Category: | Granite Supplier |
Address: | 1620 S Abilene St G, Aurora, CO 80012 |
Phone: | +1 303-671-5353 |
Site: | stonecityllc.com |
Rating: | 4 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–5PM Closed |
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Karly Kolisch
Very disappointed in this company! We purposely waited for a month for a 20% off sale at Home Depot to buy countertops for our house. In the meantime, we decided to shop around a bit, and went to Stone City. Our sales rep was nice, but the quote came in much higher than the Home Depot sale price. I sent a copy of the Home Depot quote to Stone City, and asked if they would be willing to price match, because we would rather support a local business. Stone City agreed to price match, sent us a contract for the updated amount, and even scheduled the final measurements and installation. We signed and returned the contract, and paid a $3,070.16 deposit. Then, 2 days after the sale at Home Depot ended, Stone City called to say that they would no longer honor the contract! We were told that they had misjudged, and the job would actually require a larger slab, and there was no profit margin for them. We relied on their word (and the contract we signed!) and we missed out on the sale. We are now stuck paying an extra $1,000 for countertops. Home Depot quote for Pietra Quartz: $4,094.88 Stone City quote for Pietra Quartz: $5,077.78 *The promotional date was on the Home Depot quote that I forwarded the sales rep. I can only assume that they saw the promotional end date, and decided to pull the contract after the promotion ended. Never buy from this company!
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Doug Hahn
First of all I am a real customer, not a plant with any positive or negative bias. We shopped around town for new granite counter tops for our kitchen and chose Stone City based on their selection, price, rapid installation and convenience to our house. We were extremely pleased on all counts. From start to finish (initial measurements to get us a FIRM price, template creation, fabrication and installation) our job was completed in under 3 weeks. Larry, our sales rep did not try to up sell us at all. In fact, he helped us select a slab which was considerably less expensive than the first one we picked out. The installation team (Sergio and Antonio) was superb in the care they took with our walls, floors and house in general. The removal of our existing granite tile counter tops was accomplished with absolutely no damage to surrounding cabinets, walls, etc. The quality of the on-site customizations required was excellent. We are extremely happy with the end result and we would highly recommend Stone City. We are glad that we could support a local, Aurora business.
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Aditya Mukadam
With my Granite Counter top upgrade project, I was looking around for Granite options. After reviewing and shortlisting few shops around, finalized & selected Stone City because 1) Overall Customer Experience 2) Professionalism 3) Granite Variety 4) Value for money 5) Guidance provided to us as first buyers 6) Payment options 7) Prior customer references and I can go on & on. Post signing the contract, Stone City was fast, within first week had people come over for measurements and next week installed ! The people who came over were professional and did a fantastic job. My review/recommendation wont be complete without mentioning Babu. From start to end Babu & his team did a thorough, professional work with expert advise all along. Never felt pushed or being forced into do get contract signed. Was provided ample time and Babu made the whole process very personable. I would highly recommend Stone City for future projects !
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Holly V
Thank you for such a great experience! We found Stone City by accident after visiting another place and deciding not to hit the big box granite store based off of reviews from friends. We loved the selection at Stone City and Mary was a huge help in selecting the right piece for us. Everyone was so friendly and knowledgeable. The gentlemen that did the template was great and talked with my husband about what would look best, we were able to come see the layout before they cut and the install guys were meticulous and made sure that everything was perfect. We will recommend Stone City to everyone.
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SPS Michael Lunsford
Overall, our experience with Stone City was great. We had to wait for the install crew a hour or so long than scheduled as they had an emergency issue. The installation of our Granite counter-tops went along just fine. it took them only 7 hours to get everything done. Once on site they functioned like a well oiled machined. Their team leader Victor did a great job pulling everyone together during the installation and by the end of the day, it was all in and looking great. They cleaned up all of the mess and left us with a wonderful looking new kitchen. I would definitely use them again.
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jennifer feld
Disappointed with experience post sale. The measurements of the sink were wrong which I will take partial responsibility for. They told never disclosed what I would be billed for after the repair and never sent a written bill even though I asked for the documentation. I have never worked with a company that would not physically bill. Now I was told I am being sent to collections. I just wanted to know what my charges were for and make sure they were "splitting " the corrections appropriately. Disappointed in professionalism and communication.
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Chuck Folsom
Stopped by Stone City today. No one seemed interested in helping us. A women asked if they could help? We said we were interested in purchasing some granite counter tops and after standing around in the office area for awhile and not seeing hardly any samples to look at we left. Curious way to run a business. I guess they are not set up for customers to show up at their business? I found Stone City on the web and went a long way to visit them.
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Chris Kligora
My experience with Stone City was Excellent. Their staff was friendly and made the experience fun. Their installers were the friendly and knowledgeable; they removed the old countertops and place the new with minimum disruption and dust to my family. I would highly recommend them for any granite purchase.
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Kartik Hooda
Got the granite work done for Kitchen by Stone City in the budget I wanted. From Granite selection from StoneCity inventory to selecting the back splash, it was work well done by Stone City guy. Also I would like to add that installation was seemless and in time mentioned.
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SCOTT GOODWIN
These guys are great to work with. They offer an extensive variety of options and their inventory is expansive. From picking out the type of material for my counter-tops to having it professionally installed was extremely easy. I highly recommend these guys!!!!
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Prathyusha Apparasu
We just finished our basement.. we Just love it... It was a great experience working with them, the entire team were very helpful and provided much needed assistance in every step of the way!!
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Yogev edri
Good job I wish they would say 150$ to remove the old one upfront instead of when you on site and we have no choise did take it down to 75$ but over all good job
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Raghavendra Setty
Excellent customer service. A company that truly puts the customers interests first. Quality of work was excellent and their staff were very friendly.
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Andrew Cobb
Scratched up my brand new hardwood floors during install and refuses to fix. Owner "Baboo" is a irrational rude. STAY AWAY!! From this place.
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Machender Reddy, Jitta
We are very happy with the work done by Stone City. We upgraded our kitchen countertops to granite 8 years ago and it still looks like new.
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Venkata Guddanti
Stonecity did the complete basement of my home, including cabinets, granite countertops etc. This was done with a top notch quality
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Venkat
The Service is very good and very humble staff, they have very good choice and the best quality Marble in Denver and best proce
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Gary Christine Rubino
Very low on selection. Drove a long way and was not worth it. Over priced
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Raymond Hutchins
Honest people. Quality Products. Highly recommended.
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cheela srinivas
Highly ethical, professional, and reliable company.