Category: | Insurance Agency |
Address: | 109 Coliseum Crossing, Hampton, VA 23666 |
Phone: | +1 757-838-5050 |
Site: | geico.com |
Rating: | 4.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–1PM Closed |
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maxime defurne
The worst experience ever... I would even say a beautiful example of extortion. I am french, just arrived in the US so, of course, I know that I will be considered young driver despite my 10-year driving experience in France... well some insurance companies like state farm can take it into account but certainly not Geico. Anyway, I asked for a quote with the same conditions a french friend of mine got in the same situation I was, i.e. no US driver license, and I was expected someting around $150/month... I got first $260/month and it even goes higher up to $300/month when I asked for explanations for the difference between my friend and I. I got no answer. Obviously I never got any explanation,... maybe they wanted to take advantage of my new situation... will never know and it is too late, I don t care anymore. I am not the kinf to complain, but extortion and disrespect needed to be mentionned. I would recommend state farm or AAA.
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Allie Karnes
Mike Wilson did an awesome job with our home and flood insurance policies! We purchased a house and had to get a flood insurance policy as well as a homeowners policy and since we were not from this area, we were a little lost on the whole process at first. Our realtor put us in contact with Mike and he explained everything in great detail. He was always available to answer any questions and kept us informed every step of the way.
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Stephanie White
I want to thank Scott Trolling for the exceptional job he did today. He was so helpful. I needed guidence in the confusing world of rental insurance. He took the time to cross compare prices. I was delighted with the results. I actually ended up with more coverage and less capital outlay! Scott, again thanks. I only wish other businesses could learn a thing or two from your patient approach. Sincerely, Steph White
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Justin Kornfeld
Ashley Bullard set up my insurance yesterday. She displayed a great deal of professionalism and knowledge. Her customer service skills are very solid and I appreciate the time she took to answer all of my questions. Looking forward to keeping this policy for a very long time. Hopefully, I will never have to make a claim, but I have no doubt that the team there would look out for me if I did. Thanks!
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Johniece Clarke
Mike was excellent at assisting me with my auto insurance. Very professional, I felt assured that I was making the best decision by choosing Geico. I in no way felt hassled to add additional things to my policy. All of my questions were answered and everything was explained to me. I value exceptional customer services and Mike as well as Geico definitely has that. Thank you!
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Brian Parsons
Made the switch to GEICO after about 14 years with another company (that wears khakis). The experience has been nothing short of amazing. The service we received from Ashley Bullard was top-notch. She was informative and more than willing to go the extra mile to educate us about our coverage and just how much we could save. Thank you Ashley Bullard and GEICO!
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Fiorina Cavo
Great customer service! I called inquiring about a letter I received from my home loan provider. I got Mike Wilson on the phone and he was a great help from start to finish! Mike spent 30 minutes helping me get the information I needed. He was patient and kind! Kudos, Geico Hampton, for your dedicated employees and excellent customer service!
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Tony Hsu
I had a great experience working with Shana Pryor to sign up for car insurance. She was very professional, took her time walk me through the quote and answered all my questions very patiently. By switching over to GEICO not only saved me some money but I am also very impressed with the service I received from Shana.
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Linda McKee
Shana was very professional and excellent. She handled everything, considering my time and was very efficient. Only issue was the noise in the background in the office. That was very unprofessional and distracting. It would be very helpful if agents had private areas where they can speak with clients. Thanks,
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Jeremy Shaarda
Very friendly and fast service. Mike went above and beyond helping me out and answering all my questions. Very pleased with my experience. Mike, you are the man!!! To top it off, got an even better insurance rate than what State Farm was able to provide after being with them for 15+ years. Thanks again Mike.
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Toren Elsen
I was looking to change insurance to save some money and so submitted a rate request online. Shana Pryor called me to follow up on the policy. She was extremely helpful and made the process as easy as could be. I would definitely recommend going to Shana for any of your insurance needs in the area.
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Krztoff F
Michael assisted me with getting my homeowners insurance on a house I am buying. Communication was great and all my questions ere answered promptly. He communicated with my Loan officer and helped keep me on track to close on time. Thank you! ...I just saved a ton of money by STICKING with Geico!
