Category: | Business to Business Service |
Address: | 1054 St Andrews Blvd, Charleston, SC 29407, USA |
Phone: | +1 843-371-3817 |
Site: | charlestonscmerchantservices.com |
Rating: | 4.4 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Phillip Burke
Was wanting to talk to someone about switching card processing services, but WAY too much overselling when attempted. Got "cold call" from Tammy, was able to quickly and efficiently get information emailed, best deal up front (been dealing/negotiating with different merchant systems for 20 years, didnt need schooling). She got me info quickly, Miek Werner followed up with any other questions, installer was VERY professional and efficient, no interruption to daily business. Highly recommend!
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Derick Siebert
One of my customers had a Point Of Sale system Crash, killing the computer and the Hard drive. There was no Backup available for data restore. The previous Credit Card Processing Company was no longer in business, and therefore had no Technical support at all. We called Mike Werner, and within 2 hours, he had the customer back online, processing credit cards. Great Guy, Great Support team. Would recommend highly, and will be recommending him and his team to all my customers...
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Cassy Smith
Our company has used EMS for years and our service Rep Ronnie Petersen is the primary reason we have stayed with EMS. Ronnie knows everything about how to trouble shoot equipment, makes sure we have the most current programs, and even assisted with sales service follow up for a new account which was beyond his service duties. Follow up and response time is immediate. I would absolutely recommend EMS to anyone needing to process credit cards for their business.
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Sak Anderson
We have been doing business with EMS for almost 2 years now & they have always been very helpful. They provide us with the best service. An example of their 5 star service is when Hurricane Matthew came thru our credit card machine died so we called them & told them issue & the next day Ronnie came by & installed our new credit card machine. It is great having them local. We are very happy with our relationship & would definitely recommend EMS.
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mike Powers
E.M.S. provided us with undivided, personalized attention as our business grew. Providing instructions on the personal equipment and inventory tools; the entire staff was dedicated to give us the most bang for our buck! Please consider using Electronic Merchant Systems for all of your electronic "Point of Sale" needs. ~ Michael Powers
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Kristen Dangerfield
I was having problems with my account and called in to talk with someone. I got Mike on the phone and he was great. My problem was resolved by the next day. He called and text me continually to keep me updated on what was going on. He was awesome. I appreciate him treating me like my problem was truly important.
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Wendi Smith
EMS has been an incredible team to work with, I would highly recommend them. Their professionalism and response time is always on point, even willing to go above and beyond on the weekend. They create a relationship with their clients and are so attentive to our company needs.
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David DeRego
Company is upfront and honest. If you have an issue they will work with you to resolve it. If you are a new entrepreneur or grizzled veteran business owner they will help you out.
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Tim Smith
This company held funds for 5 days before notifying me there was any issue. It caused dozens of problems and the corporate office was a nightmare to deal with. Use someone else.
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Elite Health Solutions
Great local customer service, always address any problems quickly and effectively. Would recommend them for CC processing.
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Hany Allam
I had some issues about the rate increase but after I spoke with them they fix it and got it back straight thanks
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Kara Nosti
Good install ....could work on their communication a little bit. Overall good experience.
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Greg Clark
They have the best rates and free paper too. We have been with them for 10 years.
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Mike Price
I would recommend EMS.