Category: | Mortgage Lender |
Address: | 2151 Consulate Dr #8, Orlando, FL 32837 |
Phone: | +1 800-655-1345 |
Site: | 1floridalending.com |
Rating: | 4.1 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–2PM Closed |
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Elliot Shugan
WORST MORTGAGE COMPANY EVER! My client tried using this company for a mortgage to purchase a home, however, this company could not perform. I informed Carlos (the mortgage lender) that this file had to close by July 29th, no exceptions. He stated "no problem, will get it done." Since that initial conversation at the end of June, I have not heard one word from him, despite numerous attempts to reach him via phone and email. I did hear from his assistance, Andrea, several weeks later asking for the executed purchase agreement. I stated to Andrea I gave this to her and Carlos several weeks prior, to which, she acknowledge she did in fact have a copy and was looking it at while on the phone with me. When I started to question Andrea about the timeframe and deadline for closing, she began to get extremely defensive, blamed my client, and then hung up on me. I quickly called my client to get some more clarification and he informed me that he sent all requested documents as soon as he was asked by Carlos and/or Andrea. I then received another phone call a few days later from my client informing me the lender would not be able to make the deadline for closing. NEVER DID I RECIEVE ANY CALL OR EMAIL NOTIFICATION FROM CARLOS. If you are looking to purchase a home and need a mortgage, stay away from this company. There are plenty of reputable companies out there that will fight for you and more importantly, communicate with you throughout the process.
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Debra Merrick
"My experience with 1st Florida Lending and Carlos Matos and his office staff was truly exceptional". My credit was not the best when I applied for a loan and Carlos guided me on how to raise my credit score to get a better rate and term using the rapid rescoring system which updated my scores in only 3 days which caused a slight delay in the original closing date another 5 days. The realtor who I was working with was also the sellers agent and promised to extend my closing date but suddenly changed their minds at the last minute and threaten to keep my deposit money if I did not close on the time stated in the contract. Carlos came to my rescue by reassuring the realtor and seller that the loan was going to be approved, explained the reason for the delay in writing and got me the extension to purchase my home. When talking about experience with friends about previous home financing. I have to say that Carlos is a man of his word and kept his promise with me and the seller. Moreover, I truly felt that everyone in the office who participated in the processing of my loan, was always by my side and would highly recommend them to anyone looking for a loan. In summary, This is an honest lender that really cares about their customers.. All the best!! Deb
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Victor Gonzalez
My name is Victor Gonzalez and I work in the Latin television industry overseas and file taxes in the USA. For years, I had tried everything from banks to mortgage brokers to help me obtain a home loan in the USA using my USA tax returns without success. The problem was that I am getting paid overseas but live in the USA. My worries of finding a lender ended when I found 1st Florida Lending and Carlos Matos via a google search. Incredibly, Carlos reviewed my documentation and told me not to worry despite that fact that my financials were very complex and challenging. His communication with me was great right from the start and to my relief Carlos and his team of professionals approved my loan against all odds! It was just Amazing !! I want to thank you again Carlos for all of your support in making my families dream home a reality and will recommend you and your company to all of my family, friends and television fans. Victor Gonzalez
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ObeyHitEm UP
I would like to take time to thank Carlos and his team at 1st Florida lenders , after a divorce in 2015, I had very challenging credit my scores my scores drop to the mid-500s and I thought it would be impossible for me to ever own a home where I could live with my son however I found Carlos through a friend Who recommended him highly ,he promised me that he would be able to help me get a home loan after 45 days of me working with them I was able to close on my new home I never thought that I would be able to become a homeowner again after the unforeseen circumstances that occurred in my life ! to my surprise it happened Carlos and his team were able to provide me with a enough information and of their knowledge to make this happened . I would recommend them with five stars anytime.
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Mark Parker
I would like to take this opportunity to commend Carlos Matos and his staff who had been working with my wife and myself to get a mortgage. Carlos in particular went above and beyond our expectations to help in satisfying our many questions that we needed answered. He advised us on different opportunities available to us, and ensured that we took the best route possible to get approved to buy a home. Carlos was patient and understanding during this stressful time and always remained courteous. He even went so far as to return our phone calls on weekends and on his days off. We are happy in our new home and we owe it all to Mr. Carlos Matos. Without hesitation we will recommend 1st Florida Lending to anyone we know seeking a mortgage.
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Jim Moorehead
After finding the house that we really wanted, we needed to make and offer but was not sure if we had the borrowing power to make the purchase and commitment. Without the time to find complete a complete a full loan application, we found 1st Florida Lending’s website and filled out there Loan Eligibility Application form. Carlos delivered flawlessly on their Pre-Approval letter that was followed by a loan commitment. We closed the purchase transaction within 15 days. My children enjoy there new school and we are very happy in our new neighborhood and family home. 1st Florida Lending are FIRST CLASS
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RODRIGO LAMIA
We highly recommend Florida Direct Lenders!! My wife and I recently were approved for a mortgage with them. Carlos Matos and his team of professionals worked diligently to help us get our new Home. He made the process amazingly simple and easy! His staff was great to work with and always provided immediate responses to any questions or concerns we had. My mortgage was processed and ready to close in 21 days despite some roadblocks during the process. From what I have read, that is almost unheard of in this industry! I would recommend anyone who needs a Mortgage to contact them.
