Category: | Insurance Agency |
Address: | 8318 Pat Booker Rd, Live Oak, TX 78233 |
Phone: | +1 210-888-8220 |
Site: | agents.allstate.com |
Rating: | 4.7 |
Working: | 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–5PM Closed Closed |
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Shantell Cheatham
He was polite and super professional his staff not so, I was super disappointed by them. They asked me to text my last card to them which I did and later someone from his office wasn’t paying attention and text me back the dirty laundry of their personal life. I was shocked to say the least. When I responded back they had the wrong number I got the shocked response that it was an accident. Everyone makes mistakes but I’m kinda like why weren’t they paying attention in the first place. They whole thing made me question was I sending my information to a company phone or to a personal phone and some employee was just wandering around with my personal information. I kept the policy mike was very professional. Plus he worked with me with my rate which is why I stayed but that incident just about made me switch. Be careful if they ask you to text your cards or any information, if I could go back I’d have sent it all via email to a company email.
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Cameron Kresta
Bought a new 2016 truck and had all four tires stolen by some young thugs(still mad about it to this day). However, Michael Farris and his team at Allstate did everything in their power to get all four tires replaced as soon as possible and were very empathetic with my situation. When the commercial says "in good hands" I felt that very way. So happy I moved over to Allstate.
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Melodie Ristau
Completely unethical. Tried to purchase coverage for me and my son. My son was never covered under his policy and Michael Farris lapse my start date of coverage for a week in order to receive a kick back from Allstate. Worst insurance agent on record!!!!!
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Frank Mangrum
Been a customer since June 2016. Find your agency to be very professional and friendly. Have not filed any claims to date, so I can not comment on that portion of your business. Only negative is that your auto coverage seems to be priced too high.
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Wesley Farris
Michael Farris treats his clients like family and goes the extra mile to save you every penny. I recommend him for all insurance needs. Great service before and after the paperwork is signed. Simply the best.
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Diana Navarro
My experience in obtaining insurance was great. Not only did I receive a great rate on home and auto insurance, but I was able to purchase life insurance for my family. The staff was courteous and helpful.
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henry napier
We have been very happy with everything you & your claims adjuster Brad Frampton have done regarding our claim from hurricane Harvey. Very polite & helpful. Thank you, Henry Napier.
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Tammy Walker
I give 5 Stars with Agent Michael Farris. He and his staff are very professional and i am very satisfied with their Service. I highly recommend. Sincerely, Ms. Tammy Walker
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Wally Rod
I hightly recommended this agency there very helpful and hector is a very professional thank yiu Michael for having great customer service like hector
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Armando Hernandez
Michael Farris will listen to you and then help with your insurance needs. He truly does care and will take care of you. Thank you Mr. Farris!
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Jay Taitano
Very informative, genuine but most importantly friendly! Thank you for an easy insurance policy setup!!!
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lee pines
Very professional, knowledgeable, and truly cares about his customers! Michael is a real good man!
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efrain garza
Great staff very friendly and courteous, they treat you like best friends not just a client
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Betty Huitron
Always helpful and ready to explain everything clearly.
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Derrick Kinsey
Best place so far very friendly staff!!!
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David navarro
Great service and very knowledgeable
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Bill Torres
Awesome Agent, Very Professional