Category: | Mortgage Lender |
Address: | 8150 Leesburg Pike #410, Vienna, VA 22182 |
Phone: | +1 877-887-1117 |
Site: | auroraf.com |
Rating: | 4.7 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–3PM Closed |
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James Harvey
Steve Haynes of Aurora Financial was extremely helpful. I was trying to close a refinance while traveling on business around the country. Steve and his associates bent over backwards to use email and faxes to get all the forms signed and processed. I was in conferences most of the day, but he was always available by phone to answer questions or fix problems that arose in my trying to get documentation remotely. When he wasn’t there, he had a alternate contact to help me. When the final closing was delayed due to delay in the IRS responding to verification requests, he arranged for my rate lock to be extended at no cost to me. He arranged for the title company to send a notary public to my hotel in Colorado to notarize the final closing paperwork. And Aurora had the lowest rate available for my loan, which was above the normal limit of $417,000. Unlike most other mortgage companies, which only offer a regular lower rate and a Jumbo rate, Aurora has an intermediate rate which was the lowest available. This was the 2d time I had refinanced with Aurora. The first time I had researched low rates on the internet. There were 3 companies with the lowest rates. Two of them had bad records of complaints. There were complaints about companies in the Western US which had similar names, but a close look showed that Aurora Financial of Vienna, VA, had an exemplary history. I was very happy with my first refinance and very happy with the second.
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BEATRICE CB
Great customer service!!! Louis T. and Maria B. were both great in assisting me with the refinancing of my FHA loan into a conventional loan. I contacted Louis on 04/03/15 and was able to close on by 04/20/15, but I chose to close later. I was able to obtain the lowest interest rate compared to other lenders I contacted. They worked with Global Title. Denise M. at Global was also great. Between Louis and Denise, my questions were answered quickly, efficiently, and kept me at ease. I would highly recommend Aurora Financial. Everyone involved did a wonderful job. Everything was done via email. The key is to have all of your paperwork ready to go. Definitely an A+ company.
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chris greer
I am an attorney and my wife is a busy senior executive at a large publically traded company. Very recently, we purchased a home in Southlake, Texas and used Aurora Financial for the loan. While I was initially skeptical about using a lender thousands of miles away from our locale, Aurora Financial quickly put my fears to rest. Marzetta Hamilton (the loan processor) and Louis Therot (the loan officer) were a pleasure to work with and were highly professional in all respects. In the end, the loan closed on time as promised and, more importantly, without any last minute suprises. In short, I highly, highly recommend Aurora Financial.
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I worked with Stanley Schurtz for refinancing my home. Stanley was very professional and prompt. The entire Aurora Financial team (Mario Jimenez,Janet E. Johnson and Maria Bouhou) provided exceptional support and service throughout the entire process. I got the best rate and they took care of all the services. Distance was not an issue at all although they are on the East coast and me on the West coast. They have a great network of professionals for tasks that had to be taken care of locally. I would gladly recommend them to my friends.
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Ivonne Lin
I contacted Aurora through Zillow referral with attractive mortgage rates. I got contact by David Gravely shortly after I queried about the mortgage. Dave was able to provide me itemized list of quote and rate with explanations to earn my trust at first place. Since I bought a short sale house, the process took much longer than usual. Dave / Aurora was there to help me through the whole process. Very easy to work with and also provided me a very nice rate. I highly recommend this company and my loan officer David Gravely .
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Halyna - Oleh Voloshyn
Be careful with Aurora. You might get inexperienced mortgage consultant, who will cause you a lot of expenses like appraisal fee, funds wiring fees, lost opportunity from sold equity, a time time time spent filling out all these stupid forms... a whole month of back and forth - to get a disapproval of mortgage at the end. At least Aurora admitted messing up the case, and we got $400 back from them, but this negative experience cost us much more than $400. Aurora messed up Russia in 1917, I should have known better...
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A Private User
My initial loan was financed by Arora Fin and when I decided to refinance, I shopped around and compared the rates and the closing cost. None of them were as low as Arora offered. My refinance went very smooth and fast. Worked with Stanley Mitchell, he responded very quickly with GFE, locked in the rates and followed up and processed my loan pretty fast. After singing the closing documents, the rate dropped a bit more which they honored me. I would recommend all my friends to Arora Financial.
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Brendan
My refinance with Aurora went smoothly. Aurora got us the lowest rate that we could find online. Our mortgage banker was Nick Odle. He was responsive and professional. They promised to get the loan closed in three weeks and it actually did close on time. There were a couple hiccups with providing documentation but that is to be expected these days. The extra documentation didn’t seem to slow down the process at all. I’m glad we worked with them and we plan to come back to them in the future.
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A Private User
My husband and I did extensive research on several companies before choosing Aurora for our refinance. Stanley Mitchell answered the phone the first time we called, and he was immediately very helpful. He answered all of our questions, and made sure we were comfortable with the process. Our application was filled out within 24 hours, and everything went smoothly after that. I highly recommend Aurora Financial, and Stanley Mitchell. In fact, everyone we dealt with at Aurora was just great!
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A Private User
Refinancing with Aurora was an excellent experience. After an initial conversation with David Gravely, a GFE was provided by return e-mail. [The numbers were right on! - there were no surprises at the closing.] The only glitches that occurred, with the title company, were quickly resolved as soon as Dave became aware of them. If you have excellent credit, a good loan to equity ratio, etc - I doubt that you could have a better experience than we had with Aurora.
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A Private User
We just finished closing our refinance with Aurora Financial. Great experience. Dave Gravely made it very easy. Started the process on 2/24 and closed on 3/9! And of course we locked in he lowest interest rate possible 3.625 for a 30 year fixed. Thank you Dave. Thank you Judy for making the closing very easy. I would recommend Aurora and Global Title to anyone who wants companies that are professional and caring.
