Contactability

Category:	Internet Marketing Service
Address:	1901 Newport Blvd Suite 300, Costa Mesa, CA 92627, USA
Phone:	+1 877-323-7750
Site:	contactability.com
Rating:	3.9
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed

Location

Photos 11

Reviews 38

LEVI

DO NOT USE THIS COMPANY FOR LEADS THIS COMPANY IS A COMPLETE SCAM I used this "service" for 4 months straight and received NO good leads what so ever. I put a total of $400 in the service. All leads were complete garbage leads, with wrong information, wrong names, out of my state of interest, and wrong phone numbers. Even their transfer service is abysmal. I am a life insurance agent part of Council and have no issues selling insurance, so the problem is most definitely not with me. Their customer service is also complete garbage, and they even blocked me form contacting them for support when I complained about the fact that their company was unable to deliver leads. I spent weeks with them on end trying to get leads and they still never delivered. They are essentially a thief company and will steal your money and never give it up either as credit or in the form of leads. If you decide to go with this company, you might as well withdraw a couple of hundred dollars in cash from your nearest ATM, crumple up the money, and throw it away in a garbage can.

Frank Medina

This place is a joke. Seriously, if you are looking for a high quality lead service this is NOT the place. Contactability has delivered hundreds of leads to me and only about a handful have been legit. I have invested over $500.00 into their lead program and they refuse to refund all of my money. They said, "We cannot refund your money however your remaining balance can be used to purchase more leads". My question is, "Why would I waste anymore of my money on your leads if your leads are not credible?" Long story short do NOT use Contactability.

Eric Sload

My experience with Contactability has been great. I started receiving their phone leads approximately 3 weeks ago and it has given me better quality leads than I have had in the past with other companies. Their customer service and support is great. You get to speak with the same support person that is dedicated to your individual account each time without having to go through multiple prompts to reach a random person. I would recommend them to agencies looking to boost their production immediately.

Cheryl Washburn

I call the customer service line and get a voicemail. That seems like a bad system for this type of company. However when I call the sales line they pick up on the first ring, now they could not help and transferred me back to the voicemail... In my opinion they should not be pushing more product if they can not handle the clients they have. Lots of turnover in this company. i have been calling for weeks with no return call, they will sign you up but good luck with the cancellation.

Jared Billman

Have had no real problems and when I did my account manager Nick was quick to take care of it. The live transfer system is wonderful, my contact to quote ratio is near 100%. Instead of spending two weeks to get a hold of someone to have them tell me its already taken care of, I can get them on the line and do an actual quote on someone who actually wants one. I would recommend this to anyone one who is tried of chasing down standard internet leads.

Jared Gorringe

This place is a total scam! I have used a ton of different lead companies and this was the worst experience I have ever had! They flat out lie about what they are offering they do not allow you to return any leads, and the supposed customer service reps are flippant and deceitful. Avoid this place like the plague and just use Datalot they are a much better option for live transfer leads!

Rob Griffin

My agency started using Contactability about a week ago. I had a lot of research into it, so I felt like I had a pretty good idea of what to expect. The calls we have gotten have met or exceeded those expectations. The customer service has been outstanding. I have always been able to get support on the phone and they have always been able to assist me.

Frank Farmer

I have used several live transfer lead companies over the years and this one is the best I have found. Great customer service and they are quick to refund a lead if it is legitimately bad. Gavin and Amber have been great contacts for managing my account and regularly check in with me. I maintain a great closing ratio from the leads that are sent my way.

tracey easter

The leads I have received so far have been of the highest quality. I have nothad many problems with incorrect phone numbers or email addresses but when I did they were quick to refund me for that bad lead. Since I have signed up with this company, I have had success closing the sale! I will be investing more of my money into this lead program!

Meghan Duelka

We use Contactability for leads and the customer service is great. Our account manager Nicholas Gay is very quick to respond to any issues we have with credits and I am always able to speak with him if I call as well. The leads are good, if there are one or two that we need credit on, Nicholas is very quick to help us with that.

