Star One Credit Union | San Jose

Category:	Credit Union
Address:	3136 Stevens Creek Blvd, San Jose, CA 95128
Phone:	+1 866-543-5202
Site:	starone.org
Rating:	4
Working:	9AM–5PM 9AM–5PM 10AM–5PM 9AM–5PM 9AM–6PM 9AM–4PM Closed

Location

Photos 8

Reviews 7

Natalie Johnson

If I could give them 0 stars then I would. I had to file chapter 7 but settled with Star One and paid in full almost immediately. Since then, Star One has reported my auto loan with them as discharged (it was not included ever) even though I have never been late and even have made double payments, cut off my bank statements (they decided to just quit sending them), deleted all my past eStatements to everything and cut off my online access to my accounts. When I asked for this to be fixed they were, in short, uncooperative and simply said no. I filed a complaint with the BBB. I got a call the next day and they restored my online access, but of course there are no transactions showing for my auto loan after my chapter 7 filing. Star One decided to include my auto loan in my bankruptcy all on their own. I love credit unions. I do not recommend Star One. They are not human beings and appear to like staying behind the red tape.

Yarik Калитюк

Came here to pay for rent (land lord holds account here now), but unlike normal banks, this one does not accept debit cards!. They said "we need cash or money order from your bank", ok i showed cash... and they said, yet we need you to fill out this A4 paper form, ok! And yet "we need your id", ok i gave them employment authorization card, then they said "we need something else, like passport"... ok i gave them my passport, and again they said this document have to be issued by US, but employment authorization issued by US, what is wrong? It is not issued by California!... wow... you made my day -- before i paid 12 month/12 times with debit card like direct deposit to my land lord account, in another bank. And actually i opened my bank account by using my passport (not US issued!) It is esyier to open own bank than come here

Kathleen O

Star One has always been my favorite bank. Kind employees, good rates, responsive customer service.

Ali Asghar

Typically not busy, people are nice here.

Daciel Da Silva

Love their friendly and fast service!

Balwinder Singh

Good bank

Rick Hernandez

Good