Category: | Mortgage Lender |
Address: | 339 W 13490 S, Draper, UT 84020 |
Phone: | +1 801-619-7300 |
Site: | team101.com |
Rating: | 4.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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john larsen
My experience with Academy Mortgage in SLC, Utah was nothing short of fantastic. I started off working with Austin, who was very helpful, answered all of our questions, and set my wife’s mind at ease, which isn’t easy to do. My credit score was boarder line, so Austin is the one who suggested a person for me to call to help get my score back up quickly, no kidding, 30 days and it started moving up, and it hasn’t stopped going up yet. Next I met Tamara, who again was very knowledgeable and helpful. Tamara is who we worked with the most I would guess as she kept us up to date on all of the information and processes at least a couple of times per week. Next was Jeff, our loan officer, what a great guy to work with. I know how busy these guys are, but Jeff never rushed us, as we looked at several options and ways that we could get the loan using my VA Benefits, with the lowest interest rates, and greatest upside for my wife and I’s situation. Last but not least I had the pleasure of working with Jennifer. Once we started to provide our letters, forms, W-2’s and all of the other pertinent information needed, we began working with Jennifer. She kept us organized and on track. For having so many loans being processed at the same time, and all of the information that she gathers on a weekly basis, this girl was laser focused, and was totally amazing. Jennifer made sure that all of the “I’s” were dotted, and the “T’s” were crossed before the underwriter ever got the packed. I have no doubt that the underwriter knew that his job was made much easier because of Jennifer’s thoroughness. I would Very Highly recommend Academy Mortgage to all of my friends, family, and neighbors in the future!! Five Stars every day of the week!!
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Adam Smart
I originally published my review under the South Jordan location by mistake. We have now had our loan about six months and the servicing of the loan has been transferred twice! The transferring is annoying to say the least. I know one lender we considered said they would not transfer a loan... My original review follows: My wife and I bought a Candlelight home and Academy Mortgage was a preferred lender. We were told there was a financial incentive and that Academy would match competitor rates, so it was a no-brainer. Academy continually told us that we would be happy with our experience and that they would match a rate. We came to find out that in order to match a rate we had to use our incentive money. Closing time neared and as we debated rates, rates increased, and we ended up worse off than if we had worked with one of the lenders we had originally planned. I am not impressed with the lack of attention and care that we received and could not recommend Academy as a lender-
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Austin Roberts
Eric Robinson my Loan officer was great!! He was very helpful with explaining the structure of the loan and what loan would be most beneficial to me . Everything was great from the rate, terms, and even the little details like no extra payment fees etc. They only reason for the 4 star rather than a 5 has nothing to do with the actual service or anyone I was in contact with but because they sold my loan to the most corrupt, fraudulent, shady bank in the U.S. Wells Fargo. To add to that they sent me 4 emails, and 3 texts to give them a 5 star review, I do not think you should ask for a review let alone 7 times. Also I have a 3 inch thick stack of mail from Mortgage insurance companies trying to sell me mortgage insurance due to my info being leaked. I would recommend Academy to a friend.
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Brittney McHaley
This was our first home buying experience. Can you say stressful. Friends and family told us it would be but Jeff Morgan with Academy Mortgage was AMAZING!! He seems to be a very busy guy but never let us feel that. We never felt like we were just another loan. Jeff and his team (Tamara and Jennifer) were very kind and helpful as well. They answered all our questions and always made us feel very positive about the loan going through. My husband and I would recommend Jeff and his team to anyone! They really were great! If we ever have to do another mortgage loan it will definitely be through Academy Mortgage!
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Cristhian Toruno
I have purchase two homes using Academy Mortgage as my lender. The process was not easy due to my situation. But they were able to get me the lowest possible interest rate, with the most affordable loan plan for me. They made a nearly impossible process, fast, smooth and affordable. I am hoping to buy a third home next year and I will be going back to Jeff an his team at Academy Mortgage. I will say that the most valuable part of my experience with them was learning about all the ins, outs and the tricks of the Real State market and the home lending system.
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Dayna Fullmer
Jeff and Tamara at Academy Mortgage are simply amazing. Buying and Building a new house is stressful at times and they made the process easier on us. They are quick to get back to us whenever we had questions, they were very responsive and very professional. They always treated us with genuine compassion - at no point felt like just another customer to them, we felt they had a vested interest in us as individuals and not just customers. We would recommend them to anyone as we had a great experience with them and their team.
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Lynne Peterson
We had a fabulous experience working with the Morgan team. We were treated with respect and professionalism during the entire loan process. They were patient with us as we gathered the necessary information and documents. They were willing to explain and keep reminding us why they needed the plethora of documentation required to complete our loan. All the new regulations made it an overwhelming experience, but we did it thanks to the expertise and kindness of the great employees at Academy Mortgage.
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Candice Thackeray
Jeff Morgan and the Morgan team have been great to work with! This is the second time we are doing a mortgage through them. The first was when we bought our first home 2 years ago and now we are refinancing our mortgage. Those that I have worked with from this team have all been friendly and knowledgeable. They have also been great with their responses to emails and calls, replying in a timely manner. Thank you Morgan team!
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Alan Anderson
For me the biggest surprise about the lending process is that there were no surprises. I have had other experiences where a day or two before signing I will be asked to provide some additional document or jump through some additional hoop. I expected more of the same from Academy, but to my delight the loan was just simply DONE! Everything that was needed from me had been turned in weeks previously. Great process!