Quantum Source LLC

We have started partnering with Contactability and I find hem extremely helpful and fair in their business process. They have sent a ton of great prospects and on occasions the prospects were not that great they credited our agency and returned the lead. I highly reccomend them. Charles, Pittsburgh

Tom Moody

I have only been using them for a couple of months however, I can tell you they are the most squared away lead source yet. The leads are either good or credited back, the website is nicely laid out. Gavin is great to work with! Keep up the good work!

Alden Goldsmith

They lied about pricing, sent low quality leads for home and auto when only requested auto. The auto was supposed to be $5 but they ended up charging 9.75. The customer service/sales representation is 0% after they get a credit card number. STAY AWAY-

Robert Wallace

Amber works very hard to make sure that our filters are working correctly, and makes sure that we receive the proper lead refunds even when the system might initially deny them. It is nice having clients on the phone ready to buy insurance now!

Zach Basile

Nothing short of exceptional leads from Contactability. Have been instrumental in diversifying our book of business in addition to the providing outstanding customer service. Would highly recommend to any friends, colleagues, or associates.

Jeff Boies

I have been using this carrier for a while and I am please with the results. I would highly recommend the live transfers though too. They have produced good results and I get refunded quickly for the ones not interested in quotes.

Jim Piampiano

Good leads - and by good, I mean the people answered their phones and wanted comparative quotes. The folks at Contactibility are easy to work with and on the rare occasion when I needed credit, it was not a problem.

Ebony Robinson

Nicholas G. has been the best account manager. He provides excellent customer service. I like that he is very prompt in response to our agencies concerns. I also sell a lot of the leads provided to us.

Dennis Shultz

Things are going very well so far! We have already sold two households from their live transfer leads and we are still working a few others! Only been with them a few days but very impressed!!

Alexandra Wallach

Good company, willing to work with you, and always gave refunds where deserved. Gavin was my rep and he was always very helpful. You will get the calls they promise, you just gotta close them.

Pamela Amezaga

We have dealt with a lot of different companies for leads and this one is definitely quality over quantity. If the lead is bad, they do not hesitate to issue a refund. Definitely, recommend.

saundra ferguson

So happy that my agency decided to do business with this company. Excellent customer service, quick responses, no hassles and Gavin has made my experience all the better!!

Michael Lantzy

Excellent lead quality. Nicholas has been extremely helpful with handling our account. Highly recommend to anyone looking to grow their business with quality leads!

Zach Walsh

I have been working with Contactability for about 8 months now. They definitely shoot for quality over quantity unlike most lead companies. I recommend!

Mike B

Contactibility has been great so far. Their team is pleasant and easy to contact, and the leads have been better quality than other vendors I have used.

Dustin Berg

As an agent starting out, Contactability has been extremely valuable in providing solid leads that help put me in contact with potential clients!

Johnathan Leslie

Amber has been a great account manager and Taylor was amazing at outlining everything I needed to know before getting set up. Highly recommend!

Robert Nassaney

A complete scam the leads are worthless and they charged my card without autherization,dont waist your time or money I would rate them as a 0

Sean Hardin

These guys are tops. Just got of my 2nd sale of the day . The leads that are no good get credited back the same day. Highly Recommended.!

Jason Kilgo

Great service with honest people! Leads have accurate info and from people who really want quotes. We have had a great experience!

Tiffany Khousakoun

Nicholas has been awesome to work with! Excellent contact rate and strong quality compared to other venders. I strongly recommend!

Jason Parrott

Good lead company, they actually asked for a quote when they come in, they are responsive with customer request also.

Anthony Darko

Great company to use for leads. Nicholas is also the best point of contact. Would highly recommend this Company.

Ali A.

Calls are great. Phillip is always taking care of me. My E-mails always get attention within hours.

Krista Moncrieff

Nickolas Gay is a great sales rep for Contact ability, I have no complaints on Nickolas.

CINDA BENNETT

Nicholas is always available to help me if I have any questions on my account.

Ivan Santos

Nice environment

Dan Hurlbutt

Awesome Leads!

Contactability

Location

Photos 11

Reviews 38

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