Category: | Insurance Agency |
Address: | 2707 S Diamond Bar Blvd #102, Diamond Bar, CA 91765, USA |
Phone: | +1 909-839-2611 |
Site: | 888govicky.com |
Rating: | 4.9 |
Working: | 9AM–5PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM Closed Closed |
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fangdi qi
I have been with Vicky for almost 5 years, very happy with her services. My family and friends saw how she manages customer relationship with me, and switched from their previous agency to her too! The moment they pick up my call, they already have pulled out all the information in the system, I never need to check my VIN number of License plate, just pick up the phone and call! She and her team are patient, quick to respond, and remembers you as a person.
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Janet Hsieh
I switch my home and auto insurance to Vicky Chen today, it save me $1500 per year. excellent services from Mr. Frank Wang also save me a lot of time. Our family been live in City of Diamond Bar for the past 26 years, we always believe we should give the business to our local business first to support our community. if you are Diamond Bar resident and need to shop for your insurance, I strongly recommend you to go to Vicky Chen. Janet Hsieh
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Wei Yang
Been using this agency for a while and Vivian has been very helpful every time we needed help. Recently leased a new car and Vivian was very helpful for everything that we needed and very patient as well. Is tough to find good customer service nowaday, Vivian has went above and beyond on the service and been extremel helpful. A+++ service! Recommend to anyone who is looking for great service and experience!
AL
Alan Hill
We have worked with Vicky Chen for many years now. Vicky and her entire office staff is extremely helpful and always quick with their response. Great rates as well which makes it even better! We would highly recommend you make a phone call to Vicky and see if she can help you out with all your insurance needs! Thanks Vicky for everything you do for us!
AM
Amy T
Before coming to this agency, I had no idea how insurance worked. Brendan was very knowledgable and patient with me. He was able to answer all of my questions about different types of insurance (workers comp, car, life, etc) and gave me quotes promptly. Thank you for your excellent customer service. I would recommend this agency to everyone!
CA
Caca Lai
I have been using this agency for a least 7 years. Vicky always gives me good advice regarding different insurance policy. Vicky and her team are really helpful and patient to answer my questions. Their service is really great. Definitely recommend to all my friends and anyone who is in need for new insurance policy.
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Vanessa Yang
Frank helped me got the maximum coverage of the car insurance as he can plus the renters insurance. He evaluate the prior quote that I had in another insurance company and compare with State Farm. He described every coverage in detail so that I can understand the benefit I have when choosing the new policy.
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Jennifer Yu
This State Farm location is excellent! From the beginning, the transaction process was smooth and pretty much done via email, which was extremely convenient. Also, there was no hassle from the agents, specifically Brendan. He was very nice, knowledgeable, and helpful too! Highly recommmend this location!
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Daphne l
The staff is very awesome and nice. They try to find the best possible deals for you so you can save money. They are very reliable and were always there to help me with my auto insurance. Frank is very AWESOME and helped me save about $500. Statefarm is the best insurance for students. Thank you guys!!
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Margaret Liu
Vicky has been helping me for home and auto insurance since 1990. She and her team are very professional , caring and patience . She takes her time to get the best for our individual needs. That is why I am still stick with State Farm and under her care. Thank you, Vicky. Margaret Liu
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Landin Gee
Brenden made the switch from my old insurance to State Farm so easy. He took care of all the arrangements. When I first asked for a quote, he was not pushy in getting me to switch, rather encouraged me to research and compare. Rare to find these types of agents. Highly recommend!
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Yanjin Wang
Frank is extremely helpful in explaning my coverage details. He also helps me find the best coverage based on my current situation, unlike other office, they just quote me a price disregards my request or needs. I defintely recommand this office to my freinds and others.
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HongQiang Wang
I have been in business with Vicky for like 8 years. When it goes to insurance issue, Vicky would be the first name popping out of my mind. And Frank, her associate, is always there to help. He is a nice, patient guy working with passionate enthusiasm. Highly recommend.