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Mindy Miller
My entire experience was fantastic. Specifically working with Jennifer. She was courteous professional and always available to answer questions. The loan officer Jeff was incredibly knowledgeable, obviously he knows a lot about his trade. The Morgan team did an excellent job in all aspects. I was pleasantly surprised when they told me we got to close 7 days early! Talk about above and beyond customer service!!
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Adam Skousen
I had a great experience purchasing a home and securing a mortgage through Academy Mortgage. My loan officer, Erik Robinson, was knowledgeable and helpful every step of the way. I loved being able to review documents and sign electronically which reduced the need for face-to-face or phone conversations. However, I still knew I could call or email him at any time and have my questions answered.
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Stefanie Naden
The team at Academy Mortgage was very proactive in reaching out to me. I always knew what documents were needed and when. Everything went smoothly thanks to the competency and friendliness of everyone I worked with. They ran multiple scenarios so that I could weigh all of my choices. I never felt pressured and always felt like I could reach out with any questions and get honest answers.
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Travis Jones
I have worked Erik and his team twice. Once when buying my home and a second time when refinancing my mortgage. Erik took the time to walk me through the details each time and made sure I was informed about all of the decisions regarding my mortgages. I have complete confidence and trust in Erik and his team at Academy. I would recommend them to any of my friends and family.
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Lindsay Marques
We really appreciated the assistance and care Deidre Kay from the Academy Mortgage gave us when we purchased our first home. She was on top of the process the entire time and helped us with all of our documents and assisted us step-by-step. We felt comfortable throughout the entire time knowing she would be there should any issue arise. Thank you Deidre!
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Andrea Thompson
It was a pleasure to work with Wendy, she made sure everything was in order and she explained everything to us, she returned emails and calls in timely manner ever after hours, I will defiantly recommend her to anyone looking for help in the financing department, Thank you so much Wendy, Because of you we are Buying our FIRST house,
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Danielle Walker
We just closed on our new house and we used Jeff and his team. They are amazing to work with and they are accurate, friendly, quick, and they just know their stuff. I never had to wonder what was happening with our loan because they kept me in the loop the entire time. If you are in the market for a house, you need to call them.
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Garrett Waters
Everyone I dealt with during this process was great. From start to finish, there was always someone keeping me in the loop about what was happening with my loan. Jeff Savage was so good at keeping in touch with me and answering all the questions I had, and being a first time home buyer, there were a lot. Great team!
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Realtypath Executive Broker
The Jeff Morgan Team is the best! They treat my clients like their family. They really promote me as the best Realtor and part of their team. They always close the loan on time. They beat all the other competitors when my client is trying to choose who to use for their big purchase. Steve Perry Realtypath LLC.
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Kent Spafford
They came through for us when all our chips were down. They went out of their way to fight a battle for us that they could have easily dismissed. I really appreciated their concern for us as people and their kind gestures to show they really care. Jeff, Tamara, Jennifer and team are wonderful people to work with!
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Levi Pardon
Originally, we were going to go with Quicken Loans, but a realtor referred us to Academy and after speaking with Eric, we decided to go through Academy. Eric and team communicated with us every step of the way. Not only did they stick to the timeframe put in place they assisted us with staying on that timeframe.
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Matt Patrick
CJ and Tamara were very helpful as we built our home. They were always extremely quick to communicate and respond to my questions, and were willing to take the time to educate when needed. Jennifer did an excellent job gathering and organizing all of our documentation to make closing a quick and simple process.
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Matthew Donohue
As a disabled Retired Navy Veteran, I assumed it would be easy to buy a home with a VA loan. Not necessarily true in Central California - buyers paying cash out bid me on literally over 30 homes. Academy mortgage not only helped in securing a loan, but were extremely helpful to me throughout the entire process
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Sydney Allen
Jeff Morgan and his team were great! They were very responsive and kept me in the loop each step of the way. I felt very comfortable and confident in knowing that I was in good hands with Academy Mortgage and would undoubtably use their company in the future. They come highly recommended from me!
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Stacey Carlsen
I would never go to any other team for my mortgage needs. As it moves through the process from one person to another not one of them ever leaves me hanging. I am aware of what phase my loan is in at all times. It is always a very smooth process. I refer everyone I know to Deidre and her team!
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Whitney Williams
As a first time homebuyer, we of course went into this process with lots of questions. We never felt like we were being "annoying" by asking question after question. Jeff, Jennifer, Tamara, and Gavin made us feel comfortable right from the start. We would definitely work with them again!
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Brett Butler
My experience was fantastic. They were very competitive with their pricing and the entire process went smoothly. I highly recommend using The Morgan Team. My loan originator put in significant effort to ensure that we had all of the necessary documents well ahead of time.
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Kimberly Hill
Academy exceeded my expectations with their knowledge of the loan process and their execution and completion of my loan. They helped me to understand exactly what loan was best for me and walked me through every aspect of the process. Thank you The Morgan Team for everything!!
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Bekka Chipman
Being a first time home buyer can be a scary experience but Jeff Savage and the team at Academy Mortgage worked hard to make it an easy process; they answered all our questions, kept us update and generally cared about our family. I would recommend them to anyone!