Category: | Insurance Agency |
Address: | 108 North Statesville Road, Huntersville, NC 28078 |
Phone: | +1 704-659-2141 |
Site: | sumins.com |
Rating: | 4.7 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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Kimberly Haigney
We had only been customers of Summit Insurance for less than a year when our new construction house burned to the ground in the middle of the night. Rob and Lisa were on the scene only hours later, and with their help, 100% of our claim was paid within only 2-3 weeks. We were told that these insurance investigations can take months and that we would have to fight to get our money back....not with Summit on our side! Less than a year later we have rebuilt and are happily settled in our new home. Rob and Lisa continued to fight for us to get the best homeowner rate (not easy after such a large claim), and we have switched our auto policies over to Summit as well. Also big thanks to Hillary who has been wonderful - excellent customer service!
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Becky B
We recently moved to North Carolina and were looking for an insurance agent. We had used Erie Insurance in the past and called Summit because they are a provider for Erie Insurance. We worked with Lyndsey and she has been amazing. She helped us to get homeowners insurance along with insurance on multiple vehicles, a boat and an rv. She took the time to sit down and explain all of the different polices and "extras" that were available to us and helped pick the right policies for us. The service did not end when the policy was written, she has always been one phone call away and never hesitates to answer any questions we may have or get additional information out to us.
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Julie Bee
I have been a client of Summit Insurance for several years. When I was shopping for Charlotte car insurance, I contacted Summit. Because they are an independent insurance agency, they have access to many insurance carriers. That means I get the best car insurance plan available :-) I was so happy with their rates, customer service, and attentiveness, I also purchased Charlotte home insurance through them as well. I have no hesitation to send friends and family their way!
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Kellie Anderson
These people are awesome, especially Lyndsey Lipford! No one takes better care of you or stays on top of things even if you drop the ball. I needed help in a 24 hour time frame and she totally came through. Not only that but they are priced fair too. Aka affordable and awesome service. Stop your search now folks. These guys are the real deal and the answer to your prayers. Thanks Lyndsey and the rest of the Summit Insurance Group! Keep up the amazing work :)
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Greg Jenkins
We had Travelers Insurance (both homeowners and auto) through Summit Insurance Group for 13 years. Went to sell our home and the inspector found a leak under our shower pan that had tile over it. We filed our first claim in 13 years and were told that we should have notified them within 10 days of the start of the leak. Our shower had tile over it and we did not crawl under our house every 10 days to check for leaks. Buyer beware!!!!
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Joseph Cataldo
If you need insurance you need to check out Summit. I was helped by Pam McGrath and she was knowledgeable, efficient and as sweet as can be! I was extremely stressed over my auto insurance situation and Pam went through my whole driving history and worked hard to find every opportunity for savings. I walked in with no appointment and walked out 45 minutes later with my premium cut in half, I highly recommend!
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K Miller
I have been very impressed with the Summit Insurance Group, particularly Lyndsey Lipford. She has delivered excellent customer service and promptly responds to any inquiries or needs I may have. She even informed me about a past claim on the house I had recently purchased (which my previous agent did not, but should have!). It gives me great peace of mind to know that I can count on Lyndsey.
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Jerry Williams
I had an issue with my payment to Erie.. After calling the office Pam returned my call. She was most pleasant and professional. She did her research and called me back, she talked me through process and the issue was resolved that same day !! She demonstrated a sincere interest to me as a customer and truly wanted to help.. That meant a lot to me !!. A true asset to her company.!!!
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Reid Harkey
“Rob & his staff at Summit did a very thorough job in renewing our corporate insurance recently - they made me aware of some gaps in our protection, that costs us very little to add & protect us. I was so pleased with their service, that I am rolling all my personal insurance to them also. Thanks Rob & Team for your wonderful guidance." -Reid Harkey/Harkey Tile & Stone
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Donald Dunham
Poor service! Been a customer for several years, got a Cancellation Notice only ONE month behind. Never been late on a payment. Check over your policy again, I seen on the reverse side of the policy they,be been deducting payments for a rental vehicle, which know I did"not order having two vehicles. I just cancelled both Home and Auto Policies. :(
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United by Charity
I would like to say thank you to Hilary Handysides. She recently reviewed my home owners and car insurance without me even asking her too. She saved me several hundred dollars this year. Thanks Lisa Coffas Squatriglia and Rob Squatriglia for putting me in such capable hands. It is one less thing I have to worry about!!
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Paul Herbert
We have had our insurance accounts with Summit Insurance Group for many years and have enjoyed great service! They are knowledgeable, competent and have fought for the lowest rates for us. Fiona, our agent, has been very responsive and we have always been impressed!
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James Drescher
I work with Lyndsey Lipford at Summit and she is awesome. She makes herself available via phone BUT also is very comfortable working via e-mail which is sometimes super handy for busy folks... Her response time has been truly impressive. Big fan!!
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Adam M. Seifer
Great group to work with. Hilary was extremely responsive and got the job done very quickly. Pricing on product was very competitive as well. They definitely treated me like a valued customer and would certainly recommend them without reservation!
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Sarah Rogers
Rob and Hilary are fantastic! I never have to wait to get what I need. I never have to track them down because they are always on time!! I appreciate that you deal with it all so I can relax! Great service! Thank you!
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Brian Terrell
ALWAYS the best customer service , have been with Summit for years and no one I mean no one is better than Fiona and the Summit team with handling all your insurance needs. They go above and beyond.
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Danielle Ratliff
I use Summit for my business insurance and highly recommend them. Everyone is friendly and customer service oriented. They are happy to answer questions and make things easy for me!
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Greg Perkins
Have worked with them for 6 years and they have always been great. Rob and Lisa are both quality people who treat their customers with respect and quick responses.
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laurence snyder
Very very pleased with summit insurance for both my personal and business insurance needs. All the staff is 100% helpful all of the time. Thanks very much.
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Erin Howell
Cassie Day is AWESOME at writing your insurance! She makes sure you can get the best deal possible!
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Raymond Haigney II, DDS
Rob and Lisa Squatriglia have been amazing. Solid honest advice
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Greg Perkins
Have used for 5+ years and they do a great job.
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Mark Henriques
High level of personal service!
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Mary Ledford
They are the best!!!