power to correct the problems. I am not going to renew insurance with them next year.
Very hard to find your information on line and they are ALWAYS closed on holidays - not even a service based in a call center..awful. Negligent..
How do you take someone with diabetes off an med that they been using for two year. Will not use them ever what coverage!!!!!
Appalling service, website and business plan. Look elsewhere, avoid at all costs. Happy to explain if you have any questions.
They have you on hold and they sound like they dont want a job
Great place to work!!!
Ahmed Al Abassi
Worse service ever!