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Alexander Davisson
Hampton Geico is amazing! Ashley Bullard went about and beyond to answer any and all questions that I had along the way. She also was very knowledgable in helping me make the best decisions to fit my needs. Thank you, Ashley for making this process as easy as possible! You are wonderful!
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Emma Chronister
Ashley was absolutely fantastic! She answered all of my questions, was very informative, and did what was best for my individual needs! If you want an insurance company with excellent customer service, and wonderful employees like Ashley, I recommend contacting Geico in Hampton VA!
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Tiffany Canody
Mike Wilson was incredibly helpful to me today! Not only did he set me up with a great home/auto bundled policy, he was kind and courteous and very patient with my lack of knowledge/information needed to finish up the policies. In a very stressful time, he was incredibly helpful!
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Lee Cypress
Ive been dealing with Ashley Bullard, and the level of service is second to none. Not only is she a hard worked and gets things done quick, but she is extremely competent in her field and explains things very well to anyone less knowledgeable. She will fight to get things done!!!
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Travis Bullard
Ashley Bullard is the best GEICO employee out there! She is so helpful and cooperative. Such a smart woman who knows what she is talking about and is passionate about helping others to the best of her ability! I would definitely recommend her! GO GEICO!
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Anonymous
I highly recommend Ashley as an insurance agent. She did a great job of providing me information and great rates for my renters insurance as well as my car insurance. Top notch customer service, very knowledgeable and helpful. Thank you!
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Kay Marie
We are new Geico customers and were thrilled with the customer service we received. Mike Wilson answered all of our questions and took his time to explain in detail all answers to our questions. It was an outstanding experience!
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Amanda Faye
I really appreciated the thoroughness Ashley provided. She really "broke it down" for me, so I could understand what I was purchasing as opposed to trying to "push" me into a sale. I am so thankful I made the switch to Geico!
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A Private User
I switched to Geico and saved hundreds of dollars a year. I found the local Hampton Geico to be very helpful. Their staff seemed really knowledgeable and very friendly. Only took a few minutes to save a lot. Thanks Geico!
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Patrick Seifert
Ashley Bullard went above and beyond everything that I expected! She was highly motivated and expedited all of my insurance needs. I highly recommend her and her office and look forward to many years of service with them!
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Chris Huang
I received great customer service a few days ago from Wilson, Michael. The experience was truly magnificent and a enjoyable one. He was very professional and we got a lot done during my visit. Again great service by them.
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Janet Davis
Dealing with Mike in the office for my policy service has been wonderful. He was thorough and ensured that I had the coverage that I needed. It was a pleasure working with him and the staff at this office!!!
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Alex Hockaday
Mike Wilson is a great agent at this Geico headquarters he helped me out on getting a low quote on my auto and motorcycle policy plus I know the owner of this store and they are very great people
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Chelsey Parker
This Geico office is a great one to do business with! Ashley Bullard went above and beyond the call of duty to help me out and see where I could be saving money! Very professional and very nice!
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Tammi B
Two thumbs up for Ashley!! She handled herself very professionally while she answered the questions we needed answered. Ashley made getting insurance through Geico an enjoyable experience!!
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Tiffany Gump
Outstanding business and team members! Ashely Bullard was not only professional, but very knowledgable. I am ever grateful for all of her handwork to answer every question that I have had.
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Tiffany Hooper
Mike is awesome!!! He was very informative and answered all the questions we had. He definitely put our minds at ease when it came to raised concerns about selecting insurance.
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Kaitlyn Xox
Ashley was very helpful in explaining the details of my policy. Not to mention she was able to get me a considerably lower price than other companies. Definitely recommend!
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Margaret Howard
Elizabeth Roberston mad my experience amazing! She is absolutely the best agent to work with! I really appreciate her professionalism and her courtesy.
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Belinda Lupton
Geico has been great to our family and has always provided great customer service! Ashley would be a great agent to have handle your insurance needs.
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Ronnie Monk
Scott has been very helpful and very easy to work with. I highly recommend GEICO Hampton. They offer great rates and great service!!!
