American Family Insurance - Shane C Pinneo Insurance Agency In

Reviews 7

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Brandi Jessop

Way unprofessional team of employees. Called Dec 12th looking to sign up for new insurance. Spoke with Alex who went over questions with me to get me a quote, when he said it was taking a little bit and he would have to call me back. Never heard from him after a week I called again. Spoke to a woman this time who asked me the same questions saying Alex had not saved anything. After 20 mins she said the same thing that she would call me back in a little bit and never called after 4 days. So I called AllState and got set up. I am all about customer service and would not recommend this team to anyone that actually wants to get set up with insurance.

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Nick Wilson

I have been with American Family Insurance company for years, specifically the Shane C Pinneo Insurance Agency. I have been very pleased with the work and service they do for me. Alex is my agent and always make sure my bill is correct and personally gets back with me if I have any questions. I have recommended him to my friends and family and they have been very pleased as well.

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Javier Cervantes

Coming from the insurance industry I know how much time and energy it takes to run an agency. Shane and his team consistently stay on the ball and are always there to explain the ins and outs of my policies. I typically work with Alex Espejo and he is by far the most attentive agent I have ever worked with. Highly recommended!

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Nicole Leavitt

I have been with Shane Pinneo Insurance Agency for a couple years now. I have always been treated like family! Rates are fair and the staff is well informed. Denise has gone above and beyond to provide the best and most honest recommendations for my needs with insurance. You will not be disappointed with this company!

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Rosanna Morera

Great customer service! They are always friendly and attentive, quick to get back to me when I have questions about my policies. I always recommend family and friends to get their insurance through Shane and his staff.

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Aki Hummel

I have used Shane for insurance for multiple properties and vehicles for years. He gets good rates, for the coverage, and has always advised me properly. I would highly recommend this agent.

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Jake Torrey

Shane is a great agent and really takes care of his policy holders. I have been insured with him for over ten years and never had an issue.

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