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Jonathan Jones
We had a great experience with Aurora. We worked with Stan Schurtz. He was very patient and honestly answered our multiple questions (for example, the pros and cons of going with a lender vs a broker). The staff at Aurora were always available via phone and email and just overall provided excellent customer service. Stan and his colleagues were able to turn an otherwise stressful process into a very pleasant one!
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A Private User
After looking around and talking with several companies we opted for Aurora to do our refi because they had about the lowest rates and closing costs around. Everything went off as advertised and we closed on time and with flying colours. As a matter of fact, we liked them so well we have a new purchase ready to close, also on time, that they processed. Dave Gravely was very professional all the way down the line.
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Jan Kriz
We have worked with David Gravely. He was very helpful, explaining all the steps and answering all our questions. He picked our phone calls instantly and if not he returned them very promptly. Overall, we had very good experience with Aurora - they were very thorough yet speedy and efficient. Thus everything went smooth with no surprises.
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Laura Price
My husband and I needed to re-fi and Aurora gave us a great rate! Stan Schurtz was wonderful to work with - answered all of our questions immediately. I was always able to reach him by calling his direct line, so no computerized answering system or long hold times, which I really appreciated! Highly recommend Aurora and Stan Schurtz.
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Tom Harris
I chose Aurora Financial because their rates were the best; their fees were the lowest; and their reviews were top notch. I worked with Stanley Schurtz and everything went very smooth all the way through closing. He was very responsive and there were no surprises. I would highly recommend Aurora Financial to family and friends.
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A Private User
I worked with Stanley and Marzetta at Aurora and Judy at Global Title. Their help was excellent and it was great to deal with them all. The process was quick and I closed in within 30 days as Stan promised to me. I strongly recommended to all of them and I have already recommended to some of my friends.
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Alexander Schwarzman
This was the third time I refinance with Aurora Financial. This time I worked with Stanley Mitchell who successfully guided me through the intricacies of refinancing my DC condo and parking space (15-year fixed FHA loan). I highly recommend Stan as an experienced and knowledgeable mortgage consultant.
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Maryann Woods-Murphy
Janet Johnson at Aurora Financial helped us go through a smooth and successful refinance process from the first phone call to the closing. Everything was honest and open. Janet answered all of our questions and made sure we understood everything clearly. I would highly recommend this lender.
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Jennifer Wilson
I worked with Stan Schurtz at Aurora to get pre-approved for a mortgage to purchase my home. Stan was very helpful and took care of my pre-approval quickly and answered all of my questions throughout the process. I would recommend Stan and Aurora to anyone looking for a mortgage.
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A Private User
Aurora Financial provided a re-fiance home loan for me quickly (24 days) with the rate they adveristed and promised. Everthing went smooth and was completed with great professional service. My representive was Stan Mitchell and I would highly recommend him and Aurora.
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A Private User
I was very pleased with my experience with Aurora Financial and Stanley Mitchell. They bailed me out when another lender could not get me closed during my lock period for a refinance. Things went smoothly and I received a very competitive rate. Highly recommended!
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Aaron Wiseman
We worked with Stanley Schurtz on our home loan. He was very professional and very responsive. We got an amazing rate better than anything else we could find. I would use Aurora again in a heartbeat.They were ready to close our loan within a week.
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Marzetta Hamilton
The excellent service that we received with the entire staff at Aurora Financial LLC was really above what we had really expected. Just amazing and from the start until the end and our loan closed in less than two weeks. All stress free WOW!
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Daniel Clinton
Great service. Steve was a pleasure to work with. They closed on time and quickly! Very good communication and closing was a breeze! Very tech friendly and answered every question in a timely manner. Would do business again!
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Sandra S
I contacted Stan Schurtz at Aurora when I was looking to get a mortgage. Stan was very helpful and answered all of my questions and made the process easy. I highly recommend Stan and Aurora for anyone getting a mortgage.
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Christina Bowman
WeI were working with another lender who seemed to not have the process under control. I switched to Aurora and Nick Sebolao immediately assured me that he would make it a smooth transition. AND THEY DID IT FAST!!
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Shannon Campos
Excellent lender. Stan was very thorough and helpful in our refinance. He answered all of our questions, and the process was very easy and efficient, plus excellent rates. Would highly recommend them.
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A Private User
Dave Gravely and his team at Aurora Financial made refinancing very easy. I also worked with Global Title and they were wonderful, too. The whole process was pretty simple and very straightforward.
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A Private User
Aurora Financial gave me outstanding service and the best rate and lowest costs anywhere. I worked with Scott Kleinman who was always helpful and efficient. The entire process was painless and quick.
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A Private User
Stanley Schurtz helped us with our refinance. The process was very efficient and I was able to refinance much sooner than what my mortgage holder was offering. Stan is a pleasure to work with.
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Carla Schmidt
My husband and I had a great experience. They were professional and the process went smoothly. Our loan officer was very attentive and answered all of our questions. We would recommend Aurora.
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A Private User
Great service; knowledegable; professional; responsive; easy to work with; short time between application and closing. Very impressive. The whole staff was great.
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A Private User
Worked with David Gravely. Great service; knowledegable; professional; responsive; easy to work with; short time between application and closing. Very impressive.
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A Private User
Aurora was quick, efficient and straightforward to work with. Rates advertised among the best and closing costs were minimal. Would certainly recommend to anyone!
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Elizabeth Camm
Steve Haynes was great to deal with. He was very prompt in returning phone calls and following up on our process . Best rates as well 2.5% for a 5/1. Thank you!