Equity Insurance Company

Reviews 24

CH

chris murray

Worst company ever.....was hit by one of their insured drivers....that was 2months ago......same experience as all other reviews....they will lie ,hang up on you,,,refuse to get supervisor. .....ive had to turn this over to the state insurance commission office....they have started investigation. .... in the mean time I hope and pray that one of these horrible people are in a car accident with heavy bodily injury aad while they are in the hospital they use that time to think what horrible people they are

---

JO

Joseph Spahr

Your company stinks. I have called my adjuster several times and left a message four separate times in the last two weeks. No response. I called this afternoon and asked to speak to a supervisor. The operator who answered the phone first claimed to BE a supervisor, then was very rude and condescending. Finally, after taking my name and claim number, she transfered me to an actual supervisor. Edit to add: My adjuster is also Monica Garcia. Four voicemails in two weeks. No returned calls.

---

HU

Hunter Greif

trying to get my window replaced after it was busted out they called me one time i missed the call due to being in the hospital now i cant get them to call me back they say they have been trying to get ahold of me i have received only ONE call. horrible experience thinking im gonna have to suck it up and go back to paying outrageous prices for geico but at least thry get stuff done

---

PA

Paige Cunningham

Dealing with the claims department is an absolute nightmare. Some of the rudest people and by far the worst customer service I have ever experienced. Getting my truck repaired has been the longest process ever for numerous reasons. Mynow stuck in a shop waiting on Equity to pay their part so I can pick up my vehicle. I strongly advice people to take their business elsewhere!

---

BA

bammer !

Its even nxt to impossible to even pay my monthly insurance payment, the customer service is not very helpful at all, the lady i talked to sounded like she was on some sort of tranquilizer....almost as bad as casualty corporation except casualty happily took my money no problem, but this equity insurance dont like money i guess.

---

LI

Linda Bishop

I called the night I had my accident and left a message of what happened ,and to please return my call asap,no call back,I called and left another message,day 2,still no call back,I called them again and finally the claims lady finally answered..only to be rude....this is a HORRIBLE company,I would not recommend them to anyone!!

---

AN

Angelica Lee

Horrible customer service and my claims agent was rude and disrespectful. Momica Garcia NEVER answered my phone calls. Took months to settle.My injury claim was supposed to be sent to me about a month ago. I never received anything so I called back and they said that they forgot to send it. Really??

---

LI

Lisa Mccarter

Pray you are not hit by anyone with this insurance and if you are, goodluck getting your damages covered. No return calls after leaving several messages. Was finally told they closed the claim because they didnt hear from us? Getting an attorney is our only option. Claims adjuster is Kendal Hanes

---

AL

Alicia Briggs

About as useful as a poopy-flavored lollipop. I was hit by one of their insured, so it makes sense that they ignore me AND give me attitude when I bring up their poor service. After seeing all of these complaints, I see fit to contact the state attorney general and file a formal complaint.

---

KA

Katelyn Ring

Absolute worst customer service I have ever experienced with an insurance company. It took 2 months to get a situation handled and that is after calling and emailing nearly every day. People, beware of using this insurance company. It will save you a huge headache in the end.

---

HE

Heidi Simpson

Their driver hit me over 2 weeks ago & just got the adjuster (Monica Garcia) to call me today. She was so rude & hateful!!! After reading the current reviews, I will NEVER recommend Equity Insurance. Horrible people & horrible service!!!!

---

VE

Veronica Postelle

this place is ridiculous. Rude!!!!! unresponsive!!!!!!!! the guy who hit me days ago is insured thru Equity and i have been trying to reach them for days now. This place is a joke....seriously!!!!!! they dont even deserve 1 star.

---

JA

James Day II

If I could give 0 stars I would, they do not answer the phone or email, they do not have intentions of working with you in any way. They always have and excuse, dirty cheap insurance company - my lawyer will be contacting you.

---

PA

Paige Johnson

They suck never call me back I call at least 10 times a day. Lady is very rude their driver ran a light and hit me. 2 weeks today and it felt like it happened yesterday because they have done very little to make a settlement.

---

DE

Denean Pryor

Terrible customer service. Like most on here that have written bad reviews, their insured rear ended us and they will not call us back and take care of it. It has now been a month since the accident.

---

MA

Mark Davis

Their customer hit me over a month ago and I am still fighting with them. They will not call The Body Shop back or give them the proper paperwork to get this fixed. This is not right!!!

---

DA

David Jackson

This is the worst insurance i have ever had to deal with. Constantly changing the premium rate. The nickle and dime the consumer. Absolutely the worst.

---

CL

Clinton Franklin

Poor response. Have never gotten a call back after leaving several messages.

---

LI

Lindsey conner

They suck! You have to call over and over for them to do anything.

---

AL

Alex Soto

terrible customer service. No help at all

---

CO

coltin turner

Awesome place great service and people

---

BE

Bear Hawk

Worst insurance you can possibly get

---

ER

Eric Blankenship

Great people and place

---

PE

Penelope Prewitt

They sucks

---

---

25 most recent searches

---

---

See also other insurance companies: