Service First Mortgage - The Richard Woodward Team

Reviews 19

SC

Scott Beal

Each time one of the team members said something was going to happen - it did. Every time one of the team members told me they would do something - they did. Richard, his assistant Kenda and his processor Jan were instrumental in providing us with the best rate, and the best plan we could get. Every time I called, the phone was either answered right away or my call was returned quickly. Never once did I suspect that they were avoiding me and we closed when we were supposed to. I will be back when I buy my next home in a few years and I will certainly recommend this team to everyone who I hear needs a home loan. After all of the horror stories you hear about buying a home the loan process with Richard and his team was truly the easiest part of the deal. Thanks for having integrity and the highest level of customer service I have experienced in this field.

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Jan Halfacre

Love working here! I have worked with Richard Woodward for the past 7+ years and I am constantly amazed with the way Richard does business. We both have the same philosophy of customer service. We understand the mortgage loan process can be scary the first time through, as well as the second or third time, and we try our level best to make sure everyone understand the process. We communicate every step of the way, so the borrower and the real estate agents never have to wonder where they are in the process. We try to answer phone calls and emails quickly so that you are not left hanging with questions. We actually miss our borrowers once they close on their loan, and look forward to hearing from them when they are ready to move again.

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madelyn adams

The team worked very hard to get me into my first home, Jan was a rockstar and Richard answered every phone call each time (there were a lot!). I highly recommend their services, especially to first time buyers, they thoroughly explained the whole procedure and made it a lot easier than I thought it would be. Thanks, guys! You have my stamp of approval!

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Ryan Leopold

I have worked with thousands of Loan Officers over the years and I can say that Richard is one of the true innovators and leaders in the industry. Richard uses some of the latest and greatest tools to stay better connected and accessible to his clients and partners. I love what you are doing Richard, keep up the good work!

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victor delarosa

Richard Woodward was amazing from day 1! He was always there from the beginning and helped us lock our home. If I had any questions him and his teams would literally take minutes to reply. They never pressured me into anything and they were extremely informative. Highly recommend you use Richard and his team!

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Tenant Email

Richard & his team are fantastic. I financed my 2nd & 3rd houses through him, all upgrades from my previous homes, and their service was nothing but great each time. They are very competitive on interest rates / terms, close as promised & are good at communicating with the buyers. I highly recommend them!

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Cheryl Johnston

As a real estate agent, I have worked with many lenders. This team is OUTSTANDING! Never had to follow up on anything. They kept me constantly updated as to the status. Smoothest transaction I have ever experienced. Very professional team. Recommend this lender to all clients!

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Cindy Spurlock

I have used Richard for my personal mortgage several times, plus, I refer him to all my customers. He is prompt, professional, and his team provides great service! He has access to many different types of loan programs and the best rates! Definitely give him a call!

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Jared Benson

Richard is great! He is always looking for new and innovative ways to help realtors and their clients with any type of product they may need! He also partners with others in the real estate industry to help educate others about lending and home renovation topics.

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Ashley Capehart

Mr. Woodward was very polite and patient with me as I asked many quesitons. He explained everything so I could understand what was going on and made me feel comfortable purchasing my home. Mr. Woodward also keeps me up to date with new informaiton as well.

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MA

Mark Lincoln

Thank you so much! Richard and Jan, This whole process was stress-free and effortless. I really appreciate all your help and professionalism. I will absolutely pass your contact information on to my family and friends.

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Bob McCranie

Richard Woodward is a consummate professional always willing to help with any questions and to work hard for his clients. If you have any mortgage issues or simply need advice on your financial options, call Richard.

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Ricardo D.

It was a pleasant working with Richard and his Team, the way they help me to understand pros and cons of different loans and to do good choices in deciding what loan to choose. Thank you Team.

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Peggy Glover

"Richard was worked with a buyer on one of our listings. Very impressed with his service, orientation and presentation. We look forward to working with him again. "

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Amanda Brown

Richard is great to work with. He is easy to reach, very knowledgeable and helpful, and always closes on time, if not early! He is a great pleasure to work with!

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Kevin Lewis

Richard and his company did a great job of processing the loan for the buyer of one of my listings in the Lewisville area!

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Guha Prabakaran

We had a Great experience

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Lucia Jimenez

Great service

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Nina Thompson

Excellent!

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