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Chris Inge
I am so greatfull to Carlos Matos and his team at 1st Florida lending. We were turned down by three other lenders including one of the major banks. They told us that due to past negative credit history we would not be able to own a home for several years however 1st Florida lending reassured my wife and I that they were able to get us a home loan. I must say that I was very doubtful but I was wrong they kept their promise and I am now a happy home owner. I would recommend them to everyone and anyone who thinks homeownership is impossible.
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Felicita Veiga
I can’t say enough great things about my experience working with Carlos Matos at Florida Direct Lending. We were buying ours home and Carlos answered my calls even on a Saturday, locked in low interest rates and worked very quickly to get my loan approved. His help and great attitude really stood out amongst everyone we evaluated in lending industry. It was truly the best loan experience I have ever had and plan to use Florida Direct Lenders for future mortgages and strongly recommend them to anyone trying to get a mortgage
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Patriarch -
I want to thank and recommend Carlos and his team at 1st Florida lending. I never thought that I would be able to own a home again after several years ago when I was forced to do a short sale because of the downturn in the economy. Carlos told me that he would be able to get us a home loan. I was very doubtful however everything that he said came true and we are now happy owners. I would recommend him and his company to do a good job for anyone looking to get approved for a mortgage.
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Mike Martinez
I would like to recommend 1st Florida lending and its team. My mother and I had applied at two major banks, and we were both turned down. Carlos matos promised that he would get our home loan for us. I must say that we were very unsure that they would make it happen. However they did what they promised, and we are now 1st time home buyers. My mother and I would recommend them to anybody that has ever dreamed of owning a home.
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Laura Gonzalez
For 12 years I have been renting, thanks to 1floridalending I now have a home. They have good rates, good programs and great customer service. My realtor told me she uses them all the time because they deliver. I was hesitant first, so I went to my bank and they denied me because my credit score. Even though I have had an account with them for years. When I talked to Carlos he helped us. We now are homeowners!!!
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Simon Castillo
The first conversation that I had with Carlos was very professional, realistic and enthusiastic in how challenging but possible could be to get the FHA loan granted. Yes, thousands of documents, but just trust and do what Carlos tells you to do... at the end of the day you will be able to celebrate in your own living room or maybe cooking out in your own backyard!!! Thank so much Carlos, Jose and Michelle...!
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Vacation Villas
If I could give them zero I would. Stay away from this company at all costs, especially JORGE! Worst experience ever. Totally unprofessional, lies about interest rates and mortgage approval and at last minute trys to deny promising anything, despite numerous saved text messages from him proving otherwise. Spoke to another company and they did in 2 weeks, what Jorge and this company could not do in 3 months!
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Maxine Milespergal
Called for a week straight, left messages, did an online prequal which stated someone would get back with me asap. No answers, no return calls, no contact from this company. This is some subprime bottom feeder trying to procure a mortgage. I am an 820+ FICO, A paper borrower that they do not have the decency to even return my call or pick up the phone. If you are looking for a mortgage, LOOK ELSEWHERE!
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Sindy Mejia
I am a first time home buyer and with the ideal of getting land; even though everyone told me how hard is will be 1st Florida Lending made it happen. We had to go through a lot of barriers including hurricane Irma but days after here i am with my new property. This is a great team who work really hard. Thank you Carlos, Carlos Jr, Michelle, and Jose for all your hard work.
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Carolina Bracho
Carlos Matos and Sonia Crespo.Thank you so very much for all of your help in securing our loan for our new home. You were organized & thorough & professional, as well as kind which made all of the difference in our interactions with you. Thank you for your patience as well as treating us as people rather than just home loan customers. You stand above the rest.
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Zoraida Alturet
Absolutely the best Customer Service Experience that I Have Had in a long time. From The Start I felt Totally Comfortable knowing that All I need is right here , from the front door to the Professionalism of the Staff to knowing that they are just a phone call away. I would Definitely Recommend 1st Lending To Everyone.
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Sp 64
My name is Daniel. I was amazed how fast and helpful Carlos was in getting me a loan. I needed to close fast and did not have any where to turn! I am very thankful for Carlos and 1Florida Lending for assisting me in the process. I would recommend anybody who needs a mortgage loan to go to 1Florida Lending! Thank You.
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Juan Pablo Lacayo
Was a pleasure doing business with 1st Florida Lending in Orlando. There 10-day closing program was the best program for my situation since my other lender left me hanging. Carlos and his team was knowledgeable and professional with great rates. I would gladly recommend them to anyone. Thank you JP
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Connie Diaz
I used the company, 1st Florida Lending to buy my home, and I can say that it was a total success. We closed in less than 40 days, they gave me low interests, and the customer service was exceptional. If you are looking for a serious company, I would completely recommend 1st Florida Lending.
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Altagracia Concepcion
I want to thank and recommend Carlos and his team at 1st Florida Lending for help my client to get a loan. After my client has a loan officer worked for her for over a month, she left her hanging. Carlos and his team help us to get the loan and we able to closed the loan on time.