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Jessica Rawles
Mike was amazing! I hope he gets promoted to store manager! He helped me out a great deal!!! Kuddos to MIKE at the Geico in Hampton!
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Rachel Collins
Ashley Bullard was very helpful in getting my motorcycle insurance set up. She explained everything and made it a smooth process!
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Noah Stickney
This office has great customer service! Ashley Bullard was the agent that helped me and she was extrmely friendly and helpful!!
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Elizabeth Safranek
Mike helped me answer all the questions I had concerning renters insurance. Thanks for all the help and finding me a good deal!
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Tanner Pruett
Ashley was very helpful when it came to helping me getting my boat insured. She is a very good employee for your company!!
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Ebony Kirkpartirck
Scott Trollinger was a wonderful help. I am so glad I chose GEICO because the savings are tremendous. Thanks again Scott!
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jeff caldwell
Mile helped me out and convinced me to drop farmers for geico, super nice and 100x nicer than my last agent at farmers
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Nicole Pierce
Mike did an AWESOME job with helping me get set up with homeowners insurance, he was very helpful and knowledgeable!!
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Pooja Patel
Thank you for your help in getting us covered with auto and renters insurance Mike. Thank you for a great service. :)
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Ryan Rasberrie
i love this store.. scott is amazing and he gave me his banana.. no pun intended.. :) i loved the service i received.
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Rebecca Taylor
Great service, answered all my questions and call me right back when I had a question. Would recommend to everyone.
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Abigail Nickle
Ashley and Greg were wonderful! Great service all around, they really helped me get exactly what i wanted/needed!
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Jessica Castillo
Liz really explained everything thoroughly and made sure that I understood everything. She’s absolutely amazing.
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Mikaela bullard
The GEICO in Hampton is very informative, and Ashley is very passionate about her job and all that she does.
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Cody Watson
Mike Wilson, was extremely helpful in getting me my quote and renters insurance nailed down. Really great!
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Kristen Kelsick
It was lovely. Ashley Bullard was an amazing help. Great costumer service. She deserves an award.
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Sharon Tyler
Michael Wilson is always available to help when I call. His expertise is an asset to GEICO.
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Jannai Bullard
Ashley is one of the most considerate people I know. She always put others before herself!!
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Zeb Cannon
Mike did a great job! Was very fast and friendly. Highly recommend this Geico office!
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Eric Burns
Mike was great I would definitely go to him for any insurance needs. Thanks a lot!!!!
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Chris Weyandt
Mike did a great job setting up my auto loan. Saved me half of my old policy. Thanks
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Brian Stalnaker
Mike hooked me up! Easy to work with and gave me lots of options to decide from.
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mantastic101
Mike did a great job with my car insurance! He made it easy, fast and enjoyable.
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Corrina Jost
Great staff! Friendly and helpful! Patient and has a very welcoming atmosphere!
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Preston Saks
Shana Pryor was awesome and made the whole process of buying insurance so easy.
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Katy Ryan
Thank you Mike. Great customer service. Would recommend this agency to anyone!
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Shanna Simmons
Thank you Michael Wilson for your wonderful and speedy customer service today.
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Genivene Ward
I had the pleasure of working with Ashley today. She was wonderful and fast
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Brian Woodson
Had a great experience, Mike was knowledgeable and very easy to work with!
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Janet Brickley
Mike Wilson was very helpful and made the process quick and easy. Thanks!
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Jared Fiedler
Fantastic@ Saved me much more than 15% on my car and home insurance!
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Jeanette Cardona
Scott did an amazing job with my homeowners and flood insurance.
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Jennifer Wells
Thank you so much Ashley! You are great to work with!
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Jonathan Moore
Ashley Bullard needs to win because she is awesome
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Kirsten Copley
Had a great experience, Ashley was very helpful!
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shelly boone
Scott did a great job with my home insurance!
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Brian Gallagher
Great service. Very helpful and personable.
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Hunter Gibson
Ashley was very helpful and attentive.
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Erin Freeman
Thank you Ashley for great service!
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Aaron Lane
Thanks Mike for you assistance.
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Jack Johnson
Beverly should be fired.