Category: | Auto Insurance Agency |
Address: | 4508 Bonita Rd, Bonita, CA 91902 |
Phone: | +1 619-475-9000 |
Site: | mckennainsurance.com |
Rating: | 5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
DI
Diane Hemry
We first turned to McKenna Insurance Services when our insurance carrier cancelled various policies we had with them and we didn’t know what to do. Patrick jumped right in and did the research to figure out what we could do. Patrick & Monica take the time to personally know your situation, and you are not a file in a computer being processed by a computer. Because they know our personal situation, they have been able to adjust policies when appropriate and are always mindful of ways to save on the premium. We recently experienced the claims process, and found it very reassuring to have someone to talk to when things get a little stressful. They were ready to jump in and go to bat for us to be sure the claims process went smoothly and that we received what we were fully entitled to, and that was for an accident that was our fault. We have been able to confidently refer family and friends to McKenna Insurance Services and know they are treated promptly and fairly. Thank you!
VE
Veronica Rodriguez
Since the moment I contacted BasePoint I received GREAT customer service. Monica replied readily fast to my inquiry about an insurance quote and gave me a hassle free time about all my questions. Before contacting Basepoint, all other insurance companies wanted me to get their insurance right at the moment and made me feel pressured. They never took the time to explain my questions or the plans, rates, etc properly. Monica explained everything in detail and told me to shop around so that I could compare. I must say she took a great amount of time to get me the right insurance plan and to answer all my questions prior to even agreeing on taking their insurance plan. I live in Los Angeles and loved that I was able to process all my paperwork without having to worry about driving to their office. In a nutshell, BasePoint and my direct experience with Monica was pleasant. Efficient, professional, helpful, knowledgeable, friednly, and very customer focused! Would highly recommend!
JE
Jesse Hernandez
McKenna Insurance has been a godsend to our family. Saved over $200.00 per month compared to my prior carrier. Monica is personable and treats us like family - on a first name basis. Have recommended this office in particular to many others and will continue to do so because of the atmosphere and service. McKenna Insurance has auto and home owners. Best Prices!
IR
Irene Leny Felismino-Ramos
Monica has been very helpful in updating and providing us with our insurance needs both on our auto and home. Their office in Bonita is very convenient and location has ample parking. Professional service and access to best and reputable insurance companies made our decision making easy. I will definitely recommend this insurance agent to friends and family.
FE
Fer
I have been with Monica for a few years now. Monica has been AWESOME! I started with my cimnercial auto policy and now I have my personal autos too. Monica is knowledgeable, friendly and trsutworthy. If anyone is looking for an agent that cares, is pressure free and friendly, Monica at McKenna Insurance Services. You will not regret it!
JA
Jazmine Montoya
I highly recommend to anyone looking for insurance services you will be taken care of like family I have been insured with them for many years and I does not compare I always know I am getting a great rate and policy if I have any questions or need anything further explained Monica is always available. Thank you
JO
jonathan garcia
i am here with Monica Mckenna at McKenna insurance services getting my auto insurance for my jeep and getting a SR22 filling to get my drivers license back. She has been very nice and helpful to me and my family and i strongly recommend her to my friends and family. Thank you Monica
JA
Jason Garcia
Definitely made me feel at home.. Thank you so much for everything. I really appreciate you working with my busy schedule.
MI
Mike Clifford
The best service and saved me money! Thanks Monica!
VA
Vanessa Sandoval
They are awesome :)