Better Business Bureau

Category:	Non-Profit Organization
Address:	25 N Wahsatch Ave, Colorado Springs, CO 80903, USA
Phone:	+1 719-636-1155
Site:	southerncolorado.bbb.org
Rating:	3.2
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 29

Reviews 19

Gerald Sharpe

I have been a Verizon customer for aporx. 20 years. This year I upgraded phones and had a phone to return to Verizon for credit. At first I did not receive a return label for the phone and so I called to request one. I called over the next several months 4 times and received nothing. I was told that they would make a note so I would not be charged for the phone till we could resolve the issue. As I waited for the label once again I was charged for the phone. When I called I was told the reason I was charged was because I had not returned my phone. I explained why I had not returned the phone and was told again I would be sent a label and then I could get a refund. I waited another three weeks to no avail. I called again and finally a week later was sent and received a shipping label The phone was in the mail the next business day. I am hopeful to see my refund credit but am very disappointed in the customer service received and unhappy that their mistakes tied up my money while they corrected it. Overall this process took three months and numerous calls on my part all with reassurances that the issue would be resolved. Still waiting for my money. Hope it does not take as long as getting the label. NOT GOOD VERIZON!

Helene Weiss

I want to commend Malia Alstrom of Colorado Custom Blinds, Shades and Shutters for her exemplary professionalism, excellent product and service, her cooperation, expertise and kindness! Our home was damaged in the Waldo Canyon fires. There was much damage to our home including the loss of our windows. I placed the order for new window treatments shortly after I hired the contractor to fix our home. Malia of Colorado Custom Blinds, Shades and Shutters, came to my home, measured all the windows and offered decorating suggestio which turned out to be fabulous! Unfortunately, the general contractor turned out to be extremely incompetent and it took more than two years to have our windows replaced correctly. Malia held the ordered and completed window treatments at her facility the entire time until I was able to finalize the correct installation of our windows. Malia and her company were so kind and patient that it was an absolute pleasure and relief to deal with such an extraordinary organization. My window treatments are beautiful and certainly worth the wait!!! Once again, I want to thank Malia and her firm for all of their professionalism, service, kindness, patience and beautiful work!!!

Jarred Cowen

Not very good at all. We sent them in all the information on a business..WD Equipment, who was found guilty in FEDERAL Court and now all the information is gone when you search the company AND they are now listed as not rated. They were found GUILTY of STEALING a vehicle...They are a car dealership...they now have expanded and have two different places of operation and you have them not rated and removed all information????????? The owners say they have police and judges in this town in their pocket obviously they have the BBB, too.

Brian Morse

I would not waste your time with the BBB, they are merely a money making organization. They have no authority to enforce any judgments. The BBB has adversely affected my business because I will not respond to complaints. The reason I do not respond to complaints is because they cannot enforce anything. Also, if I chose to become a member of the BBB my rating would be an A+. All the BBB wants is money from small businesses and nothing more. They are a useless organization.

Engir

Bias is the word for the BBB! The BBB was created so people could comment, complain and give gratitude to business in their area, this is not so anymore the BBB. The BBB has become an fossil organization that does not allow any negative reviews because the BBB is no longer financed by the government as it use to be when it was a force in the business community, now it is financed by local business so there is a conflict of interest

Steve Espinoza

The Paint Doctors did an excellent job on our wallpaper removal, prepping drywall, texturing and painting our large family room and two bathrooms. Melissa Bubacz (estimator) did an excellent job in coordinating our project. Workers (Jesse, Fabian, Marcello and his crew) were very professional. We highly recommend The Paint Doctors!

Brett Russell

I had trouble getting money back from a roofing company. I was ignored for 5 months until I called the BBB. The roofer was calling me the next day ready to finally give me my money back. Worked better than I thought it would, easy to do, friendly staff, and cheaper than a lawyer.

Paul Smugorzewski

The BBB of Colorado Springs did a fantastic job of addressing the issue I was having with a company warranty and followed through to make sure it was completed. The resolution would have never happened without them and I completely satisfied with the outcome.

G Faison

I was surprised to find there was a mediation process. The mediators were fair. The follow up on the agreement made with business was excellent. Thanks BBB team for helping me resolve a very challenging issue.

Faye Jennings

Re: Western Landscaping,LLC Jake Wulfestieg is a talented & skilled Landscaper. He is reliable and trustworthy deserving of a top rating. Also possess handyman skills and preforms them with a pleasant attitude.

Jeff Zearfoss

Staff is friendly, really puts local businesses and consumers first. A great resource for those new to the community, or for those looking for recommendations for new businesses to reach out to.

phyllis marvin

I have been a satisfied customer for many, many years and highly recommend Smith Plumbing. Excellent work the first time, never a problem, friendly and efficient.

Aden Hochstetler

The staff here is awesome! Had some issues with our profile and had them resolved before I walked out 10 minutes later.

Vere Cartier

I agree, Continental Cleaners has some issues with integrity!!!

Albrecht.W Rudolph

excellent service and all in a quick time. Thanks

Chauncey Evans

Great place and people and makes things fast

Annette LaLumendiere

BBB give great service get great service!

Dennis Roark

Great group of people to work with.