Category: | Bank |
Address: | 1827 N Military Trl, West Palm Beach, FL 33409 |
Phone: | +1 561-697-3603 |
Site: | locators.bankofamerica.com |
Rating: | 1.8 |
Working: | 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM 9AM–6PM 9AM–1PM Closed |
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Crown E
Totally disappointing service for a Bank of America location. I dread entering this location. Only when necessary, will I go to this location. Lines are super long, office staff show no sense of urgency. The overall atmosphere is similar to an " island bank in the middle of bustling town". I will make the assumption that Bank of America Headquarters has disregarded this bank and its resident customers due to the type demographics serviced at this location. Wow....what a disappointing shame. Frankly, I doubt this bank will ever improve. May be consider closing it. Example: I went to this location on a weekday at 9:30am. There was only 1 bank teller. The line consisted of 6 customers...wow. There were 3 bank advisors, each with a customer. The lobby had 4 families waiting to be seen by the bank advisors.
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patrick Elisbert
This location is the ONLY Bank of America location where no one EVER answers the phone. I find it insulting so much so, that I called another bank to ask about notary services and was pleased with how quickly the phone was answered at the branch across the street (Wells Fargo) that instead drove over there and opened an account and got my documents notarized the same day.
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Johnathan P
Horrible I run a business and every time I come through the drive through they never pay attention takes over 15 minutes to even see I am there, I have deposit with money bad enough the area is so bad they have armed security outside they have attitudes just the most unprofessional bank I ever seen I rather drive 10 miles to a better bank then this one.
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Diane Holder
No new customer should have to wait 5 days for a check to be cleared. I have bills just like every other responsible human being. Why do i have to wait 5 days and everyone else has their money? I will no recommend this bank to anyone. I will go somewhere else.
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Joseph Grant
Very slow and lazy tellers. Lines were forming up to the door and they continued training a trainee and dilly dally in with other stuff while only one teller actively dealt with the customers. Everyone was pissed. Poor management.
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Hillary Dupont-Joyce
Horrible branch and a disgusting manager. As you wait for close to an hour in line you can watch the manager goof off a flirt with the tellers. This manager should be fired. He is rude and Bank of America should be ashamed!
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Patrice Derenoncourt
Like taking 30 min to cash a simple check during slow hours? Well this is the place for you. Expect to spend at least 30min here for everything regardless of how many people are there. Avoid at all cost if possible
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слава орел
Always close the account they gave me and now the phone stopped taking
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Carmen Pagan Morales
very curtios people. I hav my acct there for over 10 years. there upfated w technology software. and they are quick at the teller line.
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Сергей Дунец
The convenient location and good parking
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Steve M
Consistently one of the worst banks in the area. Employees display a complete disregard for the customers time.
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Rich Bay
Absolutely not recommend it! The staff is slow, I wasted 40 minutes just to close my account. Avoid going there!
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Luz Rojas
Very serious and has done very well
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Dario Suarez
I always cater very well
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Ian Palmer
Refused to cash a BANK OF AMERICA PAYROLL CHECK because their "computer was too slow".
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P Soberal
Terrible customer service! Had to wait over an hour in drive thru. Slow! Slow! Slow!
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Eric L
ATM never works. No drive-thru ATM. Whoever is managing this bank needs to be fired.
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Andrea Simmons
Customer service is terrible and I would not recommend anyone to go to this bank.
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Veronica Castillo
Rude staff and long lines