FBC Mortgage

Reviews 19

CL

clara Mae Van Brink

As a small business owner I take very seriously writing a negative review but this is one that I feel is deserved. The end of August 2016 we made contact with this company and applied for a $50,000 loan. I am not upset that we were notified 8 mos. later on April 21, 2016 that we did not get the loan. I am upset the it took them 8 mos. and $2,000 of our money to decided that we would not get the loan. We would not hear from them and when contacted they asked for more information. For 8 mos. we answered repeated questions and faxed documents. Some documents were faxed to them more than 4 times and many questions were answered repeatedly. Of course we would only hear that they did not receive them when we would contact them for an update. Then another month would pass and we would be asked to send updated statements again. When they took so long the appraisal had run out and they told us we would have pay another one. They later said they would take care of the appraisal. We spent over $2,000 for an appraisal and an engineer to evaluate the foundation. This 8 mos. process caused an incredible amount of stress and time. We spent hours providing detailed information to them right up to 5 days before we were rejected. Does it really take 8 mos. and $2,000 to find out that you do not qualify for a $50,000 loan?

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DA

Daniel Alarcon

Let me start of by saying as a veteran I am filled with anger and distrust with this company. They lack the customer support and waste the time of people who have the dream to buy a house. Not only did they label me as a liar and too young too own a house. They also made me waste so much money on inspections, paperwork, insurances and much more. To later be told to literally that the dream to have a house and be able to start a family ruin by such an horrible employee. Just awful I wish I could rate them worse but hopefully this review will show them that the customers are the ones that build their reputation. As someone who keeps served this beautiful country do not trust this people. I made a mistake as a 1st time buyer with them you should not make the same I hope.

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KR

Kristen Barbee

My husband and I reached out to FBC Mortgage to get us prequalified for our mortgage once our new home construction is complete. David Harvey is a pleasure to work with and got us preapproved in no time. He has followed up with us on several occasions to get an estimated completion date to ensure there are no delays in transitioning from our owner build construction loan to financing our mortgage.

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JO

Jonathan Robertson

Kelly at FBC Mortgage provided my wife and I with a dream experience. All of the correspondence was done with ease online and we never even had to travel to Orlando to do anything! I would do business with them again in a heartbeat and I HIGHLY recommend them to anyone seeking a mortgage. My wife and I are first-time homeowners and the experience could not have been more perfect. A+++

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TH

thomas muniz

FBC sucks. Their customer service is horrible, and once they provide you with a mortgage they want nothing to do with you. I recently called to inquire about refinancing my home because both FBC and Maronda homes screwed me into not including it in the initial mortgage, and, probably because they realized they could not help me, never returned my phone call.

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VI

Vicky Ramos

They will answer your calls at first to get your business and then once they are in the process of closing on a mortgage...silence. I would repeatedly email and call them and nothing. Save yourself a headache and use another company that actually cares about your business.

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HE

Heather Gontis

Great experience with Dave Harvey and the FBC team. My husband and I have a 203k loan through FBC and the process was smooth and went faster than anticipated. We are enjoying every moment in our new home. Thank you for being our home town lender.

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ME

Melissa Green

I was pleasantly surprised at how easy the mortgage process was to purchase my new home. Everyone was very patient and explained what was going on and what to expect. I closed quickly and on time. I would recommend/use FBC again!

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LY

Lyudmyla Shestakova

It is a lot of miscommunication in the company, we call them with one problem, they say over the phone what we want to hear but later the problem never gets resolved. I am very disappointed with FBC mortgage.

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CO

Cory Bassham

Kelly Taylor and her team are beyond awesome. More then willing to go above and beyond, even answering emails and calls after hours to work with my schedule. I would highly recommend FBC. Ask for Team Kelly!

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GR

Greg Robinson

Very happy with mortgage process! Kim Dorsett did a wonderful job of walking us through the entire process. She made the home buying process very painless!

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CH

Chelsea Westover-Laferriere

Kelly Taylor and her team in Orlando helped us get financing on our first home! It was a great experience and will use them again in the future!

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JA

Jason Adams

The FBC team was great and on top of the entire process. I would highly recommend them to anyone looking to get a mortgage on their new house.

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DU

Dung Le

FBC sold my mortgage to Nationstar in 2015 and did not clear this transaction at the 3 Credit Agency until now 4/2017. Beware of your loan

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TA

Tavaris Baker

Not a good company to do business with. They are horrible at communication, do not return calls and make the process very difficult.

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DE

debbye addie

Leslie was a heartfelt and competent loan contact and handled my loan process very meticulously and diligently!

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DO

Dolores Legler

Would like to commend Stephanie Fera for her excellent and dedicated efforts in providing me with my new home.

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SA

Sarah Lund

Terrible never worked with such unprofessional company. I pick one star because 0 was unavailable!

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AM

Amy Potter

Gary Schick is great to work with.. Would definitely recommend.

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