|Address:||6665 W Peoria Ave, Glendale, AZ 85302|
|Working:||9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–2PM Closed|
Absolutely worse service I’ve ever received . I walked in at 5:50pm asked to add my boyfriend to my account was approached by Mona Patel and was told she could NOT help me today because it toke 15 minutes to add him and it was in the POLICY after a certain time they can’ not do certain things . So I requested to close my account and she said okay . My boyfriend went to the teller window and spoke with Jorge Pacheco and demanded to withdrawal all the money in MY account. Never asked for ID and proceeded giving him MY money from MY account. After giving my boyfriend my money I told him thanks for asking for my ID and Jorge responded with he swiped your debit card and entered your PIN number. (Could have been fraudulent) We walked over to Mona’s desk while closing my account Jorge and another team member started talking about us as we clearly heard jorge . After it’s all said and done we walked out at 6:05 which would have been the EXACT same time as it would have taken to add my boyfriend . You guys lost my trust and loyalty . After banking with you guys 6+ years never going back and do not recommended anyone to bank with chase.
Horrible customer service! Every time I come here, the female teller is always complaining about her being the only one working and twice has told me she is only taking customers by appointment. What bank does that??
Absolutely the worst bank in the area. One clerk window and no one doing any semblance of work. I become infuriated everytime I have to use this hell hole of a bank.
I love coming here I am always happy walking in chase it is clean they are always smiling and I never have had bad customer service.
I love their hours on Saturdays, customer service - they have always been exceptional customer oriented
Pleasant people to work with, never any problems with this location.
Unprofessional teller provided terrible customer service!
Very friendly staff
Fawk this location
Worst bank ever.