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Zee Wang
Highly recommended! I transferred from another SF agent, who did bad customer service and very high premium. Since I transferred, Vicky and Vivian helps me a lot and my premium gets much lower than the previous agent, also the customer service is great!
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Chang James
I am an international students. And I have a car insurance with Vicky Chen State Farm agency. They provide a reasonable price but high quality service. If you are looking for an insurance agent, I will recommend Vicky Chen to you. Che-Wei Chang
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Alice0288 Lai
We have been with Vicky more than 10 years.She is very patient and well knowledge for all kinds of insurance. From auto insurance,now Vicky service us all insurance including home ,life. I recommend her to my friends.My friend also like her.
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RANA CHANDRAKANT
We had car insurance with Vicky Chen State Farm agency for many years. We are very happy with car insurance needs. Any time you need help they are there for you. So I recommend Vicky Chen to friends and family. Mr. Rana and Mrs. Rana
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William Wang
Vicky Chen is a knowledgable agent that will help you find the most affordable plan without compromising on benefits. I am impressed with the customer service after I bought the plan and will continue to be a customer because of Vicky.
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Lingyu Wang
I moved from Houston Texas five years ago and been with Vicky for these years. She is pretty nice and helpful, all office agent is kindly and nice. They would help my mom follow up the car accident claim also.
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A Private User
Be sure to ask for new location address on Diamond Bar blvd. now, easy to find and very welcome setting, Office are effecient when you need something done, always offer hot tea or water and great smile.
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Joe Chen
Thanks for always providing excellent service and responding promptly with all my questions and addressing all my issues. Highly recommend to anyone looking for a excellent insurance provider.
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Mehrdad Joukar
All my family members and I have been with Vicky and State Farm for several years; fantastic service and very knowledgeable. I highly recommend her to anyone looking for insurance services.
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Wennie Wu
We have been with Vicky Chen since 2011. She and her staffs are very friendly and professional. They are easy to work with and very helpful. Highly recommend Vicky Chen Insurance!
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Lauren Cancio
Vicky Chen - State Farm Insurance have been so helpful. They are always willing to answer all of my questions thoroughly. I really appreciate my insurance company.
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Jesse Canales
Brendan was very help fun in helping find a plan that fit our budget very patient and great guy very glad he helped through the process of our life insurance
WI
Will Chang
Vicky and her team are very professional and helpful. Every time I have a question or inquiry I receive an answer right away. I highly recommend their team!
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Monique Hernandez
Answered all our questions. Brendan was very clear and concise. He introduced many options and it allowed us to choose the best one for us. Great service.
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tuyujayson
Vivian helped me answer some questions today about my insurance coverage and she was very helpful. She was very friendly and very attentive.
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eric chen
Very details policy explanation from Frank, reliable and good price!! This is the place to go when you need car and home insurance .
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Jonathan Rafael
Excellent service! Brendan really helped me with choosing the best insurance, while still saving me money, will definitely be back!
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Jeffrey Wu
Best agency ever with excellent customer service! Willing to go further answering questions at all time.
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A Private User
everyone is really friendly , Get all my insurance started in only 30 minutes , very efficient
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yol S.
Have been with them for several years. Vicky and Vivian are both sweet and dependable ladies.
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Sharon Huang
very responsible, efficient, friendly. got help at first call. very happy with their service.
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Ivy Leung
She is really helpful, and she solves all the problems for us. Thank you for the help
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Andres Franco
This office is great! Definitely recommend to others that need insurance!
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Howard Kuo
Very friendly and helpful. I left feeling well informed and comforted.
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Megan Hsu
Great customer service and helpful & friendly staff.
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Chelsy Clavel
Very happy with Vicky and her team!
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frank sanchez
Great Staff to work with!! :-)))
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Cho Keung Yeung
He is a